Dr. Neil Jaddou, MD
Somerset Family Medicine
36950 RYAN RD Sterling Heights, MI 48310Dr. Jaddou's Reviews
Likelihood to recommend Dr. Jaddou
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What went well
- Appointment scheduling (24)
What could be improved
- Difficult to schedule appointment (9)
Reply Flag
The practice did not tell me that they wanted to see me for a telehealth visit, so I drove a half-hour out there to be told to sit and wait in my car. Once I went out to my car, the practice seemingly forgot about me, because I waited 45 minutes and had to call into the office multiple times to speak to the doctor. When I was speaking with the doctor, he seemed preoccupied, stopped to speak with other people in the office around him multiple times, and was rushed to see other patients. Overall, a bad experience and I will not be returning to Dr. Jaddou. Also, the office had drywall patches all over4, the lobby only looked half-finished. He did not seem to have experience treating LGBTQ patients because his staff did not ask about sexual orientation or gender identity.
What went well
- Appointment scheduling
What could be improved
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Sep 10, 2020
Reply Flag
I was pleased with my visit. The doctor and staff were very friendly and provided me with an exceptional experience.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Aug 09, 2019
Reply Flag
I have been Dr Jaddou's patient for the last five years, he is very nice and caring. I normally dread going to doctor offices, but Dr Jaddou and his staff make it easier for me, they always greet me with a smile and take care of my health concerns.
What went well
No results
What could be improved
No results
Marriam in Sterling Heights, MI – Feb 19, 2019
Reply Flag
Dr Jaddou is professional and a dedicated doctor. I highly recommend him.
What went well
No results
What could be improved
No results
troy, MI – Feb 19, 2019
Reply Flag
Dr. Jaddou is the best doctor and I would recommend him to anybody, he takes his time with patients. I am very happy for a pcp like him!
What went well
No results
What could be improved
No results
Natasha – Feb 07, 2019
Reply Flag
Usually can get it right away within a day or so...always a good experience!
What went well
No results
What could be improved
No results
Shelby Township, MI – Dec 06, 2018
Reply Flag
Rude, rude , rude service. Doctor doesn't even take enough time to diagnose you. I wont recommend this doctor
What went well
No results
What could be improved
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Sep 12, 2018
Reply Flag
I have been a patient of Dr Jaddou for years and he is a very good person, He spends good time with the patient and listens to his patients. He referred me to the best doctors. I wouldn't go to any other family doctor, and I always recommend him to my family and friends. His clinic is always clean and the staff is nice and they are always happy to schedule me. I love Dr Jaddou and all my family are his patients. I will always pray to Jesus and his angels to take care of Dr Jaddou and his family.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Tetus in MI – Jul 07, 2018
Reply Flag
Doctor Jaddou is one of the best doctors out there, always takes appointment as soon as the same day you call and that is rare to find. His office is always organized, clean & not to mention the staff are very nice answers your call right away unlike most places. Nice atmosphere would definitely recommend to everyone!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Fadi in troy – Jul 07, 2018
Reply Flag
I made a huge mistake in believing that this guy knew exactly what he was doing. Incompetence is an understatement, as he misdiagnosed me, and prescribed the wrong medication that has essentially altered my life forever. He spends more time googling on his computer than actually examining his patients. I will forever regret the day that I came to this guy for treatment.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
none – Jun 14, 2018
Reply Flag
Went to this doctor because he was on my medicaid insurance card as my primary care provider. Office and staff were great - Dr Jaddou wasn’t horribly unpleasant and unprofessional. Thankfully spent only about 5-10 minutes talking with me.
What went well
No results
What could be improved
No results
K in Troy MI – Feb 13, 2018
Reply Flag
Dr Jaddou and his staff were very friendly and helpful from scheduling my appointment all the way to checking out. Dr Jaddou helped me with my medical issue and knew exactly what I needed to get better.
What went well
No results
What could be improved
No results
Jan 23, 2018
Reply Flag
Dr. Jaddou treats his patients as family. He listens and cares about me everytime I visit him. The office is very clean and organized and I have referred many of my friends to him also. The staff always greets me with a smile!
What went well
No results
What could be improved
No results
Jan 12, 2018
Reply Flag
Dr.Jaddou is a nice guy who is always willing to listen to your medical concerns and find the accurate diagnosis. He is thorough and takes his time with his patients. Office opens Monday to Saturday; two locations which really accommodate work schedule. Offices are very nice and clean.
I am very thankful that doctor Jaddou is my Family Doctor.
What went well
No results
What could be improved
No results
Macomb – Dec 19, 2017
Reply Flag
Dr Jaddou is a very smart doctor. I got a wrong diagnosis by a specialist, But Dr Jaddou was not convinced of that diagnosis so he did tests and discovered that I did not have that disease and that I was mid-diagnosed. I give him 5 stars because of this reason. He really deserves it.
Dr Jaddou checked the review of that specialist and it was really bad. I followed up with another specialist in the same clinic who agreed with Dr Jaddou that i was misdiagnosed at first.
What went well
No results
What could be improved
No results
N.Y. in sterling heights, MI – Nov 23, 2017
Reply Flag
I am very happy with his patient care. He spends good amount of time to discuss all of your medical concerns. His clinic is spotless and the patient rooms are well equipped. The staffs are always helpful and kind when I call them to make an appointment. I highly recommend him!
What went well
No results
What could be improved
No results
Chris in Royal Oak, MI – Aug 30, 2017
Reply Flag
I saw Dr jaddou last September for a bump behind my ear (I have non hodkins lymphoma)he listened to my heart looked in my ear and said go see see an ENT went to my daughters she felt my lymph nodes in my neck right one swollen I called my oncologist turns out the cancer is back if Dr jaddou had done a proper exam instead of sitting and looking in computer I would've known to see my other Dr needless to say I have a new Dr who is much better
What went well
No results
What could be improved
No results
Debora koehler in Fraser mi – May 19, 2017
Reply Flag
I've been looking for a PCP for quite some time. A buddy recommended Dr. Jaddou. I scheduled an appointment online for the next day. Online appointments are available for all type of cases. When I had to go in for my consultation (after blood work and urinalysis), the receptionist called me a day prior to remind me of the appointment (good job). The morning of my appointment, they did call again (double good). I recommend him to anyone that needs a doctor. See for yourself how good he is.
What went well
No results
What could be improved
No results
M. Miller in Michigan – Apr 05, 2017
Reply Flag
Dr.Jadoo is a good person but he is not too qualified in this field. I had to go to him 2- 3 times to get my issue resolved
What went well
No results
What could be improved
No results
Sam in Troy, MI – Jun 19, 2016
Reply Flag
Not likely. Doesnt return calls or emails, doesn't perscribe the right medication.
What went well
No results
What could be improved
No results
AB in Sterling Heights, MI – Mar 30, 2016