Dr. Michelle Bertsch, MD
General Surgery•Female•Age 53
Accepting new patients
Lake Norman Surgery and Breast Health
131 Medical Park Rd Ste 306 Mooresville, NC 28117Dr. Michelle Bertsch, MD is a General Surgery Specialist in Mooresville, NC and has over 28 years of experience in the medical field. She graduated from University of Toledo medical school in 1993. She is affiliated with medical facilities such as Atrium Health University City and Lake Norman Regional Medical Center. She is accepting new patients. Be sure to call ahead with Dr. Bertsch to book an appointment.
Dr. Bertsch's Reviews
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What went well
- Listened & answered questions (13)
- Explained conditions well (12)
- Trusted the provider's decisions (12)
What could be improved
- Didn't explain conditions well (3)
- Didn't trust the provider's decisions (3)
- Office environment (3)
Reply Flag
Recently had a small surgical procedure performed by Dr Bertch. Everything, from start to finish was amazing ! Going In To anything surgical is scary and there is always apprehension. Not so with Dr. Bertch and her staff. She is very genuine in her caring, extremely knowledgable and has a quiet calm about her that instills a confidence. I would highly recommend her to anyone having any surgical procedure done ~
P.s. 2 1/2 weeks post-op and my incision is barely visible! Win win!
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Office environment
Rhonda short – Dec 09, 2020
Reply Flag
I have been a patient of Dr. Bertsch on two occasions. Both times (skin cancer lesions removed) she did an excellent job with practically no visible scar. The staff was great in her office as well.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mark A. – Oct 26, 2020
Reply Flag
I really like Dr. Bertsch. She is an excellent surgeon and has a wonderful bedside manner. She cares about each and every one of her patients. She will talk to you in a way that you can understand. If you have questions ask her and she will answer them. She wants you to know what is going on.
I am so grateful to Dr Bertsch for the surgery she preformed on me.
If I have to have any more surgeries I hope to have Dr Bertsch as my surgeon.
Dr Bertsch has a great staff.
What went well
No results
What could be improved
No results
Pame Miller – May 16, 2020
Reply Flag
Great! Nothing else to be said.
What went well
No results
What could be improved
No results
Mar 28, 2020
Reply Flag
I recommend Dr. Bertsch highly. My consultations before my surgery made me feel very confident that everything would be okay. Her care and concern is what everyone one hopes for when one is facing a very scarey time. My follow up appts. have been very positive. Her staff is kind and patient and works with you with appt scheduling. I highly recommend going to Dr. Bertsch.
What went well
No results
What could be improved
No results
Mar 03, 2020
Reply Flag
Love her super Doc explained everything regarding my condition
What went well
- Listened & answered questions
What could be improved
- Didn't explain conditions well
- Didn't trust the provider's decisions
Penny Valot – Nov 19, 2019
Reply Flag
I love Dr Bertsch. She is awesome. I could not recommend a better doctor. She was great when going thru breast cancer. She is very friendly and explains things well. You will not go wrong in choosing her. ????
What went well
No results
What could be improved
No results
Penny Stroud Ludwig in Mooresville, NC – Feb 26, 2019
Reply Flag
My experiences with Dr. Bertsch have always been great, from my surgery to the installation and removal of my port, to my follow up appointments. She is very knowledgeable and listens to the patient concerns. Have been under her care for 1 1/2 years now, and I'm glad that she is part of the team of doctors that take care of me.
What went well
No results
What could be improved
No results
Ivette Echanique in Mooresville, NC – Jan 17, 2019
Reply Flag
I have had nothing but great experiences with Dr. Bertsch. She is a highly qualified surgeon who gives her patients her uninterrupted attention. She is compassionate and very knowledgeable in her field. Dr . Bertsch is a highly respected surgeon who is passionate about her work. I recommend her to all those in need.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 03, 2018
Reply Flag
Dr. Bertsch misdignosed my mom’s condition upon her arrival at the ER early am 9/10/18. She told our family in front of my mom that she had a 20% chance of surviving the emergency surgery she needed. Dr. Bertsch was not qualified to perform the surgery my mom needed and never should have sent our family and the patient into complete panic mode by making such an uninformed prognosis. My mom was transferred to Prebyterian in CLT for the 6-hr surgery & she is expected to make a complete recovery!!
What went well
No results
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Sep 12, 2018
Reply Flag
Dr Bertsch was the surgeon for a ruptured appendix. She recommended waiting 2-3 months before removing the appendix (following a 4 day stay in the hospital receiving antibiotics when the appendix first burst. This was followed by having a drain in place for 10 days to remove fluid). Followed Dr Bertsch's recommendation and ended up having a routine laparoscopic appendectomy. Dr Bertsch was fantastic through it all.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
D. Scroggins in none – Jul 08, 2018