Dr. Martha Hackett, MD
Family Medicine•Female•Age 68
Accepting new patients
Telehealth services available
8300 Tyler Blvd Ste 300
New Patient
(440) 373-4165
Current Patient
Dr. Martha Hackett, MD is a Family Medicine Specialist in Mentor, OH. She is affiliated with medical facilities such as West Medical Center and Hillcrest Hospital. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Hackett to book an appointment.
Accepting new patients
Dr. Martha Hackett, MD
Family Medicine
Hackett Medical LTDMentor, OH 44060
8300 Tyler Blvd Ste 300
Dr. Hackett's Reviews
Likelihood to recommend Dr. Hackett
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What went well
- Appointment scheduling (39)
- Office environment (38)
- Appointment wasn't rushed (21)
What could be improved
- Appointment was rushed (39)
- Difficult to schedule appointment (15)
- Office environment (9)
Reply Flag
My visit with Dr. Hackett was a waste of my time. She rushed through my appointment talking to me for 20 seconds, she didn’t address all the reasons for my visits and switched medication that I was on in which I had a reaction from (I didn’t want the change in medication). I switched doctors the next day and couldn’t be happier!
What went well
- Appointment scheduling
What could be improved
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Steve – Jan 06, 2021
Reply Flag
She is the meanest doctor I have ever been to. So rude. Talked to me via video chat for 20 seconds. I saw her since I was a child. She has changed. Never going to her again and strongly urge people to pick someone else.
What went well
No results
What could be improved
No results
Oct 30, 2020
Reply Flag
New patient exam. Staff was very friendly and spent a lot of time with me on history. Dr. Hackett was very professional and patient, answering all my questions.
I had an 8:30 am exam and did not have to wait; all COVID precautions were followed.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Christine T Renaud – Sep 22, 2020
Reply Flag
Waited 1 1/2 hours to see Dr H for about 2 minutes
What went well
No results
What could be improved
No results
Sep 03, 2020
Reply Flag
Everytime I go to this office, I leave feeling bad, anxious, and with none of my questions answered. She gives no time to interject with concerns or questions and is way too brief and blunt; no compassion at all. If you're a sensitive person who needs time to talk and someone to be gentle with you, this is not the doctor for you. After having several appointments, going to each with the hopes it would go better than last time, I've decided to search for a different doctor.
What went well
No results
What could be improved
No results
Jun 13, 2020
Reply Flag
Dr. Hackett is the rudest doctor I ever had. When my 5 minutes are up she gets up and walks out before I have a chance to ask all my questions. I decided I am not going to put up with the rudeness and left after a couple visits. Don’t waste your time with Dr. Hackett.
What went well
- Office environment
- Wait times
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
Feb 04, 2020
Reply Flag
Dr. Martha Hackett cares more about me than any other doctor than I have ever had. Over the years I have had to chose another doctor because of insurance. Getting back to Dr. Hackett has been a godsend. I missed her greatly and am glad to be back in her care. She is a difference maker in my life.
What went well
No results
What could be improved
No results
Duane Jusko – Sep 25, 2019
Reply Flag
The staff is ridiculously rude and the doctor isn't concerned with patient care at all. She told me every time I was there that my issues were due to drinking milk...even the one time that I was there for birth control!!
What went well
No results
What could be improved
No results
Mar 23, 2019
Reply Flag
not good her office staff are so rude they act like they hate there job.the doctor pushes her beliefs on you ..dont drink milk or dont eat anything with a face.. say run like hell to another doctor
What went well
No results
What could be improved
No results
Mar 15, 2019
Reply Flag
After a weekend trip to the ER, I had a follow up with this dr for lab results. Wait was 1hour+, I was told the computer system was down so I couldn't get my results, unless someone called, and the dr refused. She aggressively pushed veganism, dx'd me w/ 3 separate illnesses from across her desk and insulted my intelligence. No one should have to be verbally combative with their dr to get basic care. Finally calling the lab, my ER dx was confirmed. Antibiotics were then grudgingly offered.
What went well
No results
What could be improved
No results
Unhappy Patient – Nov 07, 2018
Reply Flag
I believe that due to Doctor Hackett we almost lost my brother!! The best advice I have is for you to find another doctor asap.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Mad Sister in Mentor, OH – Jun 15, 2018
Reply Flag
"Quit drinking milk" these three words. EVERY. SINGLE. VISIT. "I have some seasonal depression" Here take these pills. No discussion at all. I usually wait 30-40 minutes and for a (I timed it) 3 minute 45 second visit with the doctor. I was then changed $115......for less than 4 minutes.
But she'll be thrilled to see you her programs that cost hundreds of dollars but aren't covered by insurance.
What went well
No results
What could be improved
No results
Feb 05, 2018
Reply Flag
Very disappointed. Total rip-off-profit-driven organization and staff. Never again, lesson learned.
What went well
No results
What could be improved
No results
Willowick, OH – Dec 08, 2017
Reply Flag
I have been going to this doctor my whole life, and I haven't been their in a while. Last time I went she didn't ask how I was feeling or if I had any questions or wanted to talk about anything. She walked in and said I need to stop drinking milk. I barely even drink milk but that was all she said was how bad milk is.
Will never be back or recommend
What went well
No results
What could be improved
No results
Mentor,ohio – Nov 22, 2017
Reply Flag
I have gone to Dr. Hackett for two years, I am actively looking for a new doctor. She gives little to no attention to your concerns and is quick to blame any physical health concerns on your weight. She makes no eye contact and makes no attempt at conversation. A trip to her office is usually an all around unpleasant experience. Also, you if you have $6,000 laying around, she has a weight loss program for you.
What went well
No results
What could be improved
No results
Mentor, OH – Nov 06, 2017
Reply
Dr Hackett does not have a bedside manner. You are just a dollar sign. The wait is very long and she will spend 3 minutes with you. She doesn't give you time to ask questions and if you are lucky enough to ask, she rushes you and doesn't really listen. Martha needs to read these reviews and make some changes. Will not return.
What went well
No results
What could be improved
No results
Painesville, OH – Apr 25, 2017
Reply Flag
Visit to Dr Hackett was not a pleasant experience. She talked over me, was very insultive and condenscending to say the least and never made eye contact. Bedside manner is nil. Would not receommned her. Dr Hackett never addressed concerns i went to her for , was curt and abrupt. Non receptive to questions. Left with such a NON warm and fuzzy feeling.
What went well
No results
What could be improved
No results
Cleveland, OH – Mar 07, 2017
Reply
I've been a patient of Dr Martha for years. But she seems more interested in her alternative medicine classes and rushing you out the door than actually being a doctor these days. Very short visit times, no chance to talk to her. Last couple times I've seen her were at most a minute with the doctor followed by a referral. No questions, no patience. Looking for a new doctor.
What went well
No results
What could be improved
No results
Michael in Painesville, OH – Feb 25, 2017
Reply
These people suck they take your money and do nothing looking for a new doctor after 15 years worthless
What went well
No results
What could be improved
No results
Wayne in Painesville, OH – Feb 22, 2017
Reply Flag
I have been going to Dr. Hackett for 15 years. All the staff have been personable and a pleasure to deal with. Dr. Hackett has always been sensitive to my concerns and has given me alternatives for a speedy recovery. Dr. Hackett has never rushed me and has always spent what I see as a fair amount of time dealing with my concerns. If I have had to wait in the waiting room or examining room I am ok with that for I feel that others may have more serious health issues or it's cold and flu season.
What went well
No results
What could be improved
No results
Linda Smith in Mentor, OH – Jan 26, 2017