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Dr. Michael Cruz, MD

Otolaryngology-Head and Neck Surgery ·  Male · Age 55

Dr. Cruz

Spokane Ear Nose and Throat

217 W Cataldo Ave Spokane, WA 99201

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Dr. Michael Cruz, MD is an otolaryngology-head and neck surgery specialist in Spokane, WA and has been practicing for 19 years. He graduated from Medical College of Wisconsin in 1995 and specializes in otolaryngology-head and neck surgery, rhinology, and more.


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(509) 624-2326

Dr. Cruz accepts the following insurance:

Aetna
Choice Plus POS II
Assurant Health
AvMed
Open Access
Blue Cross Blue Shield
Blue Card PPO
CHAMPVA
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
Commercial Insurance Company
Coventry Health Care
Medicare Advantage PFFS
First Choice Health
First Choice Health PPO
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Government Employees Health Association (GEHA)
GEHA
Health Net
Health Net PPO
HealthSmart
Humana
Choice Care PPO
Molina Healthcare
Molina
PacificSource
Premera Blue Cross
Heritage Plus
Principal Life
Providence Health Plans
Personal Option EPO
Regence Blue Cross Blue Shield
Preferred Provider Network PPN
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO

Background Check

Healthgrades does not collect malpractice claims information for Washington
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Experience Check

Check Dr. Cruz's experience treating your condition or procedure

Dr. Cruz's Top Procedures and Conditions

Treatment Frequency
Loss of Smell and-or Taste
very high
very high

Treatment Frequency

Dr. Cruz treats Loss of Smell and-or Taste more than 99% of his peers

Dr. Cruz treats this condition more than 99% of his peers

Ethmoidectomy (Sinus Surgery)
very high
very high

Treatment Frequency

Dr. Cruz performs Ethmoidectomy (Sinus Surgery) more than 98% of his peers

Dr. Cruz performs this procedure more than 98% of his peers

Nosebleed
very high
very high

Treatment Frequency

Dr. Cruz treats Nosebleed more than 95% of his peers

Dr. Cruz treats this condition more than 95% of his peers

Dr. Cruz's conditions and procedures:

  • Ablation or Excision of Nasal Turbinates
  • Abscess
  • Abscess Incision and Drainage
  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Acoustic Neuroma
  • Acute Laryngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • Adenoidectomy
  • All Headaches (incl. Migraine)
  • Allergic Reaction
  • Allergic Rhinitis
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Balloon Sinuplasty
  • Bone Cancer
  • Broken Nose
  • Caldwell-Luc Procedure
  • Cancer
  • Cervical Lymph Node Dissection
  • Chronic Adenoid Infection
  • Chronic Laryngitis
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Conductive Hearing Loss
  • Continuous Positive Airway Pressure (CPAP)
  • Cough
  • Craniectomy, Craniotomy, Surgery of Skull Base, Neuroendoscopy
  • Dacryocystorhinostomy
  • Deviated Septum
  • Diagnostic Nasal and-or Sinus Endoscopy
  • Dizziness
  • Dysphagia
  • Ear Ache
  • Ear Disorders
  • Ear Surgery
  • Ear Tube Placement
  • Earwax Buildup
  • Endoscopic Sinus Surgery
  • Endoscopic Sinus Surgery With Navigational System
  • Enlarged Turbinates
  • ENT Surgery
  • Ethmoidectomy (Sinus Surgery)
  • Eustachian Tube Dysfunction
  • Excision of Neck Mass
  • Excision or Destruction of Palate or Uvula Lesion
  • Excision or Destruction of Tongue Lesion
  • Facial Fracture
  • Fiberoptic Laryngoscopy
  • Gastroesophageal Reflux Disease (GERD)
  • Head and Neck Cancer
  • Head and Neck Surgery
  • Head or Neck Lump or Swelling
  • Headache
  • Hoarse Voice (Dysphonia)
  • Intranasal or Sinus Procedure
  • Laryngitis
  • Laryngoscopy and Laryngotomy
  • Larynx Conditions
  • Loss of Smell and-or Taste
  • Malignant Bone Cancer of the Skull, Face, and Jaw
  • Meningiomas
  • Myringotomy
  • Nasal Packing for Epitaxis
  • Nasal Septum Surgery (Septoplasty)
  • Nosebleed
  • Oral Surgical Procedures
  • Orbital Decompression and Orbitotomy
  • Osteosarcoma
  • Otitis Media
  • Outer Ear Infection
  • Perforated Eardrum
  • Peritonsillar Abscess
  • Pharyngitis
  • Posterior Nasal Pack
  • Postnasal Drip
  • Salivary Gland Stones and Inflammation
  • Sinus Surgery
  • Sinusitis
  • Skull Base Surgery
  • Sleep Apnea
  • Sore Throat
  • Sphenoidectomy (Sinus Surgery)
  • Sphenoidotomy (Sinus Surgery)
  • Tear Duct Surgery
  • Thyroid Surgery
  • Tinnitus
  • TMJ
  • Tonsillectomy
  • Tonsillitis
  • Tracheal Surgery
  • Tracheostomy
  • Transphenoidal Surgery
  • Trigeminal Neuralgia
  • Uvulectomy
  • Uvulopalatopharyngoplasty (UPPP)
  • Vertigo
  • Vestibule and Floor of Mouth, Excision or Destruction
  • Vocal Cord Nodule
  • Vocal Cord Polyp
  • Wheezing
  • Wound Repair

About Me

I find every patient very interesting.  Their medical story is unique, and will be thoughtfully, individually, and thoroughly evaluated.  Ear, nose and throat conditions are managed both medically and surgically if needed.&nb...

Specialties

  • Otolaryngology-Head and Neck Surgery
  • Ear, Nose, and Throat
  • Otolaryngic Allergy
  • Rhinology

Board Certifications

  • Otolaryngology-Head and Neck Surgery

Education

2000
Med College Of Wisc Affil Hospital
Residency Hospital
1996
Medical College of Wisconsin and Affiliated Hospitals
Internship Hospital
1995
Medical College of Wisconsin
Medical School
1986
Eastern Washington University
Undergraduate School
2000
1996
1995
1986

Awards

Dr. Cruz's Reviews

Likelihood to recommend Dr. Cruz

4.2

Based on 42 reviews

5 Stars
78.57142857142857%
(33)
4 Stars
2.380952380952381%
(1)
3 Stars
0%
(0)
2 Stars
2.380952380952381%
(1)
1 Star
16.666666666666668%
(7)

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Average Reported Wait Time
  • 10 – 15 minutes
Dr. Cruz's Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
What People Say About Dr. Michael Cruz, MD
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Excellent Dr, already had 2 procedures with him a Turbinate Reduction and the most recent one the Clarifix procedure. Great explanation of the process and support all the way. The Clarifix procedure has help me a lot at nights.
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Was refreshing to meet a dr with an Approachable and kind personality that took the time and interest in my particular problem and symptoms. I did not feel rushed and felt he thoroughly answered All my questions and concerns. I will definitely recommend Dr. Cruise.
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Very knowledgeable, explained at my level, good advice.
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What a great experience I had with Dr. Cruz. He and his staff are wonderful to work with. He has a awesome bedside manner and I breezed right through my procedure.
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ive had doctor cruz do surgery on my nose and he explained every thing the surgery went well and i trust him and now that im in the need of a ear nose throat doctor again hes the first person i requested
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I met with Dr. Cruz after a referral from my primary care physician in regards to frequent sinus infections. Dr. Cruz was able to review an MRI and explain how a deviated septum was causing a lot of sinus blockage; a few weeks later I was in for a septoplasty surgery. The surgery went wonderfully, and the worst pain only stuck around for a few days with little bleeding. Within two weeks I was feeling back to normal, and the difference is night and day! 10/10 service and professionalism.
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Dr. Cruz is Awesome! He is an excellent doctor. Dr. Cruz helped perform my surgery, and afterwards he did weekly checkups on me; to make sure I was healing correctly. And to make sure I had no infections. He was always making sure I felt good and that I didn't have any new symptoms. Also he didn't want to take any chances; so if something looked a little off he made sure he took care of it right away.
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I was plagued by a sinus infection 4 over 5 years. Dr. Cruz Did a great job with my surgery and my follow-up. I am finally breathing well and my infection is totally gone. I would highly recommend him. Also he was very attentive in our appointments and I always felt like he had time for me
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Dr Cruz is my favorite doctor. He has helped me heal and recover form several serious sinus conditions over the past 14 years, including surgery. I trust his advice and recommendations completely. I feel very comfortable and confident in his office and care. I have recommended him to many of my coworkers and friends and they are also pleased with Dr Cruz. He is the best in Spokane in his field of practice!
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I had struggled for years with sinus problems. Dr. Cruz did a fabulous job taking care of my issues and getting to the bottom of why I had the issues in the first place. The surgery was smooth and my recovery was fast. I would and have recommended Dr. Cruz to friends and family.
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I liked Dr. Cruz's approach to treating me in the most least invasive way possible. He really listened to my concerns, and I felt like we worked well together.
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I found Dr Cruz to be very empathetic. He is calm and reassuring, and always made time to answer my questions before my surgery and during the several follow-up visits it entailed. The office staff was friendly and professional.
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After dealing with chronic sinusitis since 1992 and finally having a bacterial infection that was resistant to antibiotics I was referred to Dr Cruz by Dr McVey for possible surgery and/or IV antibiotics. Dr Cruz was very knowledgeable and straight forward explaining the surgery to fix the ongoing problem. Dr Cruz and his staff were very patient with me and answered all my questions. The surgery/recovery was painless and I feel relief already. I would highly recommend Dr. Cruz!
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I have always had a great experience with Dr. Cruz From getting allergy testing and starting the procedure to get shots started to finding out I needed sinus surgery and getting that taken care of. Dr. Cruz is knowledgeable, and very good at his profession, kind and patient. Its great to feel that your in great hands and that he's committed to resolving issues. I highly recommend Dr. Cruz
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Thorough and caring. Excellent follow-through. Very pleasant to deal with.
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I had put off having my deviated septum fixed for over 10 years but Dr. Cruz gave me the information I needed to feel comfortable and go ahead with the procedure. There was a delay with the cat-scan results from Inland Imaging but they were still able to get me in quick. Now 4 weeks post op I am breathing better than I have for most of my adult life! I am very glad I had this procedure done and can't thank Dr. Cruz enough for being professional and respective for my needs and concerns.
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Dr Cruz is pretty fantastic. When I was brought in for my sinus polyps, I wasn't sure what to think. The whole situation was initially overwhelming for me. But when I had my first appointment with Dr. Cruz, All of the scary overwhelming feelings were put to rest. I was told about the surgery I would need to remove my polyps and honestly, I was completely ready for it. Because of Dr Cruz, I finally understood what was going on, and had my surgery so I can finally breathe again. It's amazing.
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Dr. Cruz is extremely competent, caring, and compassionate. He does an excellent job explaining things in a way "the common person" can understand, specifically as it relates to the procedure he plans to perform and recovery instructions. My experience throughout my septoplasty to repair a deviated septum was very positive. Dr. Cruz is a master of his craft and I would highly recommend him to anyone. My only regret was not visiting him earlier. It is great being able to breathe again!
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great bedside manner. very friendly. thorough explanation ahead of the surgery.
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Dr. Cruz was very caring, knowledgable and thorough in his treatment with me from start to finish. He cares how patients are treated in all aspects of care.
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