Dr. Monica Crane, MD

Geriatric MedicineFemaleAge 47

Dr. Crane
Accepting new patients

Cole Neuroscience Center

1928 Alcoa Hwy Ste 102 Knoxville, TN 37920

Make an Appointment

(865) 305-6740

Dr. Monica Crane, MD is a Geriatric Medicine Specialist in Knoxville, TN. She is affiliated with University of Tennessee Medical Center. She is accepting new patients. Be sure to call ahead with Dr. Crane to book an appointment.

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Tennessee
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Crane's experience treating your condition or procedure

Dr. Crane's Top Procedures and Conditions

Treatment Frequency
Difficulty With Walking
very high
very high

Treatment Frequency

Dr. Crane treats Difficulty With Walking more than 98% of her peers

Dr. Crane treats this condition more than 98% of her peers

Gait Abnormality
very high
very high

Treatment Frequency

Dr. Crane treats Gait Abnormality more than 98% of her peers

Dr. Crane treats this condition more than 98% of her peers

Rating Includes other areas of care:

  • Antalgic Gait
  • Myopathic Gait
  • Scissoring Gait
  • Spastic Gait
  • Steepage Gait
Tremor
high
high

Treatment Frequency

Dr. Crane treats Tremor more than 92% of her peers

Dr. Crane treats this condition more than 92% of her peers

Rating Includes other areas of care:

  • Asterixis (Flapping Tremor)
  • Benign Essential Tremor
  • Essential Tremor
  • Medication-Induced Postural Tremor
  • Orthostatic Tremor
  • Primary Orthostatic Tremor
  • Tremor Hereditary Essential, 1
  • Tremor Hereditary Essential, 2
Hide other areas of care

Dr. Crane's conditions and procedures:

  • Allergic Rhinitis
  • Ataxia
  • Chronic Fatigue Syndrome
  • Confusion
  • Difficulty With Walking
  • Dyslipidemia
  • Dysphagia
  • Essential Tremor
  • Gait Abnormality
  • Gas-Bloat Syndrome
  • Gastritis
  • Geriatric Assessment
  • Hyperkalemia
  • Malnutrition
  • Menstrual Disorders (incl. Dysmenorrhea)
  • Muscle Spasm
  • Osteoporosis
  • Sinus Bradycardia
  • Sinus Tachycardia
  • Smoking Cessation Counseling
  • Thyroid Goiter
  • Tinnitus
  • Torticollis
  • Tremor
  • Urinary Stones
  • Vaccination
  • Wheezing

Insurance Check

Search for your insurance provider

Dr. Crane accepts

Accepted insurance can change. Please double-check when making an appointment.

(865) 305-6740

Dr. Crane accepts the following insurance:

Blue Cross Blue Shield
Network P
Network S
Blue Cross Blue Shield of Georgia
Blue Cross Blue Shield of Tennessee
Network S
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
CHAMPVA
Cigna
Commercial Insurance Company
Government Employees Health Association (GEHA)
GEHA
Humana
Choice Care PPO
Mail Handlers Benefit Plan (MHBP)
Medicaid
MultiPlan
MultiPlan PPO
PHCS Network PPO
POMCO Group
Principal Financial Group
Tricare
UnitedHealthCare
United Healthcare

Dr. Crane's Reviews

Likelihood to recommend Dr. Crane

4.2

Based on 21 ratings

5 Stars
80.95238095238095%
(17)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
19.047619047619047%
(4)
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Leave a review

How likely are you to recommend
Dr. Crane?
(Select your rating)
What went well
  • Explained conditions well (15)
  • Office environment (15)
  • Trusted the provider's decisions (15)
What could be improved
  • Appointment was rushed (3)
  • Didn't explain conditions well (3)
  • Didn't listen or answer questions (3)
RecentHighestLowestMost Helpful
Reply
I really don't even know where to start. Dr. Crane was on of the rudest physicians I have ever been around. I took my father to see her d/t concerns for dementia. I'm in the medical field myself and I was completely thrown back on the lack of care as well as kindness. I feel like the worst part was the HIPPA violations. She sent us home with another pts medical records. When I called their office to voice my concerns they did not seem to care. Did we receive the correct diagnosis or one from another pts scans? This is the first time I have ever written a bad review on a physician. If one person reads this and chooses a different physician then I feel this review is completely worth writing. Do yourself a favor and choose a different physician. There are so many more concerns I could list but not enough space. I hope one day that Dr. Crane doesn't find herself in the shoes of some of her patients/families and if she does that she will receive better care than my family did.
What went well
No results
What could be improved
  • Office environment
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
5 people found this helpful
Helpful
Feb 17, 2021
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Reply
Dr. Crane gave us our mom back! Two years ago she was very depressed, confused and sad. This year at Christmas she was singing, knew us and participated in family meals and activities. She is very kind and over time our mom has gotten better. She also gave us a diagnosis which we needed for so long. Thank you!
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Lisa Rudder Henderson – Jan 05, 2021
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Reply
I wish I could leave negative stars. If you would like your loved one to be treated for their disease alone then this is the place for you. If you would like your loved one to be treated as person and their disease to be treated while maintaining quality of life and to be given resources as a caregiver or patient then this is not the place for you. At first Dr. Crane seemed very thorough. But after a year at her office, I have come to learn that she is aggressive, unkind, and unable to communicate clear and concise facts. The issue is that after a few months my mom started having abnormal lab results and Dr. Crane was adamant that it was not the trial drug/placebo causing it. (Come to find out the drug is made of biosalts which definitely could have caused her abnormal lab values and surprise surprise when her labs returned to normal after the drug was stopped.) This office and doctor are unreliable. We have been waiting months for complete medical records to be sent from this office.
What went well
No results
What could be improved
  • Office environment
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Kira Tompson – Dec 01, 2020
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Reply
Dr. Monica Crane is a phenomenal physician that is exceptionally knowledgable about memory disorders. She truly cares for each of her patients and families and will do anything in her power to help them. The staff there is extremely helpful and cheerful! 10/10 would recommend this practice!
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
Sep 23, 2019
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Reply
I have been aware of Dr. Crane almost since the beginning of her career. She has intentionally returned to a clinical practice so she could help people improve their quality of life after dementia diagnosis.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Sep 19, 2019
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Reply
A leading researcher who really cares about her patients! Staff are just excellent and give outstanding service. Everyone is knowledgeable and celebrates small victories as we walk the path of my husband's Alzheimers diagnosis and treatment.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Oak Ridge, TN – Jun 21, 2019
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Reply
We could not be happier with Dr. Crane. My husband had seen another doctor and was very unhappy and he is so happy with Dr. Crane and her staff. He is doing so well and her staff is wonderful. They are always willing to help and they give everyone expert care. We are so happy they were able to take him as a new patient. They're the best!
What went well
No results
What could be improved
No results
6 people found this helpful
Helpful
Mar 25, 2019
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Reply
Dr. Crane is the #1 dementia specialist in the Southeast. Our family travels from Viriginia to see her. Also, the staff is amazing and works as a team. My parents have the cutting edge treatment and she is involved with clinical trials. Thank you Genesis Neuroscience!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
VA – Jan 22, 2019
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Reply
Amazing team- Dr. Crane is the best Dementia specialist in the Southeast. Our family is willing to travel from out of state to see her. She has a lot of experience and is the most cutting edge in her field.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Jan 16, 2019
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Reply
My husband and I have each seen Dr. Crane for different issues. She gave my husband answers for the problems he was experiencing, when he couldn’t find them elsewhere. She is an excellent physician, that ensures her patients understand their diagnosis, and how to proceed with treatment before leaving her presence. She also provided copies of test reports in hand.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Dena in Knoxville, TN – Oct 05, 2018
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Reply
Dr. Crane is expert in dementia and especially FTD. She has seen my husband more in past few months of taking him as patient than the years in past trying to get him diagnosed. Everyone at the office is exceptional with him. I would highly recommend her to anyone
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Sonja in Rockwood – May 10, 2018
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Reply
I cannot say enough good things about Dr. Crane - simply outstanding.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Jim Kirk in Knoxville, TN – Mar 30, 2018
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Reply
I've been to Dr. Crane's office multiple times. She is an outstanding doctor with expertise in dementia care. Our family has had very positive interactions with Dr. Crane and her staff. She also takes time to talk with us about caregiver issues. We have been to other memory clinics and Dr. Crane's is the best in TN.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Knoxville, TN – Sep 09, 2017
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Reply
Dr Crane is excellent doctor - office staff is incompetent. My husband has seen her for several years at UT. Wanted to continue seeing her and was assured that Genesis would accept his insurance. He had an appointment scheduled for 3 months. I took the day off work because he doesn't drive. When we arrived we were told his insurance was not accepted. The office should have contacted us since they were aware of what insurance he had beforehand. Also other negative interactions with office staff.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
6 people found this helpful
Helpful
Knoxville, TN – Jul 16, 2017
Dear Reviewer, I hope that you may reconsider...Read More
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Reply
Excellent!
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Maryville, TN – Mar 30, 2017
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Reply
Dr Crane is an exceptional doctor with an Ivy League education but a down to earth and authentic approach to caring for our family member with Alzheimer's. She is extremely knowledgeable- but if she is not sure of a specific diagnosis she tells us so. Our family has stayed with her since 2009 and and will continue to follow her even when she changes to her new private practice.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Knoxville, TN – Feb 16, 2017
×Post a ResponseAre you Dr. Monica Crane, MD?

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About Me

Care Philosophy

Dr. Crane is a fellowship-trained geriatric medicine physician who has been recognized as a regional and recently a national expert in multidisciplinary...Read more

Biography

Dr. Crane completed her undergraduate degree at Yale University and her medical school training at Jefferson Medical College in Philadelphia. Dr. Crane...Read more

Specialties

  • Geriatric Medicine

Board Certifications

  • Family Practice
  • Geriatric Medicine

Education

University PA
Fellowship Hospital
University PA
Residency Hospital
2006
Geriatric Interdisciplinary Research Fellowship- Internal Medicine, Geriatric Psychiatry and Geriatric Neurology

Awards

Frequently Asked Questions

Is Dr. Monica Crane, MD accepting new patients?

Dr. Monica Crane, MD generally accepts new patients on Healthgrades. You can see Dr. Crane's profile to make an appointment.

Does Dr. Monica Crane, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Crane accepts your insurance.

What are Dr. Monica Crane, MD's top areas of care?

Dr. Crane frequently treats Difficulty With Walking, Gait Abnormality, and Tremor. See all procedures and conditions Dr. Crane treats.

Where is Dr. Monica Crane, MD's office located?

Dr. Crane's office is located at 1928 Alcoa Hwy Ste 102, Knoxville, TN 37920. Find other locations and directions on Healthgrades.

Does Dr. Monica Crane, MD offer telehealth services?

Dr. Crane has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Monica Crane, MD?

Find contact information here to make an appointment.

Locations

Cole Neuroscience Center

Cole Neuroscience Center1928 Alcoa Hwy Ste 102 Knoxville, TN 37920
1

Practice

Provision Physical Therapy1400 Dowell Springs Blvd Ste 100 Knoxville, TN 37909
2

Affiliated Hospitals

Dr. Crane is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

University of Tennessee Medical Center

Knoxville, TN

75% Patient Experience Rating, 6% higher than the national average

12 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2021)