I have had 5 appointments with this office and out of those 5 I have had issues with 4 of them. The first one I showed up and the receptionist kind of giggled and said we have you down for tomorrow, she apologized and said it was their fault. I took off of work to make this appointment and failed to see the humor in it. I have had a couple of these appointments where you are on a computer waiting. I understand they are busy, but some sort of a notification that the doctor at least knows you are there and waiting would go a long way. Maybe you should try just a couple less. Most peoples time is just as valuable as the doctors, especially if you have more than one child that you need to get places. If I'm late or miss my appointment I still get charged. If they do it there is no recourse. When the doctor's solution is to tell you maybe you should find another practice for your childs care I think that's pretty poor doctor patient relations

What went well

No results

What could be improved

Difficult to schedule appointment
Office environment
Staff wasn't friendly
Didn't explain conditions well
Didn't trust the provider's decisions

1 person found this helpful

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Scott Giordano – Mar 12, 2020

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Terrible experience. This company scheduled telemedicine appointments to which they never attended. We sat at the computer and waited with no response from the doctor. They also were very rude over the phone and had terrible service. Totally unreliable, and flakey company. I have told peers of mine looking for a service like this NOT to go to Ayala. Awful, awful customer service.

What went well

No results

What could be improved

Difficult to schedule appointment
Office environment
Staff wasn't friendly
Appointment was rushed
Didn't listen or answer questions
Didn't explain conditions well
Didn't trust the provider's decisions

2 people found this helpful

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Julianna Giordano – Mar 12, 2020

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If I could give no star I would. Worst experience I’ve had with a provider. They refused to allow me to re-schedule an appointment they originally refuse to see me due to unforeseen circumstances. I was told I could re-schedule when I called to do so I was told my “file” stated they are not allowed to schedule me. Receptionist are always very rude when answering phones and communicating with patients. Would never recommend this provider. Show more compassion towards patients with mental illness you are after all a psychologist office.

What went well

No results

What could be improved

Difficult to schedule appointment
Office environment
Staff wasn't friendly
Appointment was rushed
Didn't listen or answer questions
Didn't explain conditions well
Didn't trust the provider's decisions

4 people found this helpful

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Dec 21, 2019

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Great Dr. Knowledgeable and compassionate.

2 people found this helpful

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Apr 04, 2019

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Dr. Ayala is extremely compassioned and caring with his patients. However, the temps hired as the receptionist needs to improve their communication and be more courteous with patients.

What went well

Office environment
Wait times
Appointment wasn't rushed
Listened & answered questions
Explained conditions well
Trusted the provider's decisions

What could be improved

Difficult to schedule appointment
Staff wasn't friendly

6 people found this helpful

Helpful

Voorhees, NJ – Sep 13, 2017

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Terrible doctor. Unresponsive to calls, doesn't recall a single important fact about you or your health, isn't experienced in simple prescription procedure. Can't get in contact with as he is likely vacationing in another country with all the money you are giving him to sit around and do nothing. Will have to withdraw from medication due to entrusting him as my psychiatrist. Symptoms from this will make life very difficult. Thanks, Ayala.

What went well

No results

What could be improved

Difficult to schedule appointment
Staff wasn't friendly
Appointment was rushed
Didn't listen or answer questions
Didn't explain conditions well
Didn't trust the provider's decisions

9 people found this helpful

Helpful

Sep 11, 2017

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About Me

Biography

Dr. Omar Ayala, MD is a Psychiatry Specialist in Voorhees, NJ. Dr. Ayala has extensive experience in Neurodevelopmental Disorders. His office accepts new patients and telehealth appointments.

Specialties

Psychiatry

Languages

English
Spanish

Frequently Asked Questions

What other Psychiatry Specialists practice nearby?

Click here to compare with other Psychiatry Specialists.

Does Dr. Omar Ayala, MD offer telehealth services?

Dr. Ayala has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

What are Dr. Omar Ayala, MD's top areas of care?

Dr. Ayala frequently treats Neurodevelopmental Disorders. See all practice areas where Dr. Ayala specializes.

Where is Dr. Omar Ayala, MD's office located?

Dr. Ayala's office is located at 1233 Haddonfield Berlin Rd Ste 4, Voorhees, NJ 08043. Find other locations and directions on Healthgrades.

What languages does Dr. Omar Ayala, MD speak?

Dr. Ayala speaks Spanish and English. View profile to see all.

How can I make an appointment with Dr. Omar Ayala, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience

Background

Background Check

No malpractice claims found for New Jersey

No disciplinary actions found for the years we collect data

No board actions found for the years we collect data

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Frequently Treated by Dr. Ayala

Based on treatment records, we have identified the following as areas of care that Dr. Ayala treats more often than their peers. If you are unsure whether Dr. Ayala treats other conditions, please contact the office at (800) 943-1817.