Dr. Matthew West, MD

Pain MedicineMaleAge 44

Dr. West
Accepting new patients
Telehealth services available

CHI Health

13616 California St Ste 100 Omaha, NE 68154

Make an Appointment

(402) 496-0404

Dr. Matthew West, MD is a Pain Medicine Specialist in Omaha, NE. He is affiliated with medical facilities such as CHI Health Creighton University Medical Center - Bergan Mercy and Chi Health Immanuel. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. West to book an appointment.

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Nebraska
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. West's experience treating your condition or procedure

Dr. West's Top Procedures and Conditions

Treatment Frequency
Low Back Pain
very high
very high

Treatment Frequency

Dr. West treats Low Back Pain more than 99% of his peers

Dr. West treats this condition more than 99% of his peers

Osteoarthritis of Spine
very high
very high

Treatment Frequency

Dr. West treats Osteoarthritis of Spine more than 99% of his peers

Dr. West treats this condition more than 99% of his peers

Radiculopathy (Not Due to Disc Displacement)
very high
very high

Treatment Frequency

Dr. West treats Radiculopathy (Not Due to Disc Displacement) more than 98% of his peers

Dr. West treats this condition more than 98% of his peers

Rating Includes other areas of care:

  • Brachial Neuritis
  • Neuritis
  • Neuritis With Brachial Predilection
  • Optic Neuritis
  • Peripheral Neuritis
  • Polyneuritis
  • Radiculitis
  • Ulnar Neuritis
  • Vestibular Neuritis
Hide other areas of care

Dr. West's conditions and procedures:

  • All Headaches (incl. Migraine)
  • Arthritis
  • Ataxia
  • Back Pain
  • Benign Chronic Pain Syndrome
  • Bursitis
  • Carpal Tunnel Syndrome
  • Cervical Spine Myelopathy
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Pelvic Pain
  • Complex Regional Pain Syndrome (CRPS)
  • Degenerative Disc Disease
  • EMG (Electromyography)
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Epidural Block, Facet Blocks
  • Fibromyalgia
  • Gait Abnormality
  • Headache
  • Herniated Disc
  • Intervertebral Disc Disease
  • Joint Drainage
  • Lateral and Medial Epicondylitis (Tennis and Golf Elbow)
  • Low Back Pain
  • Migraine
  • Myelopathy
  • Myofascial Trigger Point Injection
  • Neck Strain (incl. Whiplash Injury)
  • Nerve Block, Somatic
  • Nerve Block, Sympathetic
  • Nerve Destruction by Neurolytic Agent
  • Osteoarthritis of Hand or Wrist
  • Osteoarthritis of Hip
  • Osteoarthritis of Spine
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pathological Spine Fracture
  • Peripheral Nerve Block
  • Peripheral Nerve Disorders
  • Post-Laminectomy Syndrome
  • Radiculopathy (Not Due to Disc Displacement)
  • Reflex Sympathetic Dystrophy
  • Rheumatoid Arthritis
  • Sacrum Disorders
  • Sciatica (Not Due to Disc Displacement)
  • Scoliosis
  • Shoulder Impingement Syndrome
  • Spinal Nerve Block
  • Spinal Stenosis
  • Spine Deformities
  • Spine Fractures, Traumatic
  • Spondylitis
  • Spondylolisthesis
  • Spondylosis
  • Sprains and Strains (incl. Muscle Tear)
  • Steroid Injection
  • Tension Headache
  • Transcutaneous Electrical Nerve Stimulation (TENS)
  • Trigger Point Injection
  • Upper Back Pain

Insurance Check

Search for your insurance provider

Dr. West accepts

Accepted insurance can change. Please double-check when making an appointment.

(402) 496-0404

Dr. West accepts the following insurance:

Aetna
Choice Plus POS II
Anthem
National (BlueCard) PPO
Pathway X Ind PPO Direct Access CT
Assurant Health
Blue Cross Blue Shield
Blue Card PPO
Cigna
Cigna PPO
Open Access Plus
Commercial Insurance Company
CoreSource
Coventry Health Care
Coventry Health Care of Iowa
Coventry Health Care of Iowa PPO
Coventry Health Care of Nebraska
Coventry Health Care of Nebraska PPO
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Golden Rule
Humana
Choice Care PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO
Principal Life
UnitedHealthCare
Choice Plus POS
Options PPO
Wellmark Blue Cross and Blue Shield
Alliance Select
Wisconsin Physicians Service

Dr. West's Reviews

Likelihood to recommend Dr. West

5.0

Based on 42 ratings

5 Stars
97.61904761904762%
(41)
4 Stars
0%
(0)
3 Stars
2.380952380952381%
(1)
2 Stars
0%
(0)
1 Star
0%
(0)
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Leave a review

How likely are you to recommend
Dr. West
(Select your rating)
What went well
No reviews yet
What could be improved
No reviews yet
RecentHighestLowestMost Helpful
Great experience. Highly professional. Always asks how I’m tolerating the procedure and gives encouragement. Top notch care. Highly recommend.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cindy L Erb – Aug 26, 2021
Dr. West and his team are incredible! They take the time to listen, AMAZING bedside manner, and are genuinely interested in helping. You cannot go wrong with this team.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Heather Reed – Aug 26, 2021
I've been seeing Dr. West for a few years. He's knowledgeable. Puts me at ease everytime. Great bedside manner and his nurse are very helpful. The whole staff from check in throughout the whole visit are top notch. Highly recommended for staff and facility.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 09, 2021
Dr. West has a very calming style. I feel he explains what may be going on and then addresses the options. It can be hard to get into see him since he is booked out a few weeks ahead. Most of his support staff is very friendly but and thoughtful. Some seemed more rushed and less engaged in MY care.
What went well
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
John Randall – May 15, 2021
Dr. West performed an EMG on me and made a not so pleasant procedure not so bad. He explained everything he was going to do before he did it and then asked about my comfort level. As always NSC is a very professional facility.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cindy L Erb – Mar 27, 2021
My appointment was on time and everyone was very nice and helpful.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 26, 2021
I am extremely satisfied with Dr. West. He has eased my worries so much and I appreciate that immensely. I know he is doing everything he can to help my pain and explains what he is doing and answers my questions. I am so glad that I was directed to him for my injections!
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michelle Voboril – Feb 06, 2021
Dr. West and his staff were amazing, understanding, and very compassionate. I would recommend them to anyone. Thank you for your professionalism and compassion.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mindy Williamson – Dec 12, 2020
I saw Dr. West for an epidural injection, and he was very good at explaining what he was going to do and when, so I was prepared for each step. He checked with me throughout the procedure to make sure I was feeling OK. He helped so much and my pain was reduced by 60% the same day and is getting better. Great experience.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Julie Kane McNally – Dec 11, 2020
Excellent service.
Helpful
Claude Thompson – Oct 31, 2020
Dr. West is an excellent health care provider. Very knowledgeable and truly cares about the well being of his patients. Staff is great!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 20, 2020
On my recent appointment I was receiving two injections in my back/hip. Dr. West made me feel very comfortable, given the stressful situation. He explained everything he was doing and asked several times if I was doing okay. I would highly recommend him.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Denise B. – Aug 14, 2020
He is really good at what is does as a pain doctor
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Butch McCraw – Jul 09, 2020
Doctor Matthew West was helpful, concerned about my mom Anna Crump. He explained the procedure and will see her if she has more persistent pain in her hip. We were pleased that he injected her spine for sciatica.
Helpful
Jul 03, 2020
Dr. West and his staff were very kind and caring.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michele Meister – Jun 27, 2020
He was wonderful. Explain everything before he start. Let me know what he was doing. Very patient did not rush.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sheyla Westenburg – Jun 17, 2020
I am so thankful for Dr. West and is PA Katie. They listened to all my concerns and were very compassionate. They walked me through treatment plans and got me scheduled for my next steps towards getting my neck and shoulder back to being strong! I am so thankful for them and the staff here!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mickey – Jun 16, 2020
It was my 1st visit to the Pain Center. I was happy how fast things moved. Also very informative. Looking forward to my next visit.
Helpful
Jun 04, 2020
Please he took the time to listen to what I had to say.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
Helpful
Nov 15, 2019
He answered all of my questions prior to, during, and post procedure. Dr. West warned me that it would hurt and i didn’t feel a thing.??????
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rich – Oct 16, 2019

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About Me

Care Philosophy

Health care is changing, and CHI Health promises to change it for the better. In fact, we started embracing new ways to keep you well more than 10 years...Read more

Specialties

  • Pain Medicine

Board Certifications

  • Pain Medicine
  • Physical Medicine & Rehabilitation

Awards

Frequently Asked Questions

Does Dr. Matthew West, MD offer telehealth services?

Dr. West has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Matthew West, MD accepting new patients?

Dr. Matthew West, MD generally accepts new patients on Healthgrades. You can see Dr. West's profile to make an appointment.

Does Dr. Matthew West, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. West accepts your insurance.

What are Dr. Matthew West, MD's top areas of care?

Dr. West frequently treats Low Back Pain, Osteoarthritis of Spine, and Radiculopathy (Not Due to Disc Displacement). See all procedures and conditions Dr. West treats.

Where is Dr. Matthew West, MD's office located?

Dr. West's office is located at 13616 California St Ste 100, Omaha, NE 68154. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Matthew West, MD?

Find contact information here to make an appointment.

Locations

CHI Health

Nebraska Spine & Pain Center13616 California St Ste 100 Omaha, NE 68154
1
Alegent Creighton Clinic Physical Medicine Rehab7500 Mercy Rd # 4300 Omaha, NE 68124
2

Affiliated Hospitals

Dr. West is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

CHI Health Creighton University Medical Center - Bergan Mercy

Omaha, NE

63% Patient Experience Rating, 6% lower than the national average

6 Awards Received

Award Highlight: America's 250 Best Hospitals Award™ (2021)

Chi Health Immanuel

Omaha, NE

70% Patient Experience Rating, 1% higher than the national average

3 Awards Received

Chi Health Lakeside

Omaha, NE

73% Patient Experience Rating, 4% higher than the national average

6 Awards Received

Award Highlight: America's 250 Best Hospitals Award™ (2021)

Chi Health Mercy Corning

Corning, IA

92% Patient Experience Rating, 23% higher than the national average

Chi Health Mercy Council Bluffs

Council Bluffs, IA

72% Patient Experience Rating, 3% higher than the national average

Chi Health Midlands

Papillion, NE

78% Patient Experience Rating, 9% higher than the national average

1 Award Received

Award Highlight: Patient Safety Excellence Award™ (2020)

Nebraska Spine Hospital

Omaha, NE

82% Patient Experience Rating, 13% higher than the national average

2 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2020)