4.7 based on 9 reviewsView this provider's reviews
Patient satisfaction ratings and reviews are based on personal opinions. Before you choose any doctor you should take into account their background, training, specialized experience AND their patient satisfaction to ensure they are the right fit for you.
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Likelihood of recommending Dr. Cook to family and friends
based on9total surveys
Key Survey Insights
Experience with Dr. Cook
Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients
Dr. Cook's Office & Staff
Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
10 – 15 minutes(7)
Dr. Patrick J. Cook, MD says
Thank you for your important feedback. We utilize patient feedback as a mechanism to continue to improve our processes and increase communication with our staff in order to maintain excellent patient satisfaction. We want to ensure that we are doing everything possible to provide the very best care in a comfortable, welcoming environment as the Clinic's goal is to provide both excellent medical care and a high level of customer service. Your input, encouraging or constructive, is valuable.
Should you have areas of concern, so that we may better understand what occurred, pin point areas for improvement in the future, and so your patient confidentiality can be maintained, please call the Clinic to speak with Nursing Administration with more specific details.