Dr. Mary Mayo, MD
Neurology • Female
Accepting new patients
Telehealth services available
Dr. Mary Mayo, MD is a Neurology Specialist in Santa Monica, CA. Dr. Mayo has more experience with Neurodegenerative Disorders, Neuromuscular and Movement Disorders, and General Neurological Disorders than other specialists in her area. She is affiliated with medical facilities such as Ronald Reagan UCLA Medical Center and UCLA Medical Center, Santa Monica. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Mayo to book an appointment.
Accepting new patients
Dr. Mary Mayo, MD
Neurology
UCLA Neurology Santa MonicaSanta Monica, CA 90403
1801 Wilshire Blvd Ste 100
Dr. Mayo's Reviews
Likelihood to recommend Dr. Mayo
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What went well
- Appointment wasn't rushed (13)
- Explained conditions well (13)
- Listened & answered questions (13)
What could be improved
- Long wait times (13)
- Didn't explain conditions well (5)
- Didn't trust the provider's decisions (5)
Reply Flag
Personable doctor, spends time and listens. Terrible diagnostician and does not think outside of the box. Very disappointing when all of your symptoms get worse and Dr. Mayo just says, "I can't help you". Done. Very upsetting.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Didn't explain conditions well
- Didn't trust the provider's decisions
Was this helpful?
2
1
21Nov 10, 2019
Reply Flag
Dr. Mayo was very knowledgeable and extremely thorough. She was very kind and professional, and spent a long time with my wife and me making sure all our questions were answered. This was my initial visit to Dr. Mayo and will be seeing her in the future. I feel grateful to be in such capable hands.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Was this helpful?11
11John P – Jul 31, 2019
Reply Flag
This is the worst doctor I have ever been to. She didn’t even look in my eyes, test reflexes, nothing! She was literally in my room for 5 minutes and just wanted to make a quick diagnosis and get me out of there so she could go home. Do not EVER go to this doctor!
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Was this helpful?42
42CA – Oct 01, 2018
Reply Flag
I saw Dr. Mayo when I was experiencing a very odd symptoms of peripheral neuropathy. She helped diagnose and treat me appropriately and I am well on my way to recovery. She is smart, gregarious, empathetic and very available for questions. Her office staff is excellent. I under no hesitation would send any patient of mine or family member of mine to her care.
What went well
No results
What could be improved
No results
Was this helpful?5
5Ray in Los Angeles, CA – Jul 29, 2017
Reply Flag
Dr. Mayo is a warm & caring Neurologist who took the time to answer all my questions, & go the extra mile to get the right diagnostic testing completed. I felt well taken care of and she got back to me in an appropriate amount of time for follow up questions. I would highly recommend her.
What went well
No results
What could be improved
No results
Was this helpful?4
4Barb Plowden in Los Angeles, CA – Apr 07, 2017
Reply Flag
This is a bright, warm, sincere physician who readily establishes rapport with me. She listens to my questions and concerns, offers as much information as I ask for and supports me in a calming, patient manner. She includes my spouse in all interface and anawers his concerns as well. Whenever I email her, she's quick to respond. She's a caring problem solver.
What went well
No results
What could be improved
No results
Was this helpful?41
41Ruth Gomez in Los Angeles, CA – Apr 01, 2017
Reply Flag
I can't say enough good things about Dr. Mayo and can't believe anyone would give her a poor review. She is nothing but caring. She asks many questions to determine potential reasons why something may be wrong and is straight to the point on on potential solutions to a problem. I have 100% confidence in her and wouldn't hesitate recommending Dr. May to someone who may have neurological issues.
What went well
No results
What could be improved
No results
Was this helpful?3
3Venice, CA – Mar 30, 2017
Reply Flag
Dr Mayo is a wonderful Neurologist. She is super smart, kind and very generous with her time and expertise. She is thorough and has a wonderful bedside manner. She understands what a patient goes through and is empathic, which is so important as so many neurological issues can be truly frightening. She took extra time to make sure I understood everything clearly and made sure I had all the info necessary to make informed decisions.
I cannot recommend her enough.
What went well
No results
What could be improved
No results
Was this helpful?11
11Lauree in Studio City, CA – Mar 29, 2017
Reply Flag
I can't say enough good things about Dr. Mayo. I saw her initially when she was a fellow at UCLA. My symptoms were not typical for my age,and my scans were rather inconclusive. She was extremely thorough in my exams and, unlike the attending physician who seemed to be dismissive since I did not seem to fall within any "diagnosis bucket," Dr. Mayo was persistent in her research of my symptoms and what could be causing them. She is easy to communicate with and responds to calls and emails promptly
What went well
No results
What could be improved
No results
Was this helpful?3
3AH in Newbury Park, CA – Mar 28, 2017
Reply Flag
Dr. Mayo is thorough and compassionate. Though my reason for seeing her was a traumatic event, she helped put me at ease and took time to answer my questions.
What went well
No results
What could be improved
No results
Was this helpful?2
2Mar 28, 2017
Reply Flag
We love Dr. Mayo. She is extremely competent, genuinely concerned about the welfare of her patients and takes the time to listen to and address our concerns. Plus she is extremely responsive to urgent and non-standard items.
I would and do recommend her.
What went well
No results
What could be improved
No results
Was this helpful?1
1Bob Levy in Hawthorne, CA – Mar 28, 2017
Reply Flag
Dr Mayo is not just a great clinician but bedside manner is commendable as well. Nowadays, this is a very rare combination and hard to find. She's very thorough, never rushes us in our appointments, and very accommodating to every concerns and questions we've had. Overall an excellent physician.
What went well
No results
What could be improved
No results
Was this helpful?1
1Los Angeles, CA – Mar 28, 2017
Reply Flag
I have been seeing Dr. Mayo for several years. She is knowledgeable, compassionate, caring, very optimistic and always a delight to see. Often I arrive at my appointments feeling unwell. Dr. Mayo is always a tonic!
Additionally, unlike so many doctors, she is open and approachable. I can always reach her when I need to and she responds almost immediately.
I highly recommend her.
What went well
No results
What could be improved
No results
Was this helpful?3
3Los Angeles, CA – Mar 28, 2017
Reply
Seeing Dr. Mayo was one of the worst experiences of my life. She told me I have "too many symptoms" and that I had to "pick the top 2 or 3". In other words, she refused to look at the entire clinical picture of my illness, so she was unable to make a diagnosis. Not only that, she didn't finish her report or refer me to another neurologist she said may be able to help. After phoning and emailing her several times over the next few weeks, I finally gave up on ever getting her to do anything. FAIL.
What went well
No results
What could be improved
No results
Was this helpful?410
410Santa Monica, CA – Feb 04, 2017
Reply Flag
She is wonderful and takes time with you. She knows how to help you.
What went well
No results
What could be improved
No results
Was this helpful?62
62Keith Evans Magee in Los Angeles, CA – Sep 24, 2016