Dr. Michelle Randolph, MD

Dr. Michelle Randolph, MD

GastroenterologyFemaleAge 53

Gastroenterology

Dr. Michelle Randolph, MD is a Gastroenterology Specialist in Anchorage, AK. Dr. Randolph has extensive experience in Pancreatic Disease, Esophageal Disorders, and Gastrointestinal Disorders. She is affiliated with medical facilities Alaska Regional Hospital and Providence Alaska Medical Center. Her office accepts new patients and telehealth appointments.

Locations

Gastroenterology Clinic

Gastroenterology Clinic2741 Debarr Rd Ste C402 Anchorage, AK 99508
1

Hospital Highlight

Dr. Randolph is affiliated with Alaska Regional Hospital Anchorage, a highly rated hospital.

At a Glance

  • Explains Conditions Well Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital Patient Safety Excellence Award™ See hospitals

More Gastroenterology Specialists at Alaska Regional Hospital

Dr. Randolph's Reviews

Likelihood to recommend Dr. Randolph

3.9

Based on 32 ratings

5 Stars
71.875%
(23)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
6.25%
(2)
1 Star
21.875%
(7)
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Dr. Randolph
What went well
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RecentHighestLowestMost Helpful
Reply
Professional. Caring
I was impressed with Dr Randolph. She is caring and Dianeconcerned for what is going on. She listens and then explained things in easy to understand wording.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Diane – Jun 29, 2022
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Reply
Routine Colonoscopy
Thank you for making my procedure easy in all areas! I was given clear pre-op instructions and the appointment went off without any complications. Thank you to all the staff at Dr. Randolph's office for being professional, efficient and most of all caring.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Elisa H. – Jun 17, 2022
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Reply
An awesome Dr. with terrific medical skills!!
Dr. Randolph was extremely supportive and explained everything she was going to do!! During the procedure I was completely out so I never felt anything!! I am super happy with her work and will recommend anyone to visit her for their problems!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carol Dreeszen – Jun 16, 2022
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Reply
Thank you for making the experience more comfortable and dignified each step of the process. Special shout out to Rhina, Emily, Amand, and of course, Dr. Randolph.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 04, 2022
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Reply
Highly recommend
Dr. Randolph is clearly very knowledgeable, experienced & she explained the procedure & rationale. She welcomed my questions or concerns. She was friendly & took the time for the patient. The process & results were clearly explained prior, during and discussed after the procedure. She was highly recommended to me and after my experience, I highly recommend her to others. I will definitely see her again for any other similar procedures.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Linda – Mar 02, 2022
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Reply
Dr Michelle Randolph has been very caring and always shows concerned about her patients. I will definitely recommend her to all patients that needing her medical knowledge treatment. I do have a very serious medical condition but Dr Randolph always makes feel strong and positive to get better.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Padua, Myrna M. – Feb 12, 2022
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Reply
The pre-op instructions were great. All the dates and timing were spelled out clearly (with pictures). Dr. Randolph and her staff were very efficient and informative. Also loved the post op report that was provided.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 11, 2022
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Reply
Just like the other reviewers, I tried to make an appointment for over a month only to be strung along with excuse after excuse. No calls back as promised. I’ve done the front desk job at a busy doctor’s office and understand how busy it can be, but it is incompetence to be told you’ll be called back that day and after a week still no call back. They don’t tell you when you first try to schedule that you need to do new patient forms, only after it’s already been weeks trying to schedule. My guess is the doctor is not taking new Medicare patients, but they don’t tell you that. Frankly, I don’t want a doctor treating me that can’t decide when she’s opening up appointments or taking new patients, and the staff is not upfront with the patient. I’ve moved on to another doctor.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Dec 31, 2021
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Reply
I called to schedule an appointment as a new patient. I was told someone would call me back for scheduling. After 4 days of no call back, I called again and was told I would receive a call by the end of the day. 2 days pass and I receive a call saying the doctor is not accepting new patients. Very disappointed I wasn't given that information on my first call so I could have sought care elsewhere instead of needlessly suffering. Would not recommend this doctor or location to anyone.
Helpful
Kim – Dec 29, 2021
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Reply
Dr. Randolph Is compassionate and made me feel at ease. She cares about her patients and is so sweet! Highly recommend her and her team!
Helpful
Jan 16, 2021
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Reply
Excellent. Dr Randolph communicates well with her patients, making it easy to feel safe and trust her. I am impressed with her timeliness and efficiency for procedures. Dr Randolph’s staff have consistently responded quickly to my requests when calling her office
What went well
  • Wait times
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Radine Boss – Nov 30, 2020
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Reply
Never even got far enough to see Dr Randolf as the front staff were so incompetent. I sent my New patient packet and waited and waited finally called and they had me send it again so i did it with US mail with tracking and still they had trouble ..told me the Doctor would get back to me and waited and waited. I called and lady said i will call you tomorrow at 10 thirty i promise so i waited and No call..when confronted later that day she told me she was far to busy but thought about calling. Very Rude and unprofessional.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 person found this helpful
Helpful
Rhonda S Van Zandt – Jul 24, 2020
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Reply
I would highly recommend Dr Randolph. She herself follows up on how you’re doing after your procedure. Really seems to care about her patients.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Diane in Anchorage, AK – Jul 26, 2018
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Reply
Dr Randolph is great. I had never had a procedure done until over a year ago. She made me feel so at easy. There was some problems so I had to come back in a year. Now I am going in for a third time after 3 months. She has made me feel like I have no need to worry because I am in great hands. I would highly recommend Dr Randolph
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Cynthia Crewdson in Anchorage, AK – Aug 09, 2017
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Reply
Very high. She is fantastic. Easy to talk to and great rapport with her patients.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
amy in north pole, ak – Jun 25, 2017
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Reply
DR RANDOLPH TOOK CARE OF MY MOM AND THEN SHE TOOK CARE OF ME AND I REALLY APPRECIATE HER SO MUCH. DR RANDOLPH MADE ME FEEL VERY COMFORTABLE AND RELAXED BEFORE MY PROCEDURE AND IT WAS NICE THAT SHE HAD MUSIC PLAYING IN THE ROOM.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
SHANEKA C in Anchorage, AK – Dec 21, 2016
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Reply
Very caring and calming. Spoke to me before and after procedure. Called me at home later. Also, procedure went smoothly.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Anchorage, AK – Dec 01, 2016
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Reply
Dr. Randolph is an exceptional doctor and she cares and listen to the needs of her patients. She goes above and beyond to treat her patients in an outstanding manner.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Elizabeth Mack in Tacoma, WA – Jun 19, 2016
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Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Alaska
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Frequently Treated by Dr. Randolph

Based on treatment records, we have identified the following as areas of care that Dr. Randolph treats more often than their peers. If you are unsure whether Dr. Randolph treats other conditions, please contact the office at (907) 531-5213.

Pancreatic Disease

Pancreatic disease specialists diagnose and treat conditions affecting the pancreas, such as pancraetitis.Compare with other Pancreatic Disease specialists.

Treatments
Dr. Randolph
Similar Providers
Pancreatitis
Normal
Frequency
High
Frequency
Very High
Frequency

Esophageal Disorders

Esophageal disorder specialists diagnose and treat conditions affecting the esophagus, such as reflux esophagitis, indigestion, and esophageal ulcers through procedures including medication, surgery, and swallowing therapy.Compare with other Esophageal Disorders specialists.

Dr. Randolph is experienced in the area of Esophageal Disorders. See the graph below to learn more about her experience.

Based on claims data for 19 conditions and procedures

Treatments
Dr. Randolph
Similar Providers
Dysphagia
Nausea
Esophagitis
Heartburn
Normal
Frequency
High
Frequency
Very High
Frequency

Gastrointestinal Disorders

Gastrointestinal disorders specialists diagnose and treat conditions that affect the gastrointestinal tract, including Crohn's disease, ulcers, hernias, and food poisoning.Compare with other Gastrointestinal Disorders specialists.

Dr. Randolph is experienced in the area of Gastrointestinal Disorders. See the graph below to learn more about her experience.

Based on claims data for 52 conditions and procedures

Treatments
Dr. Randolph
Similar Providers
Noninfectious Gastroenteritis and Colitis
Constipation
Hemorrhoids
Diverticulitis, Intestinal
Normal
Frequency
High
Frequency
Very High
Frequency
Hide other treatment areas

Check Dr. Randolph's experience treating your condition or procedure

Dr. Randolph's conditions and procedures:

  • Abdominal Pain
  • Anal or Rectal Pain
  • Anemia
  • Barrett's Esophagus
  • Benign Neoplasm of the Digestive System
  • Celiac Disease
  • Cirrhosis
  • Colon Cancer Screening
  • Colonoscopy, Proctosigmoidoscopy, and Sigmoidoscopy
  • Colorectal Cancer Screening
  • Constipation
  • Crohn's Disease
  • Dehydration
  • Diaphragmatic and-or Hiatal Hernia
  • Diarrhea
  • Diffuse Esophageal Spasm
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Duodenal Polypectomy
  • Duodenal Ulcer
  • Duodenitis
  • Dysphagia
  • Endoscopy (Esophagus, Stomach, Small Intestine)
  • Enteritis
  • Eosinophilic Esophagitis
  • Esophageal Motility Disorders
  • Esophageal Ulcer
  • Esophageal Varices
  • Esophagitis
  • Familial Adenomatous Polyposis
  • Gallbladder Scan
  • Gallstones
  • Gas-Bloat Syndrome
  • Gastric Ulcer
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Bleeding
  • Gastrointestinal Malabsorption
  • Gastrojejunal Ulcer
  • Gastroparesis
  • Heartburn
  • Hemochromatosis
  • Hemorrhoids
  • Hepatitis A Screening
  • Hepatitis B - Immune Response
  • Hepatitis B Virus Screening
  • Hepatitis C
  • Hepatitis C Virus Screening
  • Hepatitis Screening
  • Hernia
  • Hiatal Hernia
  • Ileus
  • Impedance Testing
  • Inflammatory Bowel Disease
  • Instrumental Diagnostic Evaluation for Dysphagia
  • Intestinal Obstruction
  • Irritable Bowel Syndrome
  • Ischemic Colitis
  • Lactose Intolerance
  • Liver Damage from Alcohol
  • Liver Function Test
  • Malnutrition
  • Manometry
  • Megacolon
  • Nausea
  • Non-Alcoholic Fatty Liver Disease
  • Noninfectious Gastroenteritis and Colitis
  • Pancreatitis
  • Peptic Ulcer
  • pH Probe
  • Pouchitis
  • Primary Biliary Cholangitis
  • Pyloric Stenosis
  • Reflux Esophagitis
  • Screening Colonoscopy
  • Ulcerative Colitis
  • Ultrasound, Endoanal
  • Ultrasound, Esophageal
  • Unexplained Weight Loss
  • VAP Lipid Testing
  • Viral Hepatitis
  • Vomiting Disorders
  • Wireless pH Testing

Insurance Check

Search for your insurance provider

Dr. Randolph accepts

Accepted insurance can change. Please double-check when making an appointment.

(907) 931-5182

Dr. Randolph accepts the following insurance:

Aetna
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
MultiPlan
MultiPlan PPO

About Me

Care Philosophy

 Our intent is to deliver these services with the highest regard for quality and patient satisfaction.

Specialties

  • Gastroenterology

Board Certifications

Education

Stanford Hospital & Clinics
Fellowship Hospital
UCLA Harbor Hospital
Residency Hospital
Ucsf Medical School
Medical School

Awards

Frequently Asked Questions

How can I make an appointment with Dr. Michelle Randolph, MD?

Call (907) 931-5182 to make an appointment as a new patient. Click here for more information.

Does Dr. Michelle Randolph, MD offer telehealth services?

Dr. Randolph has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Michelle Randolph, MD accepting new patients?

Dr. Michelle Randolph, MD generally accepts new patients on Healthgrades. You can see Dr. Randolph's profile to make an appointment.

Does Dr. Michelle Randolph, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Randolph accepts your insurance.

What are Dr. Michelle Randolph, MD's top areas of care?

Dr. Randolph frequently treats Pancreatic Disease, Esophageal Disorders, and Gastrointestinal Disorders. See all practice areas where Dr. Randolph specializes.

Where is Dr. Michelle Randolph, MD's office located?

Dr. Randolph's office is located at 2741 Debarr Rd Ste C402, Anchorage, AK 99508. Find other locations and directions on Healthgrades.

Affiliated Hospitals

Dr. Randolph is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Alaska Regional Hospital

Anchorage, AK

72% Patients that would definitely recommend, 2% higher than the national average

1 Award Received

Award Highlight: Patient Safety Excellence Award™ (2022)

Providence Alaska Medical Center

Anchorage, AK

79% Patients that would definitely recommend, 9% higher than the national average