Dr. Paul Charron, MD
Colorectal Surgery•Male
Accepting new patients
Telehealth services available
Make an Appointment
(804) 373-6205
Dr. Paul Charron, MD is a Colorectal Surgery Specialist in Richmond, VA. He is affiliated with medical facilities such as Johnston-Willis Hospital and Chippenham Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Charron to book an appointment.
Accepting new patients
Dr. Paul Charron, MD
Colorectal Surgery
Make an Appointment
Colon & Rectal Specialists IncRichmond, VA 23229
7605 Forest Ave Ste 308
Dr. Charron's Reviews
Likelihood to recommend Dr. Charron
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How likely are you to recommendDr. Charron?(Select your rating)
What went well
- Trusted the provider's decisions (28)
- Appointment scheduling (26)
- Explained conditions well (26)
What could be improved
- Staff wasn't friendly (6)
- Didn't trust the provider's decisions (5)
- Appointment was rushed (4)
Reply Flag
Very well organized, very compassionate and good explanations...
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Daniel J Grounard – Jan 14, 2021
Reply Flag
Both my husband and I have been Dr. Charron's patients for several years. We have never had a problem until this year. When we got a letter saying in May my husband was due for a colonoscopy we called to schedule and were told to fill out forms and fax to office. We were then informed the back of insurance cards was required, we faxed information and requested an appointment. This has gone on too long...no return calls or replies to messages. Unacceptable! Now requesting our files and will contact a NEW doctor! Very poor office management!
What went well
No results
What could be improved
- Didn't trust the provider's decisions
Jack & Patricia Bigham – Sep 06, 2019
Reply Flag
Personable and doesn’t rush makes me feel he’s got it.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
Sharon – Aug 25, 2019
Reply Flag
Hemorrhoids and fissures are painful and cause a lot of bleeding. I live in Raleigh NC and could not find a doctor to perform surgery and fix the problem. Dr. Charron was in my insurance plan so I called for an appointment. I got an appointment within a week at Stony Point. I was scheduled for surgery the next week. I can't thank Dr. Charron enough. He truly cared about my condition and being able to fix it so I could lead a normal life again.
What went well
No results
What could be improved
No results
Jack Kazebeer III in Wake Forest, NC – Nov 03, 2018
Reply Flag
There is no doubt in my mind that without Dr. Charron's care I would not be writing this. His compassion and surgical technical expertise was evidenced in the care I recieved.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Chuck Omick in Lawrenceville, VA – Jul 17, 2018
Reply Flag
I have received excellent care from Dr. Charron. He is very personable, caring and conservative, which I for one appreciate. He is a very good listen and makes you feel as if you are his only patient. I would recommend him to anyone in my family.
What went well
No results
What could be improved
No results
Joyce Shores in Mechanicsville, VA – Sep 15, 2017
Reply Flag
Because of family history I have quite a few colonoscopies and my experience with Dr. Charron and his staff has been the least stressful. He listened to all of my concerns and I felt I was in good hands with his staff the day of my procedure.
What went well
No results
What could be improved
No results
Tamara L. in Dinwiddie Virginia – Jul 18, 2017
Reply Flag
Dr. Charron is a very good surgeon but he is lacking bedside manor. My discovery of illness till my surgery was only four days. He did a very good job removing my mass and resecting my bowels but I do have a hernia at the surgery sight. He did save my life and I am thankful, I just wise he was a bit nicer.
What went well
No results
What could be improved
No results
Lynchburg, VA – Jul 04, 2017
Reply Flag
Was able to get an appointment within three days of diagnosis. Dr. Charron is willing to listen and answer any questions. Office staff works well with scheduling appointments as I am a 3 hour drive from Richmond. Have recommended him to others.
What went well
No results
What could be improved
No results
Roanoke, VA – May 02, 2017
Reply
I would never recommend Dr. Charron. His bedside manor is horrible. I have personally seen him verbally mean nurses in the hospital. He doesn't realize how unprofessional it is when as a patient you are walking around a unit to see him yelling at one of your favorite nurses. I will say he is a talented surgeon, but his personality takes away his skills.
What went well
No results
What could be improved
No results
Feb 20, 2017
Reply Flag
I love him! He was always willing to take me even after hours or fitting me in.
What went well
No results
What could be improved
No results
MJohnson in Richmond, VA – Jan 07, 2017
Reply Flag
Dr. Charron is very knowledgeable and highly skilled. He takes time to explain all procedures thoroughly, including positive and negative outcomes. He treated me for rectal surgery and I had the best of results. He listened carefully to my concerns and offered very effective recommendations for relief. I can't recommend him highly enough. I have already sent a family member to see him. I was blessed to have Dr. Charron on my medical team and look forward to seeing him for ongoing care.
What went well
No results
What could be improved
No results
Nancy in Richmond, VA – Apr 12, 2016
Reply Flag
Dr. Charron is probably one of the best doctors I have ever seen. He spends time with you listening and actually paying attention to what you have to say. He is thorough in his exams. The time he spends with you definitely makes up for the time you wait. I've never had a doctor that spends more than 15-20 minutes with you. I trust all the decisions he makes, for he explains everything very detailed and in an understanding way. His nurse is also very helpful and considerate. Highly recommended!
What went well
No results
What could be improved
No results
Chesterfield, VA – Apr 02, 2016
Reply Flag
My Son and I first Visit to Dr. Charron. He was GREAT. He really examines you for your health issue and Answered all my questions on me and my son of which I had many. Took his time ( even though he was running behind after surgery) and I never felt rushed. Great Doctor. Also; his Nurse ( Caitlin ) was Very Nice to us; helpful, friendly and courteous being the first time we meet her.
What went well
No results
What could be improved
No results
Michael W. Storck in Fredericksburg, VA – Mar 21, 2016
Reply
Let me start by saying I have no problems with Dr. Charron...however, the staff hasn't got a clue. The wrong patient's file was pulled for me., that of another person and they couldn't understand where the problem was., did you ever go by another name? There is no followup. The wait time was over one and a quarter hours. The office at Forest Avenue facility was very dated and dismal. In spite of the fact that I need surgery, I most likely will not be going to CRS.
What went well
No results
What could be improved
No results
Chester, VA – Feb 05, 2016
Reply
This group practice is a disaster. It is a large group, and for whatever the reason, they can't get anything right. My experience from making an appointment to see this doctor and then to have a follow up test is the worst that I've ever had. They got everything wrong re: tests, conveying instructions for them, the results of them, making of appointments, etc., etc. I felt no sense of caring from the people who worked there. Everybody makes mistakes, but this place gets nothing right.
What went well
No results
What could be improved
No results
D Smith in Henrico, VA – Jan 28, 2016