Dr. Philip R. Kennedy, MD

Dr. Philip R. Kennedy, MD

Neurology | Male | 69 years old

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Care Philosophy

Dr. Kennedy specializes in Neurology and practices in Duluth, GA. He practices at 1 location.

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Dr. Kennedy's Experience

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Visiting Dr. Kennedy

Dr. Kennedy accepts 11 insurance carriers

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Hospital Quality

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Dr. Kennedy's Reviews

Likelihood of recommending Dr. Kennedy to family and friends
3.7
based on 32 total surveys (4 with reviews)
Key Survey Insights
  • Trustworthiness
     (32)
  • Helpfulness
     (31)
  • Staff
     (32)
  • Scheduling
     (32)
Experience with Dr. Kennedy
  • Level of trust in provider's decisions
     (32)
  • How well provider explains medical condition(s)
     (31)
  • How well provider listens and answers questions
     (30)
  • Spends appropriate amount of time with patients
     (31)
Dr. Kennedy's Office & Staff
  • Ease of scheduling urgent appointments
     (32)
  • Office environment, cleanliness, comfort, etc.
     (32)
  • Staff friendliness and courteousness
     (32)
  • Total wait time (waiting & exam rooms)
    10 – 15 minutes (29)
Open Full Survey+
Dacula Ga |
This review is NOT based on Dr.Kennedy himself, per se. He is great and I really like him. Ultimately, however, I left his care because of his office staff. Very poor responsiveness to consumers. No one answers the phone consistently, it's either busy or just rings. It takes days to get things done, i.e. Insurance authorizations, prescriptions called in, etc. No call backs when they say they will. For what a person pays for their insurance and what Dr. Kennedy charges, I expected better care.
in Atlanta, GA |
My poor rating is not necessarily a reflection of Dr. Kennedy's care, but ultimately he is responsible for his office customer service. Return of phone calls is often 3+ days. Often the phone either rings with no voice mail or busy for multiple days. No email contact as alternative. And I am forced to make individual appts for every ordered test, which is a real inconvenience. The excuse given was Medicaire will not pay otherwise.
Nice and professional staff. But was very inconvenient to return to office with my elderly parent for each test that was ordered. Should be a way to consolidate. And it bothered me that at the reception window are 5 colored signs posted about their various fees for no-show and medical records. It's like walking into a store filled with those you break it, you buy it signs.
Dacula, GA |
My husband saw Dr. Kennedy for a sleep disorder. He was worked up completely, test results explained and a workable treatment plan. I highly recommend Dr. Kennedy!
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