Dr. Mary Pentel, MD

DermatologyFemaleAge 53

Dr. Mary Pentel, MD is a Dermatologist in Jacksonville, FL and has over 27 years of experience in the medical field. She graduated from Pennsylvania State University College Of Medicine medical school in 1994. She is accepting new patients. Be sure to call ahead with Dr. Pentel to book an appointment.

Dr. Pentel

Southside Dermatology & Laser Cosmetic Center

4727 Sunbeam Rd Jacksonville, FL 32257
Accepting new patients

Dr. Pentel's Reviews

Likelihood to recommend Dr. Pentel

3.5

Based on 72 ratings

5 Stars
58.333333333333336%
(42)
4 Stars
2.7777777777777777%
(2)
3 Stars
2.7777777777777777%
(2)
2 Stars
5.555555555555555%
(4)
1 Star
30.555555555555557%
(22)
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How likely are you to recommend
Dr. Pentel?
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What went well
  • Office environment (41)
  • Staff friendliness (41)
  • Appointment wasn't rushed (38)
What could be improved
  • Appointment was rushed (19)
  • Staff wasn't friendly (18)
  • Didn't trust the provider's decisions (17)
RecentHighestLowestMost Helpful
Reply
Had been going to Dr. Pentel's for almost a decade. High turnover of staff over the years. PA left me with a scar on my back from a simple mole removal that even with scar revision resembles a large gash as opposed to a simple scar. Can also see scar on my arm after staff left some stiches in my arm for months. They don't systematically contact you with biopsy results. Their policy is if you don't hear from them, don't worry about it. Last visit I had a spot biopsied and they never contacted me to let me know it was something that would immediately grow back. Even called to get actual biopsy result and staff couldn't be bothered with looking it up. Had to pay for another office visit to find out what it was and when asked why no one called me with the results, doctor blamed me for not making more of an effort to locate them myself. Avoid this place like the plague!
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Didn't explain conditions well
2 people found this helpful
Helpful
Feb 26, 2021
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I have going here for years. Debbie always does a great job.
What went well
No results
What could be improved
No results
Helpful
May 18, 2019
Thank you so much for your kind words. We...Read More
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MY HUSBAND HAS BEEN A PATIENT OF DR PENTEL FOR MANY YEARS. HE HAD A 10:30 APPOINTMENT TODAY. AT APPROXIMATELY 10:40, I ASKED WHY HEHAD NOT BEEN CALLED BACK. I WAS ADVISED THAT THE DOCTOR WAS RUNNING LATE. WHEN I ASKED HOW LONG IT WOULD BE I WAS TOLD THE 9:30 PATIENT HAD JUST LEFT. MY HUSBAND HAS JUST RECENTLY BEEN RELEASED FROM THE HOSPITAL AND IS ON OXYGEN. HIS TANK WAS NOT GOING TO LAST MUCH LONGER SO I ASKED IF HE COULD BE SEEN. THE RECEPTIONIST CHECKED WITH THE DOCTOR AND WAS TOLD HE COULD NOT BE PUT IN FRONT OF ANYONE. SHE DID OFFER TO MAKE A NEW APPOINTMENT FOR FIRST THING IN THE MORNING (DAY NOT SPECIFIED). I DO NOT UNDERSTAND HOW ANY PHYSICIAN COULD NOT ADDRESS A PATIENT DEPENDENT ON OXEGEN AND ABOUT TO RUN OUT. THIS IS TOTALLY UNACCEPTABLE. MY HUSBAND IS 84 YEARS OLD.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Apr 30, 2019
We believe there was a misunderstanding. If any...Read More
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Follow up after appointment is poor in regards to my prescription. Being a good doctor also requires good communication.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Apr 20, 2019
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very nice staff and very detail my first time and I was very impressed
What went well
No results
What could be improved
No results
Helpful
Apr 18, 2019
Thank you for your kind words. Hearing about your...Read More
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Always professional friendly service for the front desk, the techs and Dr. Debbie, always explains every procedure.
What went well
No results
What could be improved
No results
Helpful
Apr 12, 2019
Thank you for your 4-star feedback! We truly...Read More
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Nice, thorough and personal
What went well
No results
What could be improved
No results
Helpful
Apr 05, 2019
We are so happy you had a comfortable visit!...Read More
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I’ve been going to Dr. Pentel for over ten years. She discovered I had melanoma twice and removed it all. I now go annually to get my skin check and Dr. Pentel and her staff are always kind and professional. If you want a Dermatologist that knows what skin cancer looks like...she is your doctor. ??
What went well
No results
What could be improved
No results
Helpful
Mar 20, 2019
Thank you very much for your kind words. We are...Read More
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I have been going to Dr. Pentel for over 20 years and think that her and her staff are great. I highly recommend her. She is very professional and has performed many Mohs surgery on me.
What went well
No results
What could be improved
No results
Helpful
Mar 13, 2019
Thank you for the great feedback and rating! We...Read More
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I have been a patient of Dr.Pentel's both in dermatology and cosmetics for 7 years.My husband & I have ongoing skin cancer issues and are always impressed with the level of education,skill,expertise and courtesy shown to us during our various treatment methods.Dr. Pentel sets the bar quite high for the entire staff and it is a pleasure to interact with all.The dermatology front desk staff work together seamlessly as a team..they are proficient in customer service as well as insurance acumen.
What went well
No results
What could be improved
No results
Helpful
Mar 08, 2019
We are glad to hear that you are happy with your...Read More
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Always there when needed. Very accommodating and helpful.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rosalie Tarter in FL – Mar 07, 2019
We aim to deliver the best care possible to...Read More
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I recommend this office to everyone I know. Have been to several other derm offices in Jax and Dr Pentel and Debbie her ARNP are very informative and take a lot of time with their patients.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 06, 2019
We aim to deliver the best care possible to...Read More
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It was my first time here and I like how I was taken care of. My Practitioner Julia answer all my questions concerning my issue and treated me with the upmost care. I can’t thank her enough.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 22, 2019
We are happy to hear from you! Thank you for the...Read More
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Very well run office. Minimal wait times and the staff is well trained. Dr. Pentel stays up to date on new medical treatments and is always focused to stay on top of a patient's condition.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jacksonville – Feb 06, 2019
We aim to deliver the best care possible to our...Read More
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Staff is attentive and caring. Easy to schedule appointments. My eczema is under control now under their care. Provided very good written instructions on care after treatment.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jennifer G in Jacksonville , FL – Feb 05, 2019
We are glad we've been able to do such a good job...Read More
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I have been a patient for many years and initially the care was great! In the past few years this seems to be more of a day spa than a dermatologist office. The cosmetic procedures seem to be more the focus and I no longer see this doctor. Also had some issues with them filing and billing insurance incorrectly. This cost quite a but of money and happened on more than once occassion over a period of a few years until i actually realized it.
What went well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
2 people found this helpful
Helpful
Jacksonville, FL – Oct 17, 2018
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I have been going to Southside Dermatology for a very long time so I thought, after google reviews and a consult with a staff member, I would have a laser treatment to collapse a small area of spider veins in one of my legs. I was told it could be done with one treatment and two weeks after treatment I was told I probably need 1-2 more. Iinitial treatment caused the small veins to become more accentuated. One thing that is hard for me to tolerate is blatantly being mislead.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Apr 09, 2018
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I am not going to recommend this office for any procedures because I had an cool sculpting for $1900 and no results. I feel it should have been re-done for free not 30% I would have paid $3600.00. I am very very upset with this office . No call from anyone for months. Please don’t have this cool sculpturing.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Vanessa McDuffie in Jacksonville Florida – Feb 27, 2018
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No other healthcare provider I've found has been more kind, more thorough, more competent, or more compassionate than Dr. Pentel. Truly someone dedicated the doing a great job and it trickles down to her staff as well. What a great experience.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jeanine Ghioto in Jacksonville, FL – Sep 04, 2017
Thank you for sharing your feedback and your...Read More
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Lauren is absolutely fantastic and she just makes you feel so comfortable and at ease. Looking forward to my next appointment with this office.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jacksonville, FL – Aug 03, 2017
Thank you for sharing your feedback and your...Read More
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About Me

Care Philosophy

Our mission is to provide you with comprehensive skin care services in a welcoming, relaxing and nurturing environment. We offer advanced cosmetic services...Read more

Biography

Dr. Pentel is a part of several recognized dermatology and medical organizations. She is a member of the American Society for Dermatologic Surgery, the...Read more

Specialties

  • Dermatology
  • Cosmetic Dermatologic Surgery
  • Cosmetic Dermatology
  • Dermatologic Surgery

Education

Rhode Island Hospital Lifespan
Residency Hospital
1994
Pennsylvania State University College Of Medicine
Medical School

Frequently Asked Questions

What other Dermatologists practice nearby?

Click here to compare with other Dermatologists.

What are Dr. Mary Pentel, MD's top areas of care?

Dr. Pentel frequently treats Rash, Ringworm, and Fungal Nail Infection. See all procedures and conditions Dr. Pentel treats.

Where is Dr. Mary Pentel, MD's office located?

Dr. Pentel's office is located at 4727 Sunbeam Rd, Jacksonville, FL 32257. Find other locations and directions on Healthgrades.

Does Dr. Mary Pentel, MD offer telehealth services?

Dr. Pentel has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. Mary Pentel, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Florida
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Pentel's experience treating your condition or procedure

Dr. Pentel's Top Procedures and Conditions

Treatment Frequency
Rash
very high
very high

Treatment Frequency

Dr. Pentel treats Rash more than 100% of her peers

Dr. Pentel treats this condition more than 100% of her peers

Ringworm
very high
very high

Treatment Frequency

Dr. Pentel treats Ringworm more than 100% of her peers

Dr. Pentel treats this condition more than 100% of her peers

Fungal Nail Infection
very high
very high

Treatment Frequency

Dr. Pentel treats Fungal Nail Infection more than 96% of her peers

Dr. Pentel treats this condition more than 96% of her peers

Dr. Pentel's conditions and procedures:

  • Abscess or Fluid Incision and Drainage
  • Acne
  • Actinic Keratosis
  • Adjacent Tissue Transfer
  • Athlete's Foot
  • Atopic Dermatitis (Eczema)
  • Basal Cell Carcinoma
  • Benign Tumor
  • Birthmark
  • Cancer
  • Carcinoma in Situ of Skin
  • Cellulitis
  • Contact Dermatitis
  • Dermatitis
  • Destruction of Benign Skin Lesion
  • Destruction of Malignant Skin Lesion
  • Destruction of Penile Lesion
  • Dry Skin
  • Excessive Sweating
  • Excision of Benign Skin Lesion
  • Excision of Skin Cancer
  • Excision of Skin Lesion
  • Excision, Shaving, or Destruction of Skin and Subcutaneous Tissue (incl. Mohs Micrographic Surgery), Tissue Transfer
  • Folliculitis
  • Fungal Infections
  • Fungal Nail Infection
  • Genital Warts
  • Hair Loss
  • Hidradenitis
  • Hives
  • Intertrigo
  • Itchy Skin
  • Jock Itch
  • Keloid Scar
  • Lichen Planus
  • Lipomas
  • Melanoma
  • Melanoma Screening
  • Mohs Defect Reconstruction Surgery
  • Mohs Surgery
  • Mole Evaluation
  • Moles (Benign Skin Lesions)
  • Molluscum Contagiosum Infection
  • Psoriasis
  • Rash
  • Ringworm
  • Rosacea
  • Seborrheic Dermatitis
  • Seborrheic Keratosis
  • Shaving of Skin Lesion
  • Skin Cancer
  • Skin Discoloration
  • Skin Infections
  • Skin Tag Removal
  • Squamous Cell Carcinoma
  • Tinea Versicolor
  • Warts

Insurance Check

Search for your insurance provider

Dr. Pentel accepts

Accepted insurance can change. Please double-check when making an appointment.

(904) 880-0622

Dr. Pentel accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
AvMed
Benesys
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Florida
Blue Care HMO
Blue Select
BlueDental Choice
NetworkBlue
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
CHAMPVA
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
Open Access Plus
Commercial Insurance Company
Coventry Health Care
Coventry Health Care of Florida, Inc.
Employer Group PPO
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Harvard Pilgrim Health Care
Harvard Pilgrim Health Care PPO
HealthSmart
Humana
Choice Care PPO
Select HMO
Mail Handlers Benefit Plan (MHBP)
Medical Mutual of Ohio
Medico
MultiPlan
MultiPlan PPO
PHCS Network PPO
POMCO Group
Tufts Health Plan
Tufts Health Plans
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO
United Healthcare

Locations

Southside Dermatology & Laser Cosmetic Center

Southside Dermatology & Laser Cosmetic Center4727 Sunbeam Rd Jacksonville, FL 32257
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