Dr. Michael Biavati, MD
ENT Care for Kids
8325 Walnut Hill Ln Ste 100 Dallas, TX 75231Accepting new patients
Telehealth services available
Dr. Biavati's Reviews
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What went well
- Listened & answered questions (10)
- Explained conditions well (9)
- Staff friendliness (9)
What could be improved
- Appointment was rushed (4)
- Didn't trust the provider's decisions (4)
- Staff wasn't friendly (4)
Reply Flag
Will NOT be going back to this doc. We came in with our 3 week old infant for a lounge tie. We had an appointment at 10:30. We arrived at 10:20. By 11:15 we still hadn't been seen. Was told our appointment was actually 11. I told them it was 10:30 and the front desk lady was beyond rude. NO apologies. Since we have a newborn we shouldn't have to wait in a dirty waiting room where she could catch something! When we finally got back to see the doc he was kind but prescribed flonase and a reflux drug. I was a bit concerned with giving my baby meds that soon so I contacted our pediatrician and they told us not to take that! When we went to check out they were rude about rescheduling and accused me of not getting the first appointment right. Very nice doc, but concerned with over prescribing meds for a newborn on top of extremely rude stuff. I hope he reads this. His staff is costing him business! Will not be back and wouldn't recommend!
What went well
- Listened & answered questions
What could be improved
- Difficult to schedule appointment
- Office environment
- Appointment was rushed
- Didn't explain conditions well
- Didn't trust the provider's decisions
Eva – Aug 07, 2019
Reply Flag
Dr Biavati is always a pleasure to work with. He is very kind and patient with my kids and takes the time to answer their questions and relate to them on a personal level. I feel he really listens to me as a parent and takes the time to adddress all of our questions and concerns. He is knowledgeable and personable. His office is well organized and his staff is equally friendly and helpful. We highly recommend Dr. Biavati.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mar 15, 2018
Reply Flag
He has done surgery on two of my boys. When I was worried we were rushing to surgery Dr. Biavati was open to ordering a sleep study, which showed that my son did indeed have obstructive sleep apnea with episodes every ten minutes. After fully healing from surgery he finally slept through the night for the first time in his life.
The second required tubes and adenoid removal. After treatment his recurrent ear infections went away.
What went well
No results
What could be improved
No results
Brittney Clay in Addison, TX – May 20, 2017
Reply Flag
Went to Dr. Biavati for a consultation for my sons chronic cough and sinus infections. While I liked his demeanor and personality, he made an assessment on my son in 10 sec. and quickly had us out the door to schedule a T&A procedure. Strange that he didn't have the time or courtesy to talk to us more about the procedure. When the procedure was 1 week out, I called the office to get more information on pain management and such and staff was very argumentative. Incredibly unprofessional.
What went well
No results
What could be improved
No results
Dallas, TX – Nov 26, 2016