Dr. Naseem Salim, MD
Psychiatry • Female • Age 67
Telehealth services available
Rubina Mental Healthcare Clinic
2776 Knights Rd Bensalem, PA 19020Dr. Naseem Salim, MD is a Psychiatry Specialist in Bensalem, PA and has over 49 years of experience in the medical field. She graduated from Government Medical College medical school in 1971. She has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Salim to book an appointment.
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Yikes. Unprofessional front desk. They called me 23 minutes before my first time appointment, while I was on my way, to tell me they cancelled my appointment and would have to call me back to reschedule. Their excuse was that I did not call them back to confirm my appointment. Okay, understood... but wait... calling me 23 minutes before the appointment? Also we booked this appointment on a Friday for the following Tuesday? Other places usually call you days before to confirm. You also get a text or email to follow. Instead I get a voicemail on my phone the night before while I'm at work to confirm. That's a very unreliable and antiquated way to confirm appointments. That said, not making a new appointment with them.
What went well
No results
What could be improved
No results
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2Laura – Mar 11, 2020
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Dr. Salim’s office assistant (I believe husband) has yelled at me several times. But today, I had enough. I had to call for a 2nd time for an appointment. The husband raised his voice at me and I said to him nicely not to yell. HA, what does he do? Gets even louder and tells me he isn’t yelling at me. Then he hangs up.
I get reprimanded because I don’t go monthly. I told the doctor I can’t see them monthly because my copay is too high. I explained that my primary is following her medication plan. Well, they (the husband too) want you to come in monthly.
What a shame. Dr. Salim’s resume looks awesome but their Tactics are very poor. The hours on this site are so wrong. She has many time slots where she does her practice for inpatient care.
One last thing, if you are depressed, their office decor will for sure keep it that way. It’s a 70’s junkyard
Please save your money and time. Oh and your mental health
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
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1Michele – Oct 11, 2019
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I was overcharged for all 3 appointments at Dr. Salim's office, and they knew it. They were in network and Mike spoke with my insurance company prior to me making my first appointment and told me my first appt. would be $200 instead of $110. He charged me $100 instead of $88 for my second and third appointments. When I asked for a consult note be sent to my GP, I was nearly harassed for fear that I wouldn't be a paying customer anymore and I would get my medication elsewhere. TERRIBLE EXPERIENCE
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Was this helpful?21
21Gina in Langhorne, PA – May 16, 2018
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