Dr. Mercedes Gonzalez, MD

DermatologyFemaleAge 44

Dermatology

Dr. Mercedes Gonzalez, MD is a Dermatologist in Coral Gables, FL. She is affiliated with NewYork-Presbyterian Lower Manhattan Hospital. Her office accepts new patients.

Dr. Mercedes Gonzalez, MD

Pediatric Center Of Excellence

4425 Ponce De Leon Blvd Ste 115 Coral Gables, FL 33146
Accepting new patients

Accepting new patients

Compare with other Dermatologists

Compare Dr. Gonzalez with our nearby Dermatologists at Baptist Health.

Make an appointment at Baptist Health today at (786) 401-4678.

These providers are on the medical staff of Baptist Health.

Dr. Gonzalez's Reviews

Likelihood to recommend Dr. Gonzalez

3.7

Based on 21 ratings

5 Stars
66.66666666666667%
(14)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
33.333333333333336%
(7)
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Dr. Gonzalez
What went well
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RecentHighestLowestMost Helpful
Reply
Dr Gonzalez
Dr Gonzalez and her staff were great so helpful and knowledgeable. From the phone to the office my experience couldn’t be better! I would recommend Dr Gonzalez she is the best!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nicki DePalo – Jun 09, 2022
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Horrible doctor who doesn’t care
My niece who had severe acne made the horrible mistake of going to the doctor. She couldn’t not care less about the kids and simply is there to bill as much as possible to the parents/insurance company. She relies upon a nurse who has no idea what she is doing and my niece ended up with a horrible fungal infection because they kept throwing antibiotics at her as she got worse and worse. The fungal infection became worse than the acne They have absolutely no clue how to treat acne. Stay away!!!
What went well
No results
What could be improved
  • Staff wasn't friendly
1 person found this helpful
Helpful
Adam – Mar 08, 2022
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Reply
Took her time and listened to our concerns
Helpful
Dec 23, 2021
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Dr. Gonzalez is a complete disgrace to the medicol profession. My family member relied upon her for treatment for her acne and not only does she send all her cases to an untrained nurse (Monica Mato) but generates visit after visit with no care for the children. She does not care anything but to generate more money and refuses to even address the child’s needs. I urge anyone to stay away from this horrible doctor who is selfish’ uncaring and thinks it is ok to send all her patients to Monica who has no idea how to treat serious acne patients .
What went well
  • Explained conditions well
What could be improved
  • Didn't listen or answer questions
3 people found this helpful
Helpful
dcharatz – Dec 14, 2021
The Patient Experience team is always available...Read More
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Reply
Dr Mercedes Gonzalez is great! Always great results, She’s very knowledgeable and nice
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Maria – Nov 27, 2020
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Reply
Dr. Gonzalez is amazing. Personable and knowledgeable. All 3 of my kids see her and we absolutely love her! Highly recommend, can’t say enough good things about her and her friendly staff!
What went well
  • Appointment scheduling
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Juniet Reutlinger – Jun 24, 2020
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I had the worst experience trying to make an emergency appointment. I called at 4:45 and asked if I could see the assistant because my daughter had a really bad rash and we had just returned from Anguilla. The receptionist checked with the office manager and was told that she couldn’t see us even though we are an established patient and it was an emergency and we live five minutes away from their office. She said she couldn’t ask the doctor’s assistant to stay 30 minutes past 5 pm. Completely unacceptable!
1 person found this helpful
Helpful
May 30, 2019
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Reply
Dr Gonzalez took amazing care of my 3 year old daughter. She is amazing with kids! The entire experience was great and she is very professional and caring. As a physician and a parent, I highly recommend Dr Gonzalez.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 28, 2018
Hi, thank you so much for the positive review! We...Read More
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I had to wait 1.30 h with my baby crying on my knees. They are taking 2-3 appointments at the same time and don’t care about the patients waiting. No respect at all.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
2 people found this helpful
Helpful
Mar 01, 2018
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I always had to wait more than 1 hour to be seen by the doctor. They give you appointments but they are never on time. The practice is not organized.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
1 person found this helpful
Helpful
Estela in Miami, Florida – Mar 01, 2018
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Reply
The office staff is very nice and welcoming and the office itself is bright and comfortable. I've never had to wait very long. Dr. Gonzalez spends time with you, not rushing to get to the next patient, and is meticulous in her exams. I recommend her to everyone looking for a dermatologist.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Miami, FL – Jun 20, 2017
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Reply
I would not recommend this dr Mercedes Gonzales . Very unprofessional and not personable. My daughter had a hemangioma and she was an alarmist about it and made me feel horrible . Second visit dr Gonzalez seemed completely uninterested did not even measure the hemangioma and was rude and unprofessional. Will not return
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Atlanta, GA – Apr 13, 2017
We are always grateful to receive feedback. We...Read More
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I had initially gone to Dr Gonzalez for my daughter's eczema. She is very gentle and not intimidating to children. She is only a phone call away. in desperate flare ups, she has walked me thru steps to bring relief to my daughter, even when we changed dermatologist and it had been 2 yrs since we'd seen her,she was ready to give us her valued expert advise over the phone. Thank you Dr Gonzalez!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Divya in Toronto, Ontario – Aug 20, 2016
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Reply
DR. Gonzales was thorough, compassionate, excellent teaching. My daughter felt respected
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michelle in Miami – Jun 20, 2016
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Reply
Very professional, kind and considerate, really listens, and provides options and choices. Her staff is excellent too!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Frank Blanco in Miami, FL – Jun 17, 2016
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Reply
My son was seen by Dr. Gonzalez for eczema. We've been to many dermatologist in the past that did not resolve his rash. Dr. Gonzalez properly diagnosed and treated him to where his skin today is eczema free. The staff is very accommodating and I like the fact that she sees parents as well!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Raul R in Miami, FL – May 14, 2016
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Reply
Our family had a wonderful experience at Dr. Gonzalez's office! She was very knowledgeable and personable. She took her time and answered all our questions without feeling rushed. She is probably the only Dermatologist in Miami where you will see the Doctor not a PA or Nurse, your wait is reasonable and the staff is friendly! I highly recommend her!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Anna M in Coral Gables, FL – May 14, 2016
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Reply
Dr. Gonzalez and her staff were all very welcoming. I had a concern with a mole and Dr. Gonzalez decided to check over all of my skin to make sure there were no other locations of concern. She took a biopsy of my lesion and sent it off to pathology. I was notified with the results within a week and she explained the results thoroughly. I never felt rushed or as if my concerns were not important. Her staff was also very knowledgeable. I would recommend Dr. Gonzalez to anyone with skin problems.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Alex K in Miami, FL – May 06, 2016
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Reply
After identifying the infection on my child's skin on the first visit by swab test, this doctor prescribed inappropriate treatment which prolonged the infection unnecessarily. On the follow up visit this doctor misidentified this infection as something else and prescribed a $1,200 cream that ended up irritating the skin and making it worse for my child. I eventually did a blood test (another doctor ordered it) which answered all the questions- she should have ordered the test to begin with.
What went well
  • Office environment
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Svetlana Romanov in Miami, FL – Jan 31, 2016
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About Me

Care Philosophy

Loving compassionate care for children.

Specialties

  • Dermatology
  • Pediatric Dermatology
  • Pediatrics

Board Certifications

  • Dermatology
  • Pediatric Dermatology

Education

2012
University of Miami / School of Medicine
Fellowship Hospital
2012
Morgan Stanley Children's Hospital
Residency Hospital
2012
New York University School of Medicine
Residency Hospital
2012
Pediatric Dermatology Fellow
2008
Hospital College Of Medicine
Internship Hospital
2007
Morgan Stanley Children's Hospital Of New York Presbyterian Columbia University
1999
Emory University
Undergraduate School
,

Languages

  • English
  • Spanish

Awards

Frequently Asked Questions

Is Dr. Mercedes Gonzalez, MD accepting new patients?

Dr. Mercedes Gonzalez, MD generally accepts new patients on Healthgrades. You can see Dr. Gonzalez's profile to make an appointment.

Does Dr. Mercedes Gonzalez, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Gonzalez accepts your insurance.

What are Dr. Mercedes Gonzalez, MD's top areas of care?

Dr. Gonzalez frequently treats Dry Skin, Atopic Dermatitis (Eczema), and Molluscum Contagiosum Infection. See all procedures and conditions Dr. Gonzalez treats.

Where is Dr. Mercedes Gonzalez, MD's office located?

Dr. Gonzalez's office is located at 4425 Ponce De Leon Blvd Ste 115, Coral Gables, FL 33146. Find other locations and directions on Healthgrades.

What languages does Dr. Mercedes Gonzalez, MD speak?

Dr. Gonzalez speaks Spanish and English. View profile to see all.

Does Dr. Mercedes Gonzalez, MD offer telehealth services?

Dr. Gonzalez has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Mercedes Gonzalez, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Florida
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Gonzalez's experience treating your condition or procedure

Dr. Gonzalez's Top Procedures and Conditions

Treatment Frequency
Dry Skin
very high
very high

Treatment Frequency

Dr. Gonzalez treats Dry Skin more than 100% of her peers

Dr. Gonzalez treats this condition more than 100% of her peers

Atopic Dermatitis (Eczema)
very high
very high

Treatment Frequency

Dr. Gonzalez treats Atopic Dermatitis (Eczema) more than 100% of her peers

Dr. Gonzalez treats this condition more than 100% of her peers

Molluscum Contagiosum Infection
very high
very high

Treatment Frequency

Dr. Gonzalez treats Molluscum Contagiosum Infection more than 100% of her peers

Dr. Gonzalez treats this condition more than 100% of her peers

Dr. Gonzalez's conditions and procedures:

  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Acanthosis Nigricans
  • Acne
  • Acne Surgery
  • Actinic Keratosis
  • Allergic Reaction
  • Allergies
  • Allergy Testing
  • Allergy Treatment
  • Asthma in Children
  • Athlete's Foot
  • Atopic Dermatitis (Eczema)
  • Autoimmune Diseases
  • Basal Cell Carcinoma
  • Benign Tumor
  • Birthmark
  • Boil
  • Burn Injuries
  • Cancer
  • Candidiasis of Skin and Nails
  • Cellulitis
  • Cold Sore
  • Contact Dermatitis
  • Dermatitis
  • Dermatitis Due to Drugs
  • Dermatomyositis
  • Destruction of Benign Skin Lesion
  • Destruction of Penile Lesion
  • Dry Skin
  • Eczema and Contact Dermatitis Due to Cosmetics
  • Eczema and Contact Dermatitis Due to Detergents
  • Eczema and Contact Dermatitis Due to Metals
  • Erythema Multiforme
  • Excessive Sweating
  • Excision of Benign Skin Lesion
  • Excision of Skin Cancer
  • Excision of Skin Lesion
  • Excision, Shaving, or Destruction of Skin and Subcutaneous Tissue (incl. Mohs Micrographic Surgery), Tissue Transfer
  • Folliculitis
  • Foot Conditions
  • Fungal Infections
  • Fungal Nail Infection
  • Genital Warts
  • Granuloma of Skin
  • Hair Loss
  • Henoch–Schönlein Purpura (HSP)
  • Herpes Simplex Infection
  • Hidradenitis
  • Hives
  • Impetigo
  • Incision and Removal of Foreign Object
  • Intertrigo
  • Itchy Skin
  • Keloid Scar
  • Leg and Foot Ulcers
  • Lice
  • Lichen Planus
  • Lipomas
  • Lymphangioma
  • Melanoma
  • Melanoma Screening
  • Mole Evaluation
  • Moles (Benign Skin Lesions)
  • Molluscum Contagiosum Infection
  • Nail and Nail Bed Infection
  • Non-Cosmetic Chemodenervation
  • Parapsoriasis
  • Pediatric Diseases
  • Pemphigus
  • Pilonidal Cyst
  • Pityriasis Rosea
  • Plantar Wart
  • Poison Ivy, Poison Oak, or Poison Sumac Poisoning
  • Port Wine Stain
  • Psoriasis
  • Psoriatic Arthritis
  • Pubic Lice (Crabs)
  • Purpura
  • Rash
  • Ringworm
  • Rosacea
  • Scabies
  • Seborrheic Dermatitis
  • Seborrheic Keratosis
  • Second-Degree Burns
  • Shaving of Skin Lesion
  • Shingles
  • Skin Cancer
  • Skin Cancer Removal
  • Skin Discoloration
  • Skin Infections
  • Skin Tag Removal
  • Skin Ulcer
  • Spider Veins
  • Squamous Cell Carcinoma
  • Sunburn
  • Telogen Effluvium
  • Tinea Versicolor
  • Ulcer
  • Varicose Veins
  • Warts

Insurance Check

Search for your insurance provider

Dr. Gonzalez accepts

Accepted insurance can change. Please double-check when making an appointment.

(305) 667-3152

Dr. Gonzalez accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Ambetter
Superior Health Plan
Anthem
National (BlueCard) PPO
Anthem Blue Cross Blue Shield
HealthKeepers Plus POS
AvMed
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Florida
Blue Preferred Patient Care PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
LocalPlus
Open Access Plus
Commercial Insurance Company
CoreSource
Coventry Health Care
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Harvard Pilgrim Health Care
Harvard Pilgrim Health Care PPO
Humana
Choice Care PPO
Preferred PPO
Select HMO
MultiPlan
MultiPlan PPO
UnitedHealthCare
Navigate HMO
Neighborhood Health Partnership
United Healthcare HMO

Locations

Pediatric Center Of Excellence

Pediatric Kidney Center of South Florida LLC4425 Ponce De Leon Blvd Ste 115 Coral Gables, FL 33146
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