Dr. Paul Nguyen, MD
Urology • Male • Age 53
Accepting new patients
Prescott Urology, Ltd
811 Ainsworth Dr Prescott, AZ 86301Dr. Paul Nguyen, MD is a Urology Specialist in Prescott, AZ. Dr. Nguyen has more experience with Urologic Care, Calculi (stones), and Urologic Surgery than other specialists in his area. He is affiliated with Yavapai Regional Medical Center - West Campus. He is accepting new patients. Be sure to call ahead with Dr. Nguyen to book an appointment.
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Dr. Nguyen performed the Rezum procedure on me on June 11th 2020. I have been to his office to have 6 catheters installed and he has yet to see me himself. Today I had an appointment at Mayo Clinic with a Urologist because I still cannot urinate following my Rezum procedure. I had a Urodynamic and Volume Study along with a Cystoscopy and Prostate scan. It was determined I have to have a laser treatment to remove the damage done and the part of the prostate that was never treated with the steam.
It turns out the Urologist at Mayo said I never should have been a candidate for the Rezum in the first place. Dr. Nguyen would never get my recommendation.
On two of my visits to have catheterization I could hear him talking to the nurse in the hall and after knowing my struggles from the procedure he never even came in to see me.
Very unprofessional in my opinion.
What went well
No results
What could be improved
No results
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Mike Charles Stoddart – Aug 05, 2020
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The arrogance/way I was treated as I attempted to make an appointment was very unprofessional. My primary had sent a referral. I called to ask if the referral was received. The response was if we had received a referral we would have called you. I called my primary and asked them to resend and to verify the fax number. The fax number was correct in the referrals recent. The second call received a similar response. I contacted my primary again. They resent and followed up with a phone call. The response they got was, oh yes, we got a couple of those; however we sent them back because there was no medical card attached. Even though it is inconvenient, I will drive to the Valley rather than deal with the arrogance at this location.
What went well
No results
What could be improved
No results
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2May 16, 2019
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Dr Nguyen assisted in an abdominal surgery I had recently. He operated on my in the past. Recommended
What went well
No results
What could be improved
No results
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2Apr 13, 2019
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Dr. Paul Nguyen is a fantastic doctor. He got my UTI's under control. He graduated from Harvard Medical School. He's super smart, but still has a great bedside manner. He is very kind and takes the time to thoroughly answer any questions. I recently had a CT scan which revealed a small kidney cyst. Dr. Nguyen didn't want me to worry so he reviewed the CT scan right away and called me back the same day to reassure me that the cyst was benign and everything was fine. I highly recommend him.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
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4Sep 26, 2018
Reply Flag
I was just turned away from an appointment after being told that I needed a referral. I had called days ahead of the appointment to ask about this and they said that I didn't need one. When I got to the office they had an insurance company on file that I had 2 years ago, which is what they based their assessment on. Although Dr. Nguyen is very good, his office staff is abismall. Not just one blunder, but multiple. Now unfortunately, I have to find another Urologist.
What went well
No results
What could be improved
No results
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24Colin Brown in Prescott Valley – Jan 13, 2018
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Wonderful urologist and specialist with excellent care and recommendations. Immediate responses and staff is friendly and efficient. Thank you!
What went well
No results
What could be improved
No results
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4Chino Valley, AZ – May 18, 2017
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Excellent doctor - after two biopsies to determine the extent of cancer he thoroughly explained my options and risks associated with each option. He operated at YRMC and has been very good with follow-ups for the past 3 years.
What went well
No results
What could be improved
No results
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61Prescott, AZ – May 03, 2017
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Dr Nguyen always calls personally to go over test results. He answers all questions and seems very thorough.
What went well
No results
What could be improved
No results
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7Prescott Valley – Apr 13, 2017
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Dr nguyen cares deeply about his patients he is kind outspoken and serious .best Dr experience I had in years.I highly reformed him
What went well
No results
What could be improved
No results
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4Fritz Grupp in Prescott AZ – Jan 22, 2017
Reply Flag
Can't get the office to answer the phone. Receptionist is rude when speaking to her in person. 3 days now and still no answer re my kidney stone X-rays , no appointment and no phone call
What went well
No results
What could be improved
No results
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2prescott, az – Dec 03, 2016
Reply Flag
I think he is competent but I haven't sought second opinions after my last 5 months under his care. He was completely indifferent to my fears about cancer and left nearly all aspects of personal care to his nurses and office staff. When I asked questions, his response was minimal and perfunctory. He has never looked me in the eye and talked to me directly about my worries. In my 75 years, this is my worst medical experience and I don't think he cares. My recommendation: Find other options.
What went well
No results
What could be improved
No results
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6Prescott, AZ – Oct 24, 2016
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Dr. Nguyen called me himself, to let me know that my test results were in and to schedule my consultation appointment. He's very attentive. During the appointment he thoroughly explained the treatment options for my Prostate Cancer. He made it easy for me and my wife to understand as he answered all our questions. He performed surgery to remove my prostate 5 weeks ago. The surgery went very well. No Surprises. Great results. Great recovery. I am truly blessed that he is my Doctor.
What went well
No results
What could be improved
No results
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2Danny Sullivan in Prescott, AZ – Sep 03, 2016
Reply Flag
I do not recommend Dr. Nguyen. My complaint was frequent urinations at night: he diagnosed me with enlarged prostate recommending TURP (Transuretral Resection of Prostate). After the surgery I was give a pain killer and the antibiotic Ciprofloxasin which Hospital release papers warned of possible injury to leg tendons and not recommended for patients over 60 (I was 83). After several days I developed severe pain in hamstrings of both legs and right foot Dr. Nguyed had me stop the Cipro, but
What went well
No results
What could be improved
No results
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4Leon Kaliniec in Prescott AZ – Jul 24, 2016
Reply Flag
After reading my husbands tests, he told him (in a cold) way that his cancer had metastasized and he was not a surgical candidate especially at his age (78). He said to go home and call hospice and then left the room. His attitude was very upsetting to my husband and to me. He has no people skills, maybe because he is from Vietnam.
What went well
No results
What could be improved
No results
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8Caryl Spears in Chino Valley, AZ – Mar 10, 2016
Reply Flag
Dr Nguyen was very through with explaining things. The surgery and recovery went as planned. I have recommended Dr. Nguyen to many others.
Paul
What went well
No results
What could be improved
No results
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2paul r in Chino Valley, AZ – Mar 02, 2016
Reply Flag
Pleasant. Professional. Has an agenda. You do it his way or not at all. Required a opainful test which I had taken some years ago. I want to try and avoid this test so I declined. I made requests to find a way to examine my needs. Never heard fro him. Don't neede a doctor I can't talk to or is totally closed to all but his own needs.
What went well
No results
What could be improved
No results
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122arthur in Prescott, AZ – Jan 09, 2016
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