Dr. Paul Young, MD
Paul R. Young MD Pllc
4955 N Bailey Ave Ste 202 Buffalo, NY 14226Dr. Young's Reviews
Likelihood to recommend Dr. Young
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What went well
- Appointment wasn't rushed (142)
- Explained conditions well (142)
- Listened & answered questions (142)
What could be improved
- Didn't trust the provider's decisions (4)
- Appointment was rushed (3)
- Didn't explain conditions well (3)
Reply Flag
I was very disappointed with this visit. I had seen Dr. Young once before and really liked him. He spent time with me and explained so I understood. This time I felt like he thought I was wasting his time. Was told to just keep using my Bipap machine and I would get used to my ears popping and the uncomfortable feeling. . I had Covid in November and was in the hospital for a month, on a ventilator for 2 weeks. It’s been a long hard struggle dealing with all the effects of Covid. Just very sad.
What went well
No results
What could be improved
- Appointment was rushed
May 04, 2021
Reply Flag
Best place you could go for allergy shots. Office is gorgeous and the staff is super nice and professional.
What went well
No results
What could be improved
No results
Zalman Deitsch – Oct 12, 2020
Reply Flag
Excellent ENT doctor! So happy a friend recommend this place to me, everyone was so nice!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Alex B. – Oct 12, 2020
Reply Flag
First time patient. Was very impressed with the professionalism, knowledge and care of Dr. Young and his staff. Office is aesthetically beautiful, and gives a relaxing feeling.
What went well
- Appointment wasn't rushed
- Listened & answered questions
What could be improved
No results
Mendy Greenberg – Jul 21, 2020
Reply Flag
Dr. Young is a knowledgeable doctor that will spend more than the few minutes other doctors do. However, I had several issues. He may need a second doctor or someone else in the office. It's hard to get an appointment and getting things like record or tests reviewed can take months. I was assured that sinus surgery would fix or make my issues much better, but unfortunately my problems are worse after and it took many, many months to schedule the surgery. There was no follow up either. Some of the nurse/office staff is great, others not as much and it is difficult to get your calls returned.
What went well
No results
What could be improved
No results
Apr 18, 2020
Reply
I was in pain with a self diagnosed sinus infection. Had already had it treated twice by Urgent Care with antibiotics. They said if it happened again to see an ENT. Saw Dr. Young had good reviews. Went on his website where, they want you to fill out all of your vital information, insurance, etc online and the website says they will call to make an appointment. Filled it all out 9 days ago, still in pain, no call, nada from his office. I called them today and they said, "Oh, we don't use that information, you have to call in to make an appointment". Perhaps they should make it known that their website is busywork and bogus. Not happy.
What went well
No results
What could be improved
- Difficult to schedule appointment
Robert P Large – Jul 13, 2019
Reply Flag
I brought my mother into the office and it was a great experience. The staff was warm and welcoming. My mother was so nervous and the staff put her at ease. We saw the Nurse practitioner who was personable and very knowledgeable. The office itself is absolutely stunning. I highly recommend Dr Young’s practice. We see him next week. Thank you
What went well
No results
What could be improved
No results
Mar 26, 2019
Reply Flag
Amazing doctor... really listens to the patient and finds a solution. He uses all the latest technology to ensure a good outcome from surgery. I can breathe well now. You will be in good hands with Dr. Young!
What went well
No results
What could be improved
No results
Mar 22, 2019
Reply Flag
I had an accident where I broke my nose and Dr. Young was amazing. He put me back together and he had the nicest bedside manner. I am forever grateful to this skilled and wonderful surgeon!
What went well
No results
What could be improved
No results
S.M. in Buffalo, NY – Mar 06, 2019
Reply Flag
He is amazing! Very thorough, honest & skilled. He resolved one of my issues on my initial visit. He didn’t make me reschedule another visit to remove a lump on my lip! I highly recommend him!
What went well
No results
What could be improved
No results
WutzUp – Feb 14, 2019
Reply Flag
I was having trouble breathing at night and was exhausted during the day. This despite the fact that my sinus surgery (years ago) greatly improved my breathing. He gave me options to try before going ahead with a CPAP machine, which have greatly improved my energy level and my sleep. He took the time to explain everything and asked what my questions were.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
SSS in Buffalo, NY – Oct 15, 2018
Reply Flag
Saw Dr. Young today for a second opinion. He was wonderful. Listened to my issues, reviewed my history of present symptoms, and resolved my problem within the office visit. I am so grateful! Had been to another ENT three times without resolution of my problem.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Lany in Williamsville, NY – Sep 21, 2018
Reply Flag
Dr. Young is a very compassionate, caring Dr. who listens to his patients and has an excellent bedside manner.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jody Jordan in Cuba, NY – Sep 07, 2018
Reply Flag
The most professional and exceptional ENT doctor! I am grateful that he is my family’s doctor!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
David in Buffalo, NY – Aug 27, 2018
Reply Flag
What a wonderful doctor! Great staff, beautiful, clean office! Very professional!
I would recommend Dr. Young to my friends and family any day!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
C. in Farkash, NY – Aug 27, 2018
Reply Flag
Dr. Young was very quick and attentive to my injury. He was professional and precise. I left having a lot of confidence with the healing process. His bedside manner was very comfortable. I highly recommend him for all your ENT needs.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Maddie F. in Kenmore, NY – May 01, 2018
Reply Flag
I went to see Dr. Young recently. He was warm and knowledgeable with a kind bed side manner. His work was flawless and made me feel comfortable about my care.
What went well
No results
What could be improved
No results
M Lazar in Buffalo, NY – Feb 22, 2018
Reply Flag
Courteous and welcoming office staff, did not have to wait for very long at all to get in for a new patient appointment, beautiful office, very friendly and helpful nurse, and Dr. Young himself was both kind, friendly, personable AND knowledgeable and an excellent doctor. I trust his medical expertise and appreciate his warm and caring approach. Great practice all the way around. Highly recommend!
What went well
No results
What could be improved
No results
Gowanda, NY – Feb 16, 2018
Reply Flag
Amazing. He is patient and listens respectfully to your complaints and questions. I was referred to Dr. Young for a continual left ear issue that was not getting resolved. Due to his concern and extreme diligence, a rare cancer was found in my ear. His concern and explanations were very encouraging. He has sent me to the best team in town and I am confident that I will be fine. I can't thank him enough for the care he has provided. 2 thumbs up!
Thank you Dr. Young.
What went well
No results
What could be improved
No results
Susan in Tonawanda – Feb 09, 2018
Reply Flag
I was happy to find out that Dr. Young does allergy testing! His new allergy clinic is great! Highly recommend!
What went well
No results
What could be improved
No results
Alison in Brooklyn – Jan 28, 2018