Dr. Michael Kaplan, MD
Orthopedic Surgery•Male•Age 61
Accepting new patients
Per Diem PA Services LLC
1579 Straits Tpke Middlebury, CT 06762Dr. Michael Kaplan, MD is a Orthopedic Surgery Specialist in Middlebury, CT and has over 34 years of experience in the medical field. He graduated from University of Vermont Larner College of Medicine medical school in 1987. He is affiliated with medical facilities Saint Mary's Hospital and Waterbury Hospital. He is accepting new patients. Be sure to call ahead with Dr. Kaplan to book an appointment.
Dr. Kaplan's Reviews
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What went well
- Office environment (18)
- Staff friendliness (16)
- Trusted the provider's decisions (16)
What could be improved
- Didn't explain conditions well (8)
- Didn't listen or answer questions (8)
- Didn't trust the provider's decisions (8)
Reply Flag
Dr. Kaplan is an amazing surgeon. I’m 6 weeks out from surgery. At 5 weeks I already had ROM of 120. I’m walking with slight stiffness, doing exercises without pain, stairs and driving. If you need a knee replacement he is your surgeon hands down!!!
What went well
- Staff friendliness
- Listened & answered questions
What could be improved
No results
Jean Geraci – Dec 24, 2020
Reply Flag
I was basically told today you are on your own and stay in pain
What went well
No results
What could be improved
No results
Susan Goodman – Dec 03, 2020
Reply Flag
Terrible bedside manner, sarcastic and oftentimes had me see his PA. He stalled me for months to replace my knee so I chose a true professional and am extremely happy I did.
What went well
No results
What could be improved
No results
Apr 14, 2020
Reply Flag
Went in for a torn meniscus snd came out with a carved out knee
What went well
No results
What could be improved
No results
Joanne Hart – Feb 29, 2020
Reply Flag
Dr. Kaplan is an amazing and caring doctor. I had a full knee replacement and he was great. I recommend him.
What went well
No results
What could be improved
No results
Feb 24, 2020
Reply Flag
Very satisfactory
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mary Krivicky – Jan 29, 2020
Reply Flag
My father had a knee replacement surgery which was not entirely successful. He was told to give it another year or so for his knee to fully recover. If not, Dr. Kaplan would perform a minor procedure to fix it. 2 years later his knee was in as much pain as before. During our last visit, I asked about my father's upcoming surgery and what had gone wrong in the first place. Dr. Kaplan suggested that my father perhaps had not taken care of his knee the proper way after the surgery. Dr. Kaplan then preceded to say "I wouldn't put your father through another surgery because of his age (early 70s) if I was you, I will not do it, there isn't really anything else I can do"...He then handed me my dad's entire medical history folder. Most disturbing to me, however, was the fact that Dr. Kaplan recorded our entire conversation with a female assistant as a witness the whole time. Upon talking to other patients we realize that it isn't the first time this happens with Dr. Kaplan.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Jan 21, 2020
Reply Flag
Staff and Physicians are excellent ! I won't go anywhere else!
What went well
No results
What could be improved
No results
Sep 20, 2019
Reply Flag
Awesome!! Dr. Kaplan and Dr. Carlson are the BEST!
What went well
No results
What could be improved
No results
Sep 20, 2019
Reply
This review is not for Dr. Kaplan, but for office receptionists.
I didn’t have a chance to meet the doctor because the service is awful.
By using your “Request Appointment” website - I requested an appointment and
waited to hear from the office.
When I called - receptionist told me that someone called and left me a voice message.
It was not true.
Dr. Kaplan, I hope I’m the only one who has to look for another doctor because your
receptionists don’t do their work.
What went well
No results
What could be improved
No results
Valentina Atamanenko in Naugatuck, CT – Oct 05, 2017
Reply
Horrible doctor and horrible person. Good thing I went and got a second opinion
What went well
No results
What could be improved
No results
Fairfield, CT – May 09, 2017
Reply
Called office two days to make appointment. Received a call back the first day @500 pm. I was not home. Message said called the at 9am to make appointment Again not able to speak to any one. Left message again. Did not receive a call back. This type of patient service is not welcoming. Will be calling another practice in the am
What went well
No results
What could be improved
No results
Naugatuck, CT – Apr 20, 2017
Reply Flag
Straight to the point. Tells you as it is.
What went well
No results
What could be improved
No results
Jake in Middletown, CT – Feb 01, 2016
Reply Flag
Superb clinician.
What went well
No results
What could be improved
No results
Dec 20, 2015