Dr. Martha Hackett, MD

Dr. Martha Hackett, MD

Family Medicine | Female | 64 years old

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Care Philosophy

Dr. Hackett specializes in Family Medicine and practices in Mentor, OH. She practices at 1 location.

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Dr. Hackett's Experience

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Background Check

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Education

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Visiting Dr. Hackett

Dr. Hackett accepts 25 insurance carriers

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Hospital Quality

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Dr. Hackett's Reviews

Likelihood of recommending Dr. Hackett to family and friends
3
based on 49 total surveys (6 with reviews)
Key Survey Insights
  • Trustworthiness
     (49)
  • Helpfulness
     (49)
  • Staff
     (48)
  • Scheduling
     (49)
Experience with Dr. Hackett
  • Level of trust in provider's decisions
     (49)
  • How well provider explains medical condition(s)
     (49)
  • How well provider listens and answers questions
     (49)
  • Spends appropriate amount of time with patients
     (49)
Dr. Hackett's Office & Staff
  • Ease of scheduling urgent appointments
     (49)
  • Office environment, cleanliness, comfort, etc.
     (49)
  • Staff friendliness and courteousness
     (48)
  • Total wait time (waiting & exam rooms)
    16 – 30 minutes (46)
Open Full Survey+
in Mentor, OH |
I gave this office a shot because I knew people that had gone there for years. I have never met such rude staff... with the exception of 1 nurse who has been there for a long time. You wait an hour or more in the lobby.... wait 30 mins in the exam room.... and if you are lucky the Dr spends 5 mins with you and that is being generous.... And to not even bother to ask if you have any questions or concerns like you are not important enough... this is not ok. The receptionists are so rude!
in Mentor, OH |
Hackett is knowledgeable, but her bedside manner is horrible! She's a robot, utter lack of compassion. I've waited for over an hour in the waiting room on multiple visits. One time, I set a timer. Took me 55 minutes to get into the exam room, another 15 before seeing Hackett. She spent 1min 35 sec in the room with me! Absurd. Her staff is awful. Rude, and unhelpful. If you need help after hours, good luck! "On call" is a a joke. I'm looking for a new doctor STAT!
in Kirtland, OH |
Because we are plant-based, I wanted to find a doctor for myself and son. I have had nothing but frustration with this office. Most of the staff is rude, with few exceptions. The wait time is over and hour and we’ve been their twice and on time. I’ve experienced more than one event of miscommunication with the receptionist, the nurse, the doctor, and billing. I will not be returning to this office. Very disappointed! I will return to the Cleveland Clinic in Beachwood.
in Mentor, OH |
Dr Hackett has been my doctor for many years, and I feel lucky to have found her. She offers both medical and healthy living guidance to her patients. On a scale of 1 to 5, I'd rate her at least a 17, maybe 17.5. Dr Ciotti is also quite excellent.
in Cleveland, OH |
Started out great but now seems like she is spread too thin. You get about 30 seconds with the actual Doctor. I'm switching from this practice after seeing the Doctor reprimand the staff in front of me. Overall, the professionalism of this office has gone downhill over the past two years.
in Willoughby, OH |
Dr. Hackett is very knowledgeable my only complaint with her is that she's too fast in her individual appointments. She gets up and leaves before asking if I have any more questions or need anything further. I feel like I need to rush through my questions before she leaves please slow down.
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Dr. Hackett's experience matches your search based on the following criteria:

  •  Based on total number of patients treated over the last 12 months
  •  Specializes in Family Medicine
  •  Board certified in Family Practice
  •  Malpractice claims in Ohio not available
  •  No sanctions found
  •  No board actions found

Awards & Recognition

  • Awards & Honors
    • Healthgrades Honor Roll
    What is a recognized doctor
  • Media & Publications

    Dr. Hackett has no media or publications listed.

Background Check

  • n/a
    Malpractice Claims not available

    Healthgrades does not collect malpractice information for Ohio.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Background Check

Why It Matters: Dr. Hackett's Board Certifications

Board certification should be one of your top considerations when choosing a doctor. Board certification is an official recognition given to doctors who have met specific requirements set by national medical specialty boards in the... More

  • Family Practice

Conditions Treated

Dr. Hackett does not have any conditions listed. If you are Dr. Hackett and would like to add conditions you treat, please update your free profile.

Education

  • Medical School
    CASE WESTERN RESERVE UNIV SCH OF MED

    Graduated in 1979

Languages Spoken

  • English

Memberships &
Professional Affiliations

Dr. Hackett does not have any memberships or affiliations listed. If you are Dr. Hackett and would like to add memberships or affiliations, please update your free profile.

Specialties

  • Family Medicine

Procedures Performed

Dr. Hackett does not have any procedures listed. If you are Dr. Hackett and would like to add procedures you perform, please update your free profile.