Dr. Pamela Baines, MD

Dr. Pamela Baines, MD

Ear, Nose, and ThroatFemaleAge 59

Accepting new patients

Dr. Pamela Baines, MD is a Otolaryngology (Ear, Nose & Throat) Specialist in Riverview, FL. She is affiliated with medical facilities such as Memorial Hospital Of Tampa and Brandon Regional Hospital. She is accepting new patients. Be sure to call ahead with Dr. Baines to book an appointment.

Office Hours

13015 Summerfield Square Dr Riverview, FL 33578

Thu

8:30 am
to
5:30 pm

Fri

8:30 am
to
5:30 pm

Sat

Office
closed

Sun

Office
closed

Mon

8:30 am
to
5:30 pm

Tue

8:30 am
to
5:30 pm

Wed

8:30 am
to
5:30 pm
Connect with a call center representative 24/7 to request an appointment.

Locations

Florida E.N.T and Allergy

Riverview13015 Summerfield Square Dr Riverview, FL 33578
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:30pm
    • Tue: 8:30am - 5:30pm
    • Wed: 8:30am - 5:30pm
    • Thu: 8:30am - 5:30pm
    • Fri: 8:30am - 5:30pm
    • Sat: closed
    • Sun: closed
  • Directions
Mid-Tampa5105 N Armenia Ave Tampa, FL 33603
2
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:30pm
    • Tue: 8:30am - 5:30pm
    • Wed: 8:30am - 5:30pm
    • Thu: 8:30am - 5:30pm
    • Fri: 8:30am - 5:30pm
    • Sat: closed
    • Sun: closed
  • Directions

At a Glance

  • Explains Conditions Well Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction Patients said they were highly satisfied at this doctor's hospital. See hospitals

More Otolaryngology (Ear, Nose & Throat) Specialists at Brandon Regional Hospital

Dr. Baines' Reviews

Likelihood to recommend Dr. Baines

3.6

Based on 18 ratings

5 Stars
61.111111111111114%
(11)
4 Stars
0%
(0)
3 Stars
5.555555555555555%
(1)
2 Stars
5.555555555555555%
(1)
1 Star
27.77777777777778%
(5)
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Dr. Baines
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What went well
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RecentHighestLowestMost Helpful
Reply
I have been a patient with this doctor for almost 3 months at the big bend office Riverview , at first dr.baines was ok ,but not very pleasant to visit her she seems to be very busy to take time to listen to her patients ,back office personnel it’s a circus , they never seem to call the medications on time to the pharmacy or either order them on line for you,front office are more nice , the ladies that gives the allergy shots to patients ,one of the by the name Anita she is rude and very unprofessional , the way she gives the shots is super painful no matter how used to it you are it’s always painful with her Last but not least my last two visits there was a lady with her dog inside of the office and it wasn’t necessarily a service dog and the people who visit this office regularly for shots are always with kids it’s very loud in there it looks more like a daycare I will not recomend this office or doctor to anyone she’s not professional at all
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Feb 20, 2020
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Reply
Excellent experience. Very kind and thorough . I would withou t a doubt recommend her to my friends and family
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Janice Hill Wardwell in Riverview Fl – Apr 26, 2018
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Reply
Dr promised lab analysis for sinus infection in 3 days. Nothing after 10 days and numerous followup calls to Dr. Was told that she was out of town. Neither practice or office staff provided coverage. Told I'd have to wait or call 911 if a medical emergency. Finally got copy of report via a formal request thru my primary care physician. Report showed a severe case of MRSA. Dr Baines staff would not connect me to her to discuss complaint. Their delays jeopardized me & my family's health.
What went well
  • Appointment scheduling
What could be improved
  • Staff wasn't friendly
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
Tampa, FL – Aug 10, 2017
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Reply
Great! Very professional and knowledgeable. Also, a very nice and clean location!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Vicente L. in Riverview, FL – Jan 26, 2017
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Reply
Very good. Dr. Baines is meticulous. Staff is friendly.
2 people found this helpful
Helpful
Brandon, FL – Oct 04, 2016
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Reply
Excellent, quick, solved the problem.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Tampa, FL – Jul 25, 2016
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Reply
I did not make it past the scheduling phase. I called to make an appointment with the physician and the person answering the phone did not know if they accepted my insurance. She was unable/unwilling to find out and was not kind about the interaction. I said goodbye and hung up. I ended up called 4 other ENT physicians before finding one who could verify that they took my insurance. Customer service is severly lacking in this office.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 people found this helpful
Helpful
Team member in Tampa, FL – Jun 11, 2016
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Reply
Doctor Baines is the most thorough Doctors I have been associated with. She is a pleasure doing business with as a patient. Doctor Baines dedication to her work is more a pleasure than a job. I would recommend her practice to any one needing her services.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
8 people found this helpful
Helpful
Feb 05, 2016
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Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Florida
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Baines' experience treating your condition or procedure

Dr. Baines' Top Procedures and Conditions

Treatment Frequency
Swimmer's Ear
very high
very high

Treatment Frequency

Dr. Baines treats Swimmer's Ear more than 99% of her peers

Dr. Baines treats this condition more than 99% of her peers

Postnasal Drip
very high
very high

Treatment Frequency

Dr. Baines treats Postnasal Drip more than 96% of her peers

Dr. Baines treats this condition more than 96% of her peers

Earwax Buildup
very high
very high

Treatment Frequency

Dr. Baines treats Earwax Buildup more than 95% of her peers

Dr. Baines treats this condition more than 95% of her peers

Dr. Baines' conditions and procedures:

  • Ablation or Excision of Nasal Turbinates
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • Adenoidectomy
  • All Headaches (incl. Migraine)
  • Allergic Rhinitis
  • Allergy Shots
  • Anosmia
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Audiometry
  • Balloon Sinuplasty
  • Bell's Palsy
  • Bone Cancer
  • Broken Nose
  • Caldwell-Luc Procedure
  • Carotid Ultrasound
  • Cervical Lymph Node Dissection
  • Cholesteatoma
  • Chronic Adenoid Infection
  • Chronic Laryngitis
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Cleft Lip and Palate
  • Cleft Palate
  • Common Cold
  • Conductive Hearing Loss
  • Cosmetic Surgical Procedure
  • Cough
  • Deafness
  • Deviated Septum
  • Diagnostic Nasal and-or Sinus Endoscopy
  • Dizziness
  • Ear Ache
  • Ear Tube Placement
  • Earwax Buildup
  • Enlarged Turbinates
  • ENT Cancer
  • Ethmoidectomy (Sinus Surgery)
  • Eustachian Tube Dysfunction
  • Evaluation and Treatment of Sleep Disorders
  • Excision of Parotid, Sublingual, or Submandibular Gland
  • Excision of Tracheal Tumor or Stenosis
  • Excision or Destruction of Palate or Uvula Lesion
  • Excision or Destruction of Pharynx Lesion
  • Excision or Destruction of Tongue Lesion
  • Facial Fracture
  • Fiberoptic Endoscopic Evaluation of Swallowing (FEES)
  • Frenectomy
  • Head or Neck Lump or Swelling
  • Headache
  • Hearing Screening
  • Home Sleep Study
  • Intranasal or Sinus Procedure
  • Labyrinthitis
  • Laryngitis
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy and Laryngotomy
  • Leukoplakia
  • Loss of Smell and-or Taste
  • Loss of Taste
  • Lymph Node Biopsy or Excision
  • Malignant Otitis Externa
  • Meniere's Disease
  • Middle Ear Implant Candidacy Evaluation
  • Motion Sickness
  • Nasal Polyp
  • Nasal Septum Surgery (Septoplasty)
  • Nose Plastic Surgery (Rhinoplasty)
  • Nosebleed
  • Oral and-or Facial Cleft
  • Oral Cancer Screening
  • Otosclerosis
  • Parathyroid (Gland) Disease
  • Parathyroidectomy
  • Perforated Eardrum
  • Perforated Eardrum Repair (Tympanoplasty)
  • Pharyngitis
  • Postnasal Drip
  • Rhinoseptoplasty
  • Salivary Gland Cancer
  • Salivary Gland Stones and Inflammation
  • Sinus Surgery
  • Sinusitis
  • Sleep Study
  • Sphenoidectomy (Sinus Surgery)
  • Sphenoidotomy (Sinus Surgery)
  • Swimmer's Ear
  • Throat Pain
  • Thyroid Cancer
  • Thyroid Lobectomy
  • Thyroid Scan
  • Thyroid Surgery
  • Thyroidectomy
  • Thyroidectomy or Thyroid Lobectomy
  • Tinnitus
  • Tongue Cancer
  • Tongue-Tie
  • Tonsillectomy
  • Tonsillitis
  • Tracheal Surgery
  • Trigeminal Neuralgia
  • Ultrasound, Thyroid
  • Uvulectomy
  • Vertigo
  • Vestibule and Floor of Mouth, Excision or Destruction
  • Vocal Cord Nodule
  • Vocal Cord Polyp
  • Wheezing
  • Wound Repair

Insurance Check

Search for your insurance provider

Dr. Baines accepts

Accepted insurance can change. Please double-check when making an appointment.

(813) 588-8166

Dr. Baines accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Ambetter
Superior Health Plan
Anthem
National (BlueCard) PPO
AvMed
Open Access
Beech Street (Multiplan)
Blue Cross Blue Shield
Blue Care HMO
Blue Cross Blue Shield of Florida
Blue Care HMO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Careplus
CeltiCare Health
CarePlus
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
LocalPlus
Open Access
Open Access Plus
Coventry Health Care
Evolutions Healthcare Systems
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Golden Rule
Humana
Gold Plus HMO
Preferred PPO
Select HMO
Tampa Bay HUMx HMOx
MultiPlan
MultiPlan PPO
PHCS Network PPO
Tricare
Prime
Standard
UnitedHealthCare
CarePlus
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO
United Healthcare
WellCare

About Me

Care Philosophy

Dr. Baines' goal of her practice is to provide the very best, personal, world-class care to each and every patient. She provides state of the art medical...Read more

Specialties

  • Ear, Nose, and Throat
  • Allergy

Board Certifications

  • Otolaryngology
  • Otolaryngology-Head and Neck Surgery

Education

Louisiana State University School of Medicine
Residency Hospital
Waterbury Hospital
Internship Hospital
University of Miami - Leonard M. Miller School of Medicine
Medical School
Wellesley College, University of Florida
Undergraduate School
,

Languages

  • English
  • French
  • Spanish

Awards

Frequently Asked Questions

How can I make an appointment with Dr. Pamela Baines, MD?

Call (813) 588-8166 to make an appointment as a new patient. Click here for more information.

Is Dr. Pamela Baines, MD accepting new patients?

Dr. Pamela Baines, MD generally accepts new patients on Healthgrades. You can see Dr. Baines' profile to make an appointment.

Does Dr. Pamela Baines, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Baines accepts your insurance.

What are Dr. Pamela Baines, MD's top areas of care?

Dr. Baines frequently treats Swimmer's Ear, Postnasal Drip, and Earwax Buildup. See all procedures and conditions Dr. Baines treats.

Where is Dr. Pamela Baines, MD's office located?

Dr. Baines' office is located at 13015 Summerfield Square Dr, Riverview, FL 33578. Find other locations and directions on Healthgrades.

What languages does Dr. Pamela Baines, MD speak?

Dr. Baines speaks Spanish, French, and English. View profile to see all.

Does Dr. Pamela Baines, MD offer telehealth services?

Dr. Baines has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

Affiliated Hospitals

Dr. Baines is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Memorial Hospital Of Tampa

Tampa, FL

66% Patient Experience Rating, 3% lower than the national average

2 Awards Received

Brandon Regional Hospital

Brandon, FL

62% Patient Experience Rating, 7% lower than the national average

12 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2019)

South Florida Baptist Hospital

Plant City, FL

76% Patient Experience Rating, 7% higher than the national average

St. Joseph's Hospital

Tampa, FL

79% Patient Experience Rating, 10% higher than the national average

11 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2021)

St. Joseph's Hospital - South

Riverview, FL

2 Awards Received