Dr. Michael Castro, MD
Arrowhead Internal Medidcine, PC
18275 N 59th Ave Glendale, AZ 85308Telehealth services available
Dr. Castro's Reviews
Likelihood to recommend Dr. Castro
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What went well
- Appointment wasn't rushed (14)
- Explained conditions well (14)
- Trusted the provider's decisions (14)
What could be improved
- Didn't listen or answer questions (4)
- Difficult to schedule appointment (4)
- Office environment (4)
Reply Flag
I made a telephone visit. Receptionist called me a liar that I did not make appointment with the nurse practitioner Serna. My husband was right next to me and when they call to set up call actually said I didn't know what I was doing or saying. Very rude office if you can get thru office you are good. I have never ever seen Dr Castro in person or in the office. But how she is still working there is a miracle.
What went well
- Appointment wasn't rushed
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
Debra Freund – Nov 05, 2020
Reply Flag
Excellent! I switched primary care providers to my husband's doctor. What a difference. Dr. Castro is caring, patient, thorough and very intelligent. His bedside manner is bar none. I have had foot pain for years and he took me off my cholesterol medication and the foot pain is gone. He gave me a new cholesterol medicine and what an improvement. I am so happy with my new doctor. Thank you Dr. Castro.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Amy B. – Sep 21, 2020
Reply Flag
Very good in laying out the "whole picture" of the illness/disease and his plan of treatment.
What went well
No results
What could be improved
No results
Dec 29, 2018
Reply Flag
MY HUSBAND AND I HAVE BEEN PATIENTS OF DR. CASTRO SINCE 2005. I HAVE NEVER HAD A MORE DEDICATED AND KIND PERSON. HE GOES TO THE ENDS OF THE EARTH TO HELP HIS PATIENTS. ALWAYS AVAILABLE. YOU WILL NEVER BE SORRY YOU PICKED DR MICHAEL CASTRO FOR YOUR PRIMARY CARE.
WE HAD TO RELOCATE TO WISCONSIN AND WE BOTH MISS HIM AND STAFF GREATLY.
What went well
No results
What could be improved
No results
MAGGIE M in TOMAHAWK WI – Jan 03, 2017
Reply Flag
Dr. Castro is extremely well educated and a seasoned physician who cares deeply about his patients
What went well
No results
What could be improved
No results
grateful patient in Phoenix, AZ – Dec 02, 2016
Reply Flag
Very kind, caring, knowledgeable, comprehensive and a good listener. I am a bit plus-minus about the students in the room, my wife a bit more so.
What went well
No results
What could be improved
No results
jordan g. in peoria, AZ – Sep 07, 2016
Reply Flag
This is the 3rd time I have seen Dr. Castro, I sat in the waiting room for an hour and a half before being taken back and the time before I waited 2 hours. My appointment was at 9:30 in the morning so how could he get so far behind that early in the day! We got into arguments both times...he wanted to see me since it had been 8 months since my last appt and I needed a prescription refill. He said he wanted to star seeing me every 2 months to monitor me. I've never had to be monitored on this med
What went well
No results
What could be improved
No results
Concerned Client in Peoria, Az – Jan 26, 2016