Dr. Mona Shay, DO

Dr. Mona Shay, DO

Gastroenterology | Female | 52 years old

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Care Philosophy

Dr. Shay specializes in Gastroenterology and practices in Canton, OH. She practices at 1 location.

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Dr. Shay's Experience

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Specialties

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Board Certifications

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Conditions Treated

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Procedures Performed

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Background Check

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Education

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Visiting Dr. Shay

Dr. Shay accepts 18 insurance carriers

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Hospital Quality

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Dr. Shay's Reviews

Likelihood of recommending Dr. Shay to family and friends
2.5
based on 17 total surveys (4 with reviews)
Key Survey Insights
  • Trustworthiness
     (17)
  • Helpfulness
     (16)
  • Staff
     (17)
  • Scheduling
     (17)
Experience with Dr. Shay
  • Level of trust in provider's decisions
     (17)
  • How well provider explains medical condition(s)
     (16)
  • How well provider listens and answers questions
     (16)
  • Spends appropriate amount of time with patients
     (16)
Dr. Shay's Office & Staff
  • Ease of scheduling urgent appointments
     (17)
  • Office environment, cleanliness, comfort, etc.
     (16)
  • Staff friendliness and courteousness
     (17)
  • Total wait time (waiting & exam rooms)
    16 – 30 minutes (13)
Open Full Survey+
in Canton, OH |
Well, I wish I could tell you about my personal visit with Dr. Shay, but I was not accepted as a patient. In April I was in the hospital and had an Upper GI done and was not satisfied with the doctor that performed it. After I was released, I still needed a colonoscopy. I scheduled with Dr. Shay by recommendation of my family doctor. Today I got a call saying she will not see me as a patient and I need to go back to original doctor, no explanation. Very unhappy and she is very unprofessional.
in Massillon, OH |
The whole process for a colonoscopy with Dr. Shay is very, very efficient and on time. Initially I was seen by an assistant, who is extremely competent. Process is like clockwork -- the office visit, the procedure, and quick. There is very limited time to talk to the doctor, but all my questions and concerns were answered. I felt very confident in her ability after other family members were quite satisfied with her care. The facility is very, very clean. Would highly recommend Dr. Shay!
in Massillon, OH |
This was my first visit with Dr. Shay and I found her to be very professional. She made me feel comfortable and it was very easy to talk with her. She explained what tests would be done and I didn't feel rushed at all. I found her to be quite pleasant.
She has a policy of not seeing any patients that are late (even five minutes) which was not clearly outlined to patients. Additionally, her bedside manner is lacking. I had an appointment rescheduled without my knowledge and was forced to make an appointment on New Year's Eve due to my schedule constraints. Appointment are incredibly rushed, but wait times can be up to an hour. She is competent, but I recommend going to a physician that is more courteous and understanding of patients.
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Dr. Shay's experience matches your search based on the following criteria:

  •  Based on total number of patients treated over the last 12 months
  •  Specializes in Gastroenterology
  •  Board certified in Gastroenterology
  •  Malpractice claims in Ohio not available
  •  No sanctions found
  •  No board actions found

Awards & Recognition

  • Awards & Honors
    • Healthgrades Honor Roll
    What is a recognized doctor
  • Media & Publications

    Dr. Shay has no media or publications listed.

Background Check

  • n/a
    Malpractice Claims not available

    Healthgrades does not collect malpractice information for Ohio.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Background Check

Why It Matters: Dr. Shay's Board Certifications

Board certification should be one of your top considerations when choosing a doctor. Board certification is an official recognition given to doctors who have met specific requirements set by national medical specialty boards in the... More

  • Gastroenterology

Conditions Treated

  • Abdominal Disorders
  • Abdominal Pain
  • Anal or Rectal Pain
  • Anemia
  • Autoimmune Diseases
  • Barrett's Esophagus
  • Benign Neoplasm of the Digestive System
  • Benign Tumor
  • Blood Disorders
  • Cancer
  • Celiac Disease
  • Cholecystitis and Gallstones
  • Cirrhosis
  • Colorectal Cancer
  • Constipation
  • Crohn's Disease
  • Dehydration
  • Diaphragmatic and-or Hiatal Hernia
  • Diarrhea
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Duodenal Ulcer
  • Duodenitis
  • Dysentery
  • Dysphagia
  • Enteritis
  • Esophageal Achalasia and Cardiospasm
  • Esophageal Cancer
  • Esophageal Diseases
  • Esophageal Ulcer
  • Esophageal Varices
  • Esophagitis
  • Gallstones
  • Gas-Bloat Syndrome
  • Gastric Ulcer
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Bleeding
  • Gastrointestinal Diseases
  • Gastrointestinal Malabsorption
  • Gastroparesis
  • Heartburn
  • Hemorrhoids
  • Hepatitis B - Immune Response
  • Hepatitis C
  • Hernia
  • Ileus
  • Inflammatory Bowel Disease
  • Intestinal Obstruction
  • Irritable Bowel Syndrome
  • Lactose Intolerance
  • Liver Damage from Alcohol
  • Malnutrition
  • Nausea
  • Neoplasm of Gastrointestinal Tract
  • Non-Alcoholic Fatty Liver Disease
  • Noninfectious Gastroenteritis and Colitis
  • Pancreatitis
  • Peptic Ulcer
  • Reflux Esophagitis
  • Stomach Diseases
  • Stomach and Small Intestine Cancer
  • Ulcer
  • Ulcerative Colitis
  • Unexplained Weight Loss
  • Vascular Insufficiency of Intestines
  • Viral Hepatitis
  • Vomiting Disorders

Education

  • Medical School
    Ohio Univ College Of Osteo Med

    Graduated in 1991

Languages Spoken

  • English

Memberships &
Professional Affiliations

Dr. Shay does not have any memberships or affiliations listed. If you are Dr. Shay and would like to add memberships or affiliations, please update your free profile.

Specialties

  • Gastroenterology

Procedures Performed

  • Bile Duct Procedure
  • Colonoscopy, Proctosigmoidoscopy, and Sigmoidoscopy
  • ERCP (Endoscopic Retrograde Cholangiopancreatography)
  • Endoscopy (Esophagus, Stomach, Small Intestine)
  • Gastroenterology Procedures
  • Liver Biopsy

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