Dr. Michael Yium, MD
Austin Ear Nose Throat Clinic
4315 James Casey St Ste 300 Austin, TX 78745Accepting new patients
Dr. Yium's Reviews
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What went well
- Appointment scheduling (12)
- Explained conditions well (12)
- Listened & answered questions (12)
What could be improved
- Appointment was rushed (1)
- Didn't explain conditions well (1)
- Didn't listen or answer questions (1)
Reply Flag
I was so impressed with Dr. Yium and his staff! Everyone was polite and efficient! Front desk, medical assistant and Dr. Yium were all wonderful. Dr. Yium was so incredibly personable and I am so grateful for his time. Clear diagnosis explanation and treatment plan! Bravo!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Excellent Doctor – Apr 30, 2021
Reply Flag
Dr. Yium truly listens to his patients. I left his office completely understanding the treatment protocol and with every single question answered. An ear issue I've suffered with for years has finally improved! (It was misdiagnosed by other doctors). His staff are also impressive.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Erin – Apr 11, 2021
Reply Flag
The office staff is professional and very nice. Dr. Yium is very personable and knowledgeable and listens to what you have to say as to the purpose of your visit.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Emily Hayes – Mar 30, 2021
Reply Flag
Dr. Yium is fantastic. He was so patient and took the time to get to know us and our needs. His staff answered all our questions and were flexible and responded to emails about surgery in a timely manner. We are so happy we chose him! 100% would recommend him to anyone for kids or adults.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
J.E. – Mar 15, 2021
Reply Flag
all visits for the shots and with the doctor have been conducted professionally and promptly.no complaints
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
sharon moore – Feb 28, 2021
Reply Flag
Michael Yium is one of the better doctors in my experience, thoughtful, knowledgeable and a careful listener. He has pinpointed several elusive problems for me, enhancing my quality of life.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 27, 2021
Reply Flag
Our son needed his tonsils & adenoids removed plus ear tubes put in. We are not surgery type people and tried for 2 years to help our son naturally and with meds with no luck. Dr Yium was amazing. Not only with our child but with us. Right when we met him we knew our child was safe in his care. Our son his thriving now and we couldn't be more pleased.
What went well
No results
What could be improved
No results
Austin, TX – Feb 13, 2017
Reply Flag
As a patient of Dr. Yium's for about a decade, I've found the care he & his team provides very professional & courteous. He & his staff are patient to answer questions & do what they can to ensure patients are comfortable & informed. I appreciate that Dr. Yium takes time to ask questions & listens. In the previous office, the wait time in the waiting room, for afternoon appointments was unreasonably long, but have since deliberately scheduled appts for morning & haven't encountered long wait.
What went well
No results
What could be improved
No results
Google User in Austin, TX – Jun 21, 2016