Dr. Michelle Henry, MD
Laser & Skin Surgery Center® of New York
317 E 34th St New York, NY 10016Accepting new patients
Dr. Henry's Reviews
Likelihood to recommend Dr. Henry
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What went well
- Appointment wasn't rushed (13)
- Explained conditions well (13)
- Listened & answered questions (13)
What could be improved
- Appointment was rushed (1)
- Didn't explain conditions well (1)
- Didn't listen or answer questions (1)
Reply Flag
Dr Henry is very professional and gentle in her work procedures she is very knowledgeable in Hidradenitis she has helped me a lot and I appreciate her in the care she has given me
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Marcia – Mar 13, 2021
Reply Flag
I had a skin cancer on my nose that went undiagnosed by another doctor. I actually came to Dr. Henry for cosmetic treatments and she saved me by finding my skin cancer.
What went well
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Nancy – Sep 07, 2020
Reply Flag
This review is not for the doctor, as I never got to see her. This review is for her staff members.
On June 15, I called to schedule an initial consultation with Dr. Henry and spoke to Jennifer. I asked two key questions: 1) do you take my insurance? and 2) are you still offering telehealth (as advertising on Dr. Henry's website)? Jennifer answered YES to both and scheduled the next available appt for June 30th. She told me I would get a call the day before to confirm the appt and give me instructions on how to use video conferencing. Well, June 30th came and went and I did not receive said call. I called the office twice that day during regular business hours and did not get a call back. I called the next day on July 1st, left another voicemail, and did not get a call back. I called again on July 2nd and finally was able to speak to someone named Bernadette. She explained that she saw my name on the schedule but - as of July 1st - Dr. Henry was no longer offering telehealth visits
What went well
No results
What could be improved
No results
Jul 02, 2020
Reply Flag
Terrible office. After getting a routine biopsy I was left with a huge keloid scar. I’ve had many similar procedures and Dr Henry butchered my chest and IF I can have this removed it will be expensive. After waiting 2 weeks for biopsy results (when I was assured I’d be called) she spent maybe 30 seconds with me in which she seemed annoyed. All
this after waiting over an hour after my initial appointment time. I almost let that day and I wish I had.
What went well
No results
What could be improved
No results
Mar 30, 2020
Reply Flag
My visit with Dr. Henry was efficient, encouraging, & effective.
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Office environment
Dec 14, 2019
We're thrilled to hear your experience with Dr....Read More
Reply Flag
Dr Henry is very pleasant easy to talk to and kind. She has addressed every issue that I came to her with. Very happy with how my skin looks.
What went well
No results
What could be improved
No results
Lisa in Brooklyn, NY – Jan 24, 2019
Reply Flag
Dr. Henry is great! She’s always professional and her pleasant manner always makes me feel comfortable during my visit. My last appointment in which I had to have a small cyst removed was seamless. I would recommend Dr. Henry without hesitation, you’ll be satisfied.
What went well
No results
What could be improved
No results
C. Barsella in NY – Jan 14, 2019
Reply Flag
Kind, thorough, and incredibly knowledgeable.
What went well
No results
What could be improved
No results
new york, NY – Nov 24, 2018
Reply Flag
Excellent service. Dr.Henry puts you at ease by explaining things in a calm matter. She was very personable. Did not try to push procedures or products which I found refreshing.
What went well
No results
What could be improved
No results
Oct 27, 2018
Reply Flag
Excellent!! Dr. Henry is a sweetheart! Warm, friendly, caring! Listens to all your concerns and questions! She is the best. I would definitely recommend anyone with skin issues to see her. You wont be disappointed.
What went well
No results
What could be improved
No results
Valencia P in Bronx, NY – Aug 04, 2017
Reply
An excellent doctor! She really knows her stuff, is extremely kind and cleared my acne up no problem!
What went well
No results
What could be improved
No results
Tyler Smith in Freeport,NY – Nov 18, 2016