Dr. Matthew Kaplan, DO

Pain MedicineMaleAge 45

Dr. Kaplan
Accepting new patients
Telehealth services available

Preferred Spine and Pain

12319 N Mo Pac Expy Ste 350 Austin, TX 78758

Make an Appointment

(512) 255-7246

Dr. Matthew Kaplan, DO is a Pain Medicine Specialist in Austin, TX and has over 17 years of experience in the medical field. He graduated from Western U Hlt Sci Col Osteo Med Of The Pacific medical school in 2004. He is affiliated with medical facilities St. David's North Austin Medical Center and St. David's Round Rock Medical Center. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Kaplan to book an appointment.


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At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Check Dr. Kaplan's experience treating your condition or procedure

Dr. Kaplan's Top Procedures and Conditions

Treatment Frequency
Radiculopathy (Not Due to Disc Displacement)
very high
very high

Treatment Frequency

Dr. Kaplan treats Radiculopathy (Not Due to Disc Displacement) more than 96% of his peers

Dr. Kaplan treats this condition more than 96% of his peers

Rating Includes other areas of care:

  • Brachial Neuritis
  • Neuritis
  • Neuritis With Brachial Predilection
  • Optic Neuritis
  • Peripheral Neuritis
  • Polyneuritis
  • Radiculitis
  • Ulnar Neuritis
  • Vestibular Neuritis
Hide other areas of care
Benign Chronic Pain Syndrome
very high
very high

Treatment Frequency

Dr. Kaplan treats Benign Chronic Pain Syndrome more than 96% of his peers

Dr. Kaplan treats this condition more than 96% of his peers

Chronic Pain
very high
very high

Treatment Frequency

Dr. Kaplan treats Chronic Pain more than 95% of his peers

Dr. Kaplan treats this condition more than 95% of his peers

Dr. Kaplan's conditions and procedures:

  • Arthritis
  • Autoimmune Diseases
  • Autonomic Disorders
  • Back Pain
  • Benign Chronic Pain Syndrome
  • Bone Disorders
  • Brain Disorders
  • Cervical Epidural Steroid Injection
  • Cervical Facet Joint Injection
  • Cervical Medial Branch Block
  • Chronic Neck Pain
  • Chronic Pain
  • Chronic Pelvic Pain
  • Chronic Postoperative Pain
  • Complex Regional Pain Syndrome (CRPS)
  • Degenerative Disc Disease
  • Diabetic Polyneuropathy
  • Enthesopathy of Hip (incl. Trochanteric Bursitis)
  • Epidural Injection
  • Epidural Steroid Injections
  • Facet Joint Injection
  • Facet Joint Pain
  • Fibromyalgia
  • Fracture
  • Headache
  • Herniated Disc
  • Intervertebral Disc Disease
  • Knee Disorders
  • Low Back Pain
  • Lumbar Disc Degeneration
  • Lumbar Epidural Steroid Injection
  • Lumbar Facet Joint Injection
  • Lumbar Herniated Disc
  • Lumbar Medial Branch Radiofrequency Neurotomy
  • Lumbar Radiculopathy
  • Migraine
  • Myelopathy
  • Neck Pain
  • Nerve Blocks
  • Osteoarthritis of Hip
  • Osteoarthritis of Spine
  • Patellofemoral Pain Syndrome or Knee Pain
  • Pathological Spine Fracture
  • Phantom Limb Pain
  • Post-Laminectomy Syndrome
  • Radiculopathy (Not Due to Disc Displacement)
  • Reflex Sympathetic Dystrophy
  • Sciatica (Not Due to Disc Displacement)
  • Scoliosis
  • Spinal Cord Stimulation
  • Spinal Stenosis
  • Spine Deformities
  • Spine Disorders
  • Spine Fractures, Traumatic
  • Spondylitis
  • Spondylolisthesis
  • Spondylosis
  • Stellate Ganglion Block
  • Trigger Point Injection
  • Upper Back Pain

Insurance Check

Search for your insurance provider

Dr. Kaplan accepts

Accepted insurance can change. Please double-check when making an appointment.

(512) 255-7246

Dr. Kaplan accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
American Enterprise Group
Anthem
National (BlueCard) PPO
Assurant Health
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Advantage HMO
Blue Choice
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
Commercial Insurance Company
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Preferred PPO
Medicaid
Medical Mutual of Ohio
Molina Healthcare
Molina
MultiPlan
PHCS Network PPO
UnitedHealthCare
United Healthcare

Dr. Kaplan's Reviews

Likelihood to recommend Dr. Kaplan

3.1

Based on 33 ratings

5 Stars
48.484848484848484%
(16)
4 Stars
3.0303030303030303%
(1)
3 Stars
0%
(0)
2 Stars
6.0606060606060606%
(2)
1 Star
42.42424242424242%
(14)
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How likely are you to recommend
Dr. Kaplan?
(Select your rating)
What went well
  • Appointment scheduling (24)
  • Office environment (22)
  • Staff friendliness (19)
What could be improved
  • Difficult to schedule appointment (6)
  • Staff wasn't friendly (6)
  • Long wait times (5)
RecentHighestLowestMost Helpful
Reply Flag
By far, the worst experience I have ever had with a doctor!! The first thing he did when he opened the door to see me is actually yelled at me for not having my mask on at the moment. He spent 3 minutes with me and showed absolutely no concern with what was going on with my foot. I would highly not recommend this “doctor” to anyone!
What went well
No results
What could be improved
No results
Helpful
Jun 03, 2020
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Reply Flag
Dr. Kaplan is very thorough and I'm very impressed with the time he gave me in clinic. He truly listened to my story and effectively put me on the best treatment plan for my pain. I am doing considerably better now and I owe it to Dr. Kaplan. Thank you for your amazing care for me.
What went well
No results
What could be improved
No results
Helpful
Laura Mach – May 01, 2020
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Reply Flag
I thought Dr. Kaplan and I had a good relationship, but after he installed a neural stimulator, he gave me incomplete instructions, as did the company rep, and then called me non compliant. There were no written instructions to refer to and he accused me of not responding to messages, but he clearly had two phone numbers for me. I feel betrayed bu someone that had my trust.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Dale W. Johnson – Oct 26, 2019
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Reply Flag
He is the worst Dr I have ever seen. I am having my stim removed due to him placing in a wrong spot. Kept telling me everything is fine, He will tell you one thing one week then do a complete 180 the very next week, exp. "had to lift the muscle" to "I never touched the muscle" in one week. This guy should not be allowed to procedures.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Jul 19, 2019
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Reply Flag
Going to see this doctor was a waste of time and money. Very disappointed with the lack of improvement or the mere lack of concern that after two months I hadn’t shown any improvement. Apparently he has no knowledge of how to treat fibromyalgia, if Savella doesn’t work, his so called mastic bullet”. He has zero answers. Doctors like this should be required to give a refund if copayments. Actually zero stars would be an adequate rating.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
May 16, 2019
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Reply Flag
I was able to get right in to see Dr. Kaplan, before the end of the visit I had a MRI scheduled. By the end of the week I was getting an injection to help my pain (which it DID!) and enjoying my vacation the next day.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Round Rock, TX – Jul 25, 2018
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Reply Flag
Dr. Kaplan is extremely professional, easy to talk to and has a warm personality. He identified my problem/s and took the proper steps to make sure I was pain free. His office is busy (which is a sign of a good doctor). However, he never appears rushed and always makes me feel as I am the only one there. He provides the absolute best care, and I believe, best advice and treatment during every visit. His supportive staff is friendly and efficient.
What went well
No results
What could be improved
No results
7 people found this helpful
Helpful
Ronnie Copland in Georgetown, TX – Mar 09, 2018
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Reply Flag
Rude and unprofessional
What went well
No results
What could be improved
No results
6 people found this helpful
Helpful
Austin, TX – Jun 13, 2017
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Reply Flag
My family and I have had great experiences with Dr. Kaplan. He has treated myself, my husband, and my daughter who had seen 6 Orthopedic Spine doctors from Austin to Dallas before getting relief by Dr. Kaplan. I would highly recommend him to anyone looking for a doctor who is patient, extremely knowledgeable, and willing to think out of the box.
What went well
No results
What could be improved
No results
7 people found this helpful
Helpful
CA in Round Rock, TX – Jun 03, 2017
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Reply Flag
My dear friend and I went to him via referral from a physician. Drove from out of town to office in Austin in hopes of helping with pain from severe arthritis. Dr. Was not only rude but had no compassion. He was not there to help. His words were unkind and uncaring. She left the office in tears midway through the appointment. He has no idea what she has been through. He had no interest. Find a different physician who hasn't forgotten what it means to help, care and above all.....listen.
What went well
No results
What could be improved
No results
24 people found this helpful
Helpful
Round Rock, TX – Aug 02, 2016
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Reply Flag
Worst pain ever while seeing Dr. Kaplan. He made me feel bad, like I was doing something wrong each time I asked for a dose increase of pain medicine. He started me off at a small amount, that didn't make me feel anywhere near comfortable with my pain. Also received costisone injections numerous times by Dr. Kaplan. He insisted that I did not need sedation or any medicine prior to getting these shots in my neck and back. Even one that was done at a surgical center. Felt worse not better.
What went well
No results
What could be improved
No results
20 people found this helpful
Helpful
Trying to live in pain is awful. in Austin, TX – Mar 03, 2016
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Reply
On a scale of 1-10, my back pain was at 15. I was referred to Dr. Kaplan via an ER visit. I called his office on Monday morning, that same day his staff scheduled an appt. for me at 11:00; Dr. Kaplan arranged for an MRI at 5:00; he called me at home at 9:30 p.m. to confirm his diagnosis and scheduled me for a steroid injection the next morning, Tuesday at 8:00. He has an excellent bedside manner and showed me tender compassion. He fixed me. I could not have been better served.
What went well
No results
What could be improved
No results
12 people found this helpful
Helpful
Queen E Myers in Pflugerville, TX – Dec 17, 2015
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About Me

Care Philosophy

Our goal at Preferred Spine and Pain is to use a combination of interventional, pharmaceutical and conservative therapies to achieve a reduced pain state....Read more

Specialties

  • Pain Medicine
  • Anesthesiology
  • Pain Medicine Anesthesiology

Board Certifications

Education

2009
Tufts
Fellowship Hospital
2008
Perelman School of Medicine University of Pennsylvania
Residency Hospital
2005
University of Nevada At Reno
Internship Hospital
2004
Western U Hlt Sci Col Osteo Med Of The Pacific
Medical School
2000
University of Nevada, Las Vegas
Undergraduate School

Awards

Frequently Asked Questions

Does Dr. Matthew Kaplan, DO offer telehealth services?

Dr. Kaplan has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Matthew Kaplan, DO accepting new patients?

Dr. Matthew Kaplan, DO generally accepts new patients on Healthgrades. You can see Dr. Kaplan's profile to make an appointment.

Does Dr. Matthew Kaplan, DO accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Kaplan accepts your insurance.

What are Dr. Matthew Kaplan, DO's top areas of care?

Dr. Kaplan frequently treats Radiculopathy (Not Due to Disc Displacement), Benign Chronic Pain Syndrome, and Chronic Pain. See all procedures and conditions Dr. Kaplan treats.

Where is Dr. Matthew Kaplan, DO's office located?

Dr. Kaplan's office is located at 12319 N Mo Pac Expy Ste 350, Austin, TX 78758. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Matthew Kaplan, DO?

Find contact information here to make an appointment.

Locations

Practice

Preferred Spine and Pain12319 N Mo Pac Expy Ste 350 Austin, TX 78758
1

Preferred Spine and Pain

Preferred Spine and Pain170 Deep Wood Dr Round Rock, TX 78681
2

Affiliated Hospitals

Check the quality of care at hospitals where Dr. Kaplan treats patients.

Learn more

St. David's North Austin Medical Center

Austin, TX

78% Patient experience rating, 9% higher than the national average

  • Patient Safety Excellence Award™ (2020, 2019)
  • Outstanding Patient Experience Award™ (2019, 2018)

St. David's Round Rock Medical Center

Round Rock, TX

75% Patient experience rating, 6% higher than the national average

  • Patient Safety Excellence Award™ (2019, 2018)