Dr. Pascale Perusse, MD
Liland Ear Nose & Throat Ctr
67 Belmont St Ste 103 Worcester, MA 01605Accepting new patients
Dr. Perusse's Reviews
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What went well
- Appointment scheduling (15)
- Appointment wasn't rushed (15)
- Explained conditions well (15)
What could be improved
- Didn't explain conditions well (3)
- Appointment was rushed (2)
- Didn't listen or answer questions (2)
Reply Flag
I had a wonderfully informative and remarkably pleasurable meeting with Dr. Perusse today. She is knowledgeable beyond her specialty, which increases the value of any time spent with her.
I'm going to have my upper eyelids lifted and completely trust Dr. Perusse with the surgery. Felt grateful and lucky today!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
terry braun in newton – Aug 29, 2018
Reply Flag
Dr Perusse was 50 minutes late. Didn't explain the procedure, until I asked as she ended the appointment. She spent all of 5 minutes with me. I was then asked to fill out pre-surgical consents for 3 facilities as they were not sure where the surgery would be done. I completely lost confidence when I was asked to fill out the 3 separate consent forms with absolutely no information and told they routinely have patients sign the papers and they fill them in at the end of the day.
What went well
- Office environment
- Staff friendliness
What could be improved
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Worcester – Apr 13, 2018
Reply Flag
I went to Dr. Perusse, for a problem with my eye, lid and brow. She performed surgery, The result was I looked almost the same, I called because of pain, and aggravation with the outcome, they made me wait almost 6 months to see her, and she was unwilling to make this better and was blatantly unwilling to admit it was not done well. I am very upset at her lack of wanting this done the way she said it would be. I still have pain, and still look very much like I did when I first saw her.
What went well
No results
What could be improved
No results
Deb – Jan 19, 2018
Reply Flag
Dr. Peruse is a superb surgeon. She also is a wonderful as well as caring person.
I have had some procedures performed by her and the results have always been fantastic!
What went well
No results
What could be improved
No results
NANCY YOUTT in Westminster, MA – Dec 02, 2017
Reply Flag
Dr. Perusse is a lovely person who made me feel comfortable. She is going to do surgery on my eye
post basal cell cancer removal.
What went well
No results
What could be improved
No results
Peggy Lof in Warren, ma. – Sep 20, 2017
Reply Flag
The appointments with the doctor cancels very frequently. Out of 5 appointments scheduled , we have 4 appointments canceled. We were awaiting outside the office for about 20 mins past our scheduled appointment as the office was closed and no receptionist was present and later they come and say the appointment is canceled as doctor is out of town. They did not have minimum courtesy to call and let us know about the appointment. I will not recommend especially at the Worcester office.
What went well
No results
What could be improved
No results
Shrewsbury, MA – Jun 05, 2017