Dr. Omar Ayala, MD
Psychiatry•Male
Ayala Child & Adolescent Psychi
1233 Haddonfield Berlin Rd Ste 4 Voorhees, NJ 08043Dr. Omar Ayala, MD is a Psychiatry Specialist in Voorhees, NJ. Dr. Ayala has more experience with Neurodevelopmental Disorders than other specialists in his area. He has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Ayala to book an appointment.
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What went well
- Office environment (11)
- Listened & answered questions (10)
- Trusted the provider's decisions (10)
What could be improved
- Didn't trust the provider's decisions (6)
- Didn't listen or answer questions (5)
- Appointment was rushed (4)
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I have had 5 appointments with this office and out of those 5 I have had issues with 4 of them. The first one I showed up and the receptionist kind of giggled and said we have you down for tomorrow, she apologized and said it was their fault. I took off of work to make this appointment and failed to see the humor in it. I have had a couple of these appointments where you are on a computer waiting. I understand they are busy, but some sort of a notification that the doctor at least knows you are there and waiting would go a long way. Maybe you should try just a couple less. Most peoples time is just as valuable as the doctors, especially if you have more than one child that you need to get places. If I'm late or miss my appointment I still get charged. If they do it there is no recourse. When the doctor's solution is to tell you maybe you should find another practice for your childs care I think that's pretty poor doctor patient relations
What went well
No results
What could be improved
No results
Scott Giordano – Mar 12, 2020
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Terrible experience. This company scheduled telemedicine appointments to which they never attended. We sat at the computer and waited with no response from the doctor. They also were very rude over the phone and had terrible service. Totally unreliable, and flakey company. I have told peers of mine looking for a service like this NOT to go to Ayala. Awful, awful customer service.
What went well
No results
What could be improved
No results
Julianna Giordano – Mar 12, 2020
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If I could give no star I would. Worst experience I’ve had with a provider. They refused to allow me to re-schedule an appointment they originally refuse to see me due to unforeseen circumstances. I was told I could re-schedule when I called to do so I was told my “file” stated they are not allowed to schedule me. Receptionist are always very rude when answering phones and communicating with patients. Would never recommend this provider. Show more compassion towards patients with mental illness you are after all a psychologist office.
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What could be improved
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Dec 21, 2019
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Great Dr. Knowledgeable and compassionate.
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Apr 04, 2019
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Dr. Ayala is extremely compassioned and caring with his patients. However, the temps hired as the receptionist needs to improve their communication and be more courteous with patients.
What went well
No results
What could be improved
No results
Voorhees, NJ – Sep 13, 2017
Reply Flag
Terrible doctor. Unresponsive to calls, doesn't recall a single important fact about you or your health, isn't experienced in simple prescription procedure. Can't get in contact with as he is likely vacationing in another country with all the money you are giving him to sit around and do nothing. Will have to withdraw from medication due to entrusting him as my psychiatrist. Symptoms from this will make life very difficult. Thanks, Ayala.
What went well
No results
What could be improved
No results
Sep 11, 2017