Dr. Mary Mroz, MD
Family Care Associates, LLC
315 N Hillside St Ste C Wichita, KS 67214Accepting new patients
Dr. Mroz's Reviews
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What went well
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What could be improved
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Dr Mroz is a down home type of doctor. She listens to your medical concerns and together you figure out a strategy for getting the problem taken care of. She is one in a million. A doctor who really cares about her patients. I have recommended many people, family and friends , to her practice, she’s that good.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Theresa German in Wichita – Jun 15, 2018
I've found Dr. Mroz to be a good partner in health care. She is thoughtful and kind. She's cared for me and my granddaughter (who has significant emotional issues) in a very helpful way. She's had a lot of turnover in staff, but the current situation seems to be pretty good.
What went well
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Fayetteville, AR – Mar 20, 2017
I've been a patient of theirs for about 15 years, maybe a little more. They refused to see my daughter saying she was "inactive" just because she hadn't needed their services in about a year or so. I tried to make an appointment for myself and was told they couldn't see me for an entire month. The weekend before my appt the piece of glass stuck in my finger fell out. Monday I cancelled but was told I would still have to pay since i didn't leave a message over the weekend. Horrible!
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Tim in Wichita, KS – Nov 08, 2016
Dr. Mroz had been my family physician since 1989. She took care of my immediate family and delivered my last child in 1989. She took care of my mother until she died to 2007, .she was like part of our family.. My mother loved her so much and always told her she was praying for her. When my Mom died, I gave her a large crocheted doilie she had made because I wanted her to have something from my Mom. Later, Dr. Katie's husband had it framed and she hung it in her office. To be continued.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
- Long wait times
Nancy R. in Belle Plaine, KS – Sep 23, 2016
All things being equal, I believe Doctor Mroz is a very good, empathetic doctor. However, her present staff & personal situation is one that appears overwhelming to both. She now has no nurse working for her. Her desk,help is less a filter and more a barricade that stops proper communication. Last contact, I was told she would call me back. Instead, I was formally dismissed from her care. After 10+ years of her care, I'm ready to move on.
What went well
- Office environment
- Wait times
- Listened & answered questions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
Tim Bolen in Wichita, KS – Apr 30, 2016
I had made an appointment for my wife with this doctor several weeks in advance over the phone. They only had one date available, so i confirmed on that date. I had to take off work and drive my wife from Hutchinson to make the appointment. Apparently the staff that works there are complete airheads. They double booked the appointment and when I arrived I was denied service. Thanks for a waste of my time and money.
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Sean in Wichita, KS – Feb 17, 2016
Dr Mroz takes time to know her patients and treats known andn unknown problems. She is by far the most caring doctor I have ever known.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Lorraine A in Wichita, KS – Dec 31, 2015