Dr. Mathew MacCumber, MD
Accepting new patients
Dr. Mathew MacCumber, MD is a Ophthalmology Specialist in Chicago, IL. Dr. MacCumber has more experience with Eye Conditions than other specialists in his area. He is affiliated with medical facilities Rush University Medical Center and Rush Oak Park Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. MacCumber to book an appointment.
Accepting new patients
Telehealth services available
Dr. Mathew MacCumber, MD
Ophthalmology
Illinois Retina AssociatesChicago, IL 60657
331 W Surf St Ste 900
Dr. MacCumber's Reviews
Likelihood to recommend Dr. MacCumber
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What went well
- Explained conditions well (90)
- Listened & answered questions (90)
- Staff friendliness (89)
What could be improved
- Long wait times (8)
- Staff wasn't friendly (3)
- Didn't explain conditions well (2)
Reply Flag
Dr. McCumber is the best, he comes very highly recommended by other professionals. He really knows his stuff. I’m glad I was referred to him for my eyes.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Ron S. – Jun 11, 2021
Reply Flag
This medical team really cares about you. Granted as medical professionals the are the best. I'm talking about the care they have for you as a human being.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Frank – Jun 11, 2021
Reply Flag
Dr. Maccumber took plenty of time to explain his findings and discuss a plan. Very thorough and friendly.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jun 02, 2021
Hearing that you had a positive experience is the...Read More
Reply Flag
Great! The wait was not long. The office was well organised and everything flowed well. Dr. MacCumber is efficient and explains everything. He is a great surgeon. He fixed my hole in my retina. I highly recommend him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Margaret Glavin – May 28, 2021
Margaret, hearing that you had a positive...Read More
Reply Flag
Dr. MacCumber and his team are all impressively knowledgeable, clear and helpful.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
May 21, 2021
We put patient experience and satisfaction as our...Read More
Reply Flag
I’ve known Dr. MacCumber for years and highly recommend his professional knowledge.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
May 21, 2021
Thank you for sharing your feedback! We aim to...Read More
Reply Flag
It was a great experience staff was very attentive to my needs great service
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sandra – May 07, 2021
Sandra, thank you for leaving us such a wonderful...Read More
Reply Flag
I’ve said everything I can right now. You people are amazing-all of you. I’m grateful to have found you esp. Dr. MacCumber and I have recommended the Dr. and now your office today. Once again thank You Kathie Stringer
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
May 06, 2021
We put patient experience and satisfaction as our...Read More
Reply Flag
Efficient, knowledgeable, communicative and smart. Great visit.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dennis D – Apr 30, 2021
We would like to thank you for your...Read More
Reply Flag
Dr. MacCumber is excellent. He’s been my retina doc for 10 years. He’s always taken care of me with compassion and great skill.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Apr 30, 2021
We appreciate you taking the time to give us...Read More
Reply Flag
He is a great Dr very knowledgeable and I been his patient over twenty years.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Apr 30, 2021
We appreciate you taking the time to give us...Read More
Reply Flag
Appointment began on time.
Check up for vision and pictures, done professionally
Preview with Dr. MacCumber's assistant..very professional, informative and exact
Visit with Dr. MacCumber....very satisfactory....because I have been losing natural tears in my left eye, he recommended that I see Dr. Cohen to check my lid which seems to be pushing my tears out, thus making my eye dry and lessening my vision. The scheduler made an appointment with Dr. Cohen for me for May 4k 2021 at 10:30. In addition, Dr. MacCumber recommended that I begin to us REFRESH GEL DROPS which I have begun to use.
What went well
No results
What could be improved
No results
Sr Jean Schmidt – Apr 26, 2021
Sr Jean, thank you for sharing your feedback! We...Read More
Reply Flag
My recent annual appointment with Dr. MacCumber went extremely well. He is efficient and explains any changes to the eyes that he discovers after a very thorough examination. Friendly and helpful office staff greet the patients. Dr MacCumber’s professional staff are great!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Explained conditions well
What could be improved
No results
Darlene McClendon – Apr 26, 2021
We'd like to thank you for your review! We try...Read More
Reply Flag
The office is very organized. Dr. MacCumber and his staff are very professional and explained to me my issues and recommended the follow up steps to take.
What went well
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
Apr 24, 2021
Thank you for your recent review. Our policy is...Read More
Reply Flag
I like that the office runs so smoothly. I am especially pleased with how they have handled everything during the pandemic.
The staff is competent, caring and thorough. Dr. MacCumber is great at explaining and answering questions.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Steven S – Apr 24, 2021
Thank you for your recent review, Steven. Our...Read More
Reply Flag
It was a routine check-up. No time wasted went smoothly.
What went well
- Staff friendliness
- Wait times
- Listened & answered questions
What could be improved
No results
Corazon C. Pizarro – Apr 21, 2021
We appreciate you taking the time to give us...Read More
Reply Flag
I found the doctor and staff friendly, efficient, and expert. Questions are well answered. No time is wasted, and the examination is complete, thorough, and medically rigorous. And, in this time during a pandemic, I felt totally safe in their office.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Stephen – Apr 14, 2021
We would like to thank you for your...Read More
Reply Flag
Excellent services from start to finish. Dr. MacCumber was very thorough, he reviewed the photo scans in detail, explained implications in understandable terms, was empathic, and I never felt rushed.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mary Lynn Everson – Apr 10, 2021
We'd like to thank you for your review! We try...Read More
Reply Flag
Everyone was very friendly, professional and took time to answer all of my questions. I left feeling that I am in good hands with Dr. MacCumber.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Phyllis Dougherty – Apr 09, 2021
Phyllis, thank you for leaving us such a...Read More
Reply Flag
I've been seeing this practice for almost 6 years now - They have saved my vision and my life !
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Julie M. – Apr 08, 2021
We put patient experience and satisfaction as our...Read More