Dr. Natasha McKay, MD
Neurosurgery•Female•Age 51
Accepting new patients
Telehealth services available
New England Neurosurgical
175 Carew St Ste 300 Springfield, MA 01104Dr. Natasha McKay, MD is a Neurosurgery Specialist in Springfield, MA and has over 23 years of experience in the medical field. She graduated from New York University School Of Medicine medical school in 1998. She is affiliated with medical facilities Holyoke Medical Center and Mercy Medical Center. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. McKay to book an appointment.
Dr. McKay's Reviews
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What went well
- Office environment (12)
- Staff friendliness (11)
What could be improved
- Staff wasn't friendly (3)
- Office environment (1)
Reply Flag
I need a surgery and she refuses to do it until I completely stop smoking not just during the surgery time of recovery but completely
What went well
No results
What could be improved
- Didn't trust the provider's decisions
Michael J Daly – Sep 10, 2019
Reply Flag
After 7weeks of intense pain and all other Dr’s only offering meds, Dr. McKay got me in right away! After her 1hr discectomy I walked out on my own needing nothing more than ibuprofen. Of course I was scared of surgery and her personability was lacking...but her skills are unquestionable! It’s been 5 weeks and I feel great.
What went well
No results
What could be improved
No results
Apr 17, 2019
Reply Flag
before giving a bad review I mean that I will not be the only person who stops her in her hands but it must be said from the beginning I have many doubts about the service if it would be good or not since I only saw her in the day of the from that moment my life changed more pain more damage to my back even to her knowing the problem I said nothing else can do trusting her and my life is out of control since she does not want to fix everything but wait for me to get worse or paralytic ..
What went well
No results
What could be improved
No results
Angel in MA – Jan 25, 2019
Reply Flag
Dr Natasha McKay is an amazing surgeon she did my back three months ago and I feel great and a BONUS her office staff is so caring knowledgeable and very loving! They take time with you no matter how many questions or how long it takes there they are there for you. I couldn’t recommend Dr.
McKay any higher then I do!
Very very satisfied,
Sincerely Denise Fisher
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Denise Fisher in MA – Sep 17, 2018
Reply Flag
I just had anterior lumbar interbody fusion surgery with Dr. McKay a few days ago. I have been blown away by her kindness, knowledge, experience, skill-set, honesty, and the overall compassion that she has shown toward me and my situation. She answers all questions promptly, and always in a very calming, understandable manner. She, and her staff, are wonderful, and I would highly recommend meeting with her for your spinal issues.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Samantha L. in Ludlow – Mar 14, 2018
Reply Flag
I have undergone three back surgeries with Dr. McKay, two minor and one major. I always felt that she did a good job explaining the circumstances to me and had good bedside manner before and after my operations.
What went well
No results
What could be improved
No results
Tia Paradis in Southbridge, MA – May 24, 2017
Reply Flag
I would not go to Dr. McKay again. She made me feel like I was wasting her time. She was short and condescending. I live with back pain mostly all the time and went to her for advice, possible new treatments, etc. She treated me like I was an unimportant part of her day.
What went well
No results
What could be improved
No results
Easthampton – May 23, 2017
Reply Flag
I understood the long wait time due to Dr Comey(very good Dr)leaving the practice. After 2 appts due to long wait time, I finally saw Dr McKay. She spend ~5 minutes with me, she was certain I had no issue. I'm still baffled by how she determined this, when I never took my coat off, nor did she examine me, just my notes from 10 months ago from my past surgery. I expressed that I feel I may have another problem, she said "unlikely" and that was my experience with Dr McKay. I go to boston now.
What went well
No results
What could be improved
No results
Feb 01, 2017
Reply Flag
Spent about 10 minutes with me before scheduling surgery.. Had a bad outcome, she was not interested in helping. 17 months out from surgery have not been able to return to work, on disability.
What went well
No results
What could be improved
No results
Westfield, Ma – Jan 04, 2017
Reply Flag
Took very little time and interest in my condition, was supposed to follow up with me after review of MRI, never followed up with call.
What went well
No results
What could be improved
No results
Ed DeBartolo in Westfield, MA – Jul 30, 2016