Dr. Michael Esantsi, MD
Accepting new patients
Dr. Michael Esantsi, MD is a Internal Medicine Specialist in Houston, TX. He is affiliated with medical facilities such as HCA Houston Healthcare North Cypress and HCA Houston Healthcare Tomball. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Esantsi to book an appointment.
Accepting new patients
Telehealth services available
Dr. Michael Esantsi, MD
Internal Medicine
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Michael Esantsi, MDHouston, TX 77070
18220 Tomball Pkwy Ste 350
Dr. Esantsi's Reviews
Likelihood to recommend Dr. Esantsi
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What went well
- Appointment wasn't rushed (27)
- Listened & answered questions (27)
- Trusted the provider's decisions (27)
What could be improved
- Staff wasn't friendly (7)
- Difficult to schedule appointment (6)
- Appointment was rushed (5)
Reply
As stated earlier from numerous patients, Dr Estani is great BUT the staff is awful, rude and condescending. I was lied to from Anna and the preauthorization nurse several times about a medication. I went to the office in person and was met with eye rolling once I showed proof that no pre authorization was started. Does Dr Esanti know that his staff is horrible?
I would recommend Dr Esanti to family and friends if he had a new staff. How can I give him a 5 star rating if you can't get what he has prescribed for your health due to his staff being lazy?
What went well
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Office environment
- Staff wasn't friendly
Jan 26, 2021
Reply
The office predicate has improved tremendously now that Sofia is working there full-time. She is guaranteed to answer the phone and return calls. So, if you need appointments, medication, refills, Prior Authorizations, etc. Contact Sofia. Dr. Esantsi is the best I'm doctor around and I highly recommend him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
J. Upshaw – Nov 05, 2020
Reply
The Dr is really good but you cannot get in touch with the office. My wife needs an update to her prescription because she has run out of her depression medicine too soon because of the trial dosage was too low but we cannot get her updated prescription sent so now she has to stop taking her medicine until we can get in touch with the doctor. This office is putting my wife in a dangerous situation and I highly recommend you do NOT use this doctor because of this reason. Look through these reviews, this has been happening for years apparently
What went well
No results
What could be improved
No results
Jul 27, 2020
Reply
He has been the PCP for over 24 years! He is the most knowledgeable Doctor who not only cares, but is current with all the latest technology! All my Kids (Ages 33, 29 & 27) love him as well and trust his knowledge; because he can thoroughly explain numerous situations that has been experienced and provide outstanding preventative care! He is a very intelligent Internal Medicine Doctor with a great personality! Once you start talking to him and any interfacing with him, you soon realize he is very concerned about your health and not how much money he can gouge out of the insurance company or your pocket; Doctors like Dr. Esantsi are few and far in-between; A good Doctor can be hard to find!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dwight – May 15, 2020
Reply
Dr. Esantsi beside manners are STELLAR! He is very knowledgeable and caring but his staff is rude and unconcerned about his patients, you have to call several times just to get someone to answer the phone. If the office don’t want to answer the phone...then offer the option to make online appointments, it’s very frustrating.
What went well
- Office environment
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
Jul 14, 2019
Reply
Dr. Esantsi is great....his office staff, with one exception (Sophia) is good. While it's Sophia's job to check phone messages and pass on ok's for prescription renewals, we've never been able to get refills in a timely fashion whenever she answers the phone. For that reason we are looking for another physician.
What went well
No results
What could be improved
No results
FrustratedPatient in Cypress, TX – Jun 05, 2019
Reply
Dr. Esantsi is not only a very attentive doctor, but he’s knowledgeable and each time he has tested me for all my ailments he has been precise and I don’t know of anything that will make me not continue to be his patient!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Faith Clemons in Houston, TX – Mar 22, 2019
Reply
Thank You for being such a caring dr. I could not be happier having you as MY DR. I highly recommend you to anyone needing a caring dr. You explain everything in terms that are in lay terms that I can understand. You have the best bedside manner a patient could ever ask for. I highly recomend you to anyone needing an internal medical dr. Thank you for being there for me as your patient.
Doris Brannan
Waller, Texas
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Doris Brannan in Waller , TX – Dec 03, 2018
Reply
Dr. Esanti
Is a really caring and knowledgeable doctor. He takes his time with you and help you understand what is going on with your body.
Very good at referring you to specialist.
I appreciate the consistency and the ability to schedule appointments in a reasonable time frame.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Houston , TX – Sep 24, 2018
Reply
DR. Esantsi is the best doctor I've ever had. I trust him with my life but his office staff is the worst I've ever dealt with. I have to call numerous times before they either call me back, call in prescriptions or send my information as requested. I'm fed up!
What went well
- Office environment
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
Delia Strong in Tomball, TX – Mar 28, 2017
Reply
Love Dr. Esantsi he takes the time to talk with you no rush and gives hope. Thank you Dr.! I did not go to your office you saw me in hospital thank you for your time and expertise.
Lesley Ferraton
What went well
- Appointment scheduling
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Lesley Ferraton in Cypress, TX – Mar 24, 2017
Reply
This practice is horrible! I was referred by my mom who used to work with Dr. Esantsi at Kelsey Seybold as well as my coworker who is a current patient here. I visited this practice due to sudden and constant bad headaches. I was referred by Esantsi to receive a ct scan with contrast of my brain. I was referred to the wrong imaging center which did not do cta contrast scans. Been calling for 3 weeks with no answer or remedy to help me get the correct referral. Staff is rude and non knowledgeable
What went well
- Office environment
What could be improved
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Mario McCoy in Tomball, TX – Nov 23, 2016