Dr. Mercedes Gonzalez, MD
Dermatology • Female • Age 43
Accepting new patients
Telehealth services available
Miami
1400 Nw 12th Ave Ste 4 Miami, FL 33136Dr. Mercedes Gonzalez, MD is a Dermatologist in Miami, FL. Dr. Gonzalez has more experience with Cosmetic Dermatology and Dermatologic Care than other specialists in her area. She is affiliated with New York-Presbyterian Lower Manhattan Hospital. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Gonzalez to book an appointment.
Compare with other Dermatologists
Compare Dr. Gonzalez with our nearby Dermatologists at Baptist Health South Florida.
Make an appointment at Baptist Health South Florida today at (786) 438-1646.
These providers are on the medical staff of Baptist Health South Florida.
Dr. Gonzalez's Reviews
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Dr. Gonzalez is amazing. Personable and knowledgeable. All 3 of my kids see her and we absolutely love her! Highly recommend, can’t say enough good things about her and her friendly staff!
What went well
- Appointment scheduling
- Staff friendliness
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
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Juniet Reutlinger – Jun 24, 2020
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I had the worst experience trying to make an emergency appointment. I called at 4:45 and asked if I could see the assistant because my daughter had a really bad rash and we had just returned from Anguilla. The receptionist checked with the office manager and was told that she couldn’t see us even though we are an established patient and it was an emergency and we live five minutes away from their office. She said she couldn’t ask the doctor’s assistant to stay 30 minutes past 5 pm. Completely unacceptable!
What went well
No results
What could be improved
No results
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5May 30, 2019
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Dr Gonzalez took amazing care of my 3 year old daughter. She is amazing with kids! The entire experience was great and she is very professional and caring. As a physician and a parent, I highly recommend Dr Gonzalez.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
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Mar 28, 2018
Hi, thank you so much for the positive review! We...Read More
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I had to wait 1.30 h with my baby crying on my knees. They are taking 2-3 appointments at the same time and don’t care about the patients waiting. No respect at all.
What went well
No results
What could be improved
No results
Was this helpful?1
1Mar 01, 2018
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I always had to wait more than 1 hour to be seen by the doctor. They give you appointments but they are never on time. The practice is not organized.
What went well
No results
What could be improved
No results
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Estela in Miami, Florida – Mar 01, 2018
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The office staff is very nice and welcoming and the office itself is bright and comfortable. I've never had to wait very long. Dr. Gonzalez spends time with you, not rushing to get to the next patient, and is meticulous in her exams. I recommend her to everyone looking for a dermatologist.
What went well
No results
What could be improved
No results
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Miami, FL – Jun 20, 2017
Reply Flag
I would not recommend this dr Mercedes Gonzales . Very unprofessional and not personable. My daughter had a hemangioma and she was an alarmist about it and made me feel horrible . Second visit dr Gonzalez seemed completely uninterested did not even measure the hemangioma and was rude and unprofessional. Will not return
What went well
No results
What could be improved
No results
Was this helpful?21
21Atlanta, GA – Apr 13, 2017
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I had initially gone to Dr Gonzalez for my daughter's eczema. She is very gentle and not intimidating to children. She is only a phone call away. in desperate flare ups, she has walked me thru steps to bring relief to my daughter, even when we changed dermatologist and it had been 2 yrs since we'd seen her,she was ready to give us her valued expert advise over the phone. Thank you Dr Gonzalez!!!
What went well
No results
What could be improved
No results
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1Divya in Toronto, Ontario – Aug 20, 2016
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DR. Gonzales was thorough, compassionate, excellent teaching. My daughter felt respected
What went well
No results
What could be improved
No results
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Michelle in Miami – Jun 20, 2016
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Very professional, kind and considerate, really listens, and provides options and choices. Her staff is excellent too!
What went well
No results
What could be improved
No results
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1Frank Blanco in Miami, FL – Jun 17, 2016
Reply Flag
My son was seen by Dr. Gonzalez for eczema. We've been to many dermatologist in the past that did not resolve his rash. Dr. Gonzalez properly diagnosed and treated him to where his skin today is eczema free. The staff is very accommodating and I like the fact that she sees parents as well!
What went well
No results
What could be improved
No results
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3Raul R in Miami, FL – May 14, 2016
Reply Flag
Our family had a wonderful experience at Dr. Gonzalez's office! She was very knowledgeable and personable. She took her time and answered all our questions without feeling rushed. She is probably the only Dermatologist in Miami where you will see the Doctor not a PA or Nurse, your wait is reasonable and the staff is friendly! I highly recommend her!!
What went well
No results
What could be improved
No results
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2Anna M in Coral Gables, FL – May 14, 2016
Reply Flag
Dr. Gonzalez and her staff were all very welcoming. I had a concern with a mole and Dr. Gonzalez decided to check over all of my skin to make sure there were no other locations of concern. She took a biopsy of my lesion and sent it off to pathology. I was notified with the results within a week and she explained the results thoroughly. I never felt rushed or as if my concerns were not important. Her staff was also very knowledgeable. I would recommend Dr. Gonzalez to anyone with skin problems.
What went well
No results
What could be improved
No results
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Alex K in Miami, FL – May 06, 2016
Reply Flag
After identifying the infection on my child's skin on the first visit by swab test, this doctor prescribed inappropriate treatment which prolonged the infection unnecessarily. On the follow up visit this doctor misidentified this infection as something else and prescribed a $1,200 cream that ended up irritating the skin and making it worse for my child. I eventually did a blood test (another doctor ordered it) which answered all the questions- she should have ordered the test to begin with.
What went well
No results
What could be improved
No results
Was this helpful?21
21Svetlana Romanov in Miami, FL – Jan 31, 2016
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