Dr Crotts has worked with us for almost 8 years. Over the years I have found her to be consistent & well informed. She keeps up with the latest medications and implications of said medications. For us, she takes a conservative approach, understanding that I need my child's symptoms managed but I don't want her lethargic. She is calm and kind, yet knows when a little stronger more direct approach is needed. She reads people/situations quite well & proceeds accordingly. We trust her implicitly.