Dr. Mark Williams, MD

Dr. Mark Williams, MD

Ear, Nose, and ThroatMaleAge 51

Accepting new patients

Dr. Mark Williams, MD is a Otolaryngology (Ear, Nose & Throat) Specialist in Nashville, TN. He is affiliated with medical facilities such as Tristar Centennial Medical Center and Tristar Southern Hills Medical Center. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Williams to book an appointment.

Locations

Ear, Nose & Throat Specialists of Nashville

Robertson Health Services341 Wallace Rd Ste D Nashville, TN 37211
1
Ear, Nose & Throat Specialists of Nashville3050 Business Park Cir Ste 101 Goodlettsville, TN 37072
2

At a Glance

  • Offers Telehealth This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction Patients said they were highly satisfied at this doctor's hospital. See hospitals

Dr. Williams' Reviews

Likelihood to recommend Dr. Williams

3.6

Based on 38 ratings

5 Stars
60.526315789473685%
(23)
4 Stars
0%
(0)
3 Stars
5.2631578947368425%
(2)
2 Stars
7.894736842105263%
(3)
1 Star
26.31578947368421%
(10)
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How likely are you to recommend
Dr. Williams?
(Select your rating)
What went well
  • Appointment wasn't rushed (26)
  • Listened & answered questions (26)
  • Explained conditions well (24)
What could be improved
  • Didn't trust the provider's decisions (13)
  • Didn't explain conditions well (11)
  • Didn't listen or answer questions (11)
RecentHighestLowestMost Helpful
Reply Flag
The surgery scheduler is never there and they don’t have anyone backing her up when she’s gone. You get put on hold forever and the phone rings over and over with no answer. If you leave a voicemail, no call back. They also said my name wrong even after I corrected them and I don’t even have a hard name to say so there’s no telling what they called people with hard names. The wait is always forever long. They sent my bills to the wrong address that I haven’t lived at in forever. I don’t even know how they got that address it’s so old. I went to get a second opinion and the doctor showed me the ct and explained everything in such detail. I felt heard and understood in way that I never did there.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Don’t Go There – Jul 10, 2019
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Reply Flag
Perfect, Dr Williams have me my life back. I had. large m pass on my Thyroid which had blocked my windpipe. I was sleeping 12-14 hours a day and always tired. Dr Williams office is like well oiled machine never long waits yet they take their time with you and make sure your needs are met. Surgery went great Than you Dr Williams and staff. Natalie Darby
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Natalie in Nashville, TN – Nov 05, 2018
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Reply Flag
I saw them today. Everyone is so sweet, professional and thourough. They follow up with you. One of my best feel good impressions of a meducal facility. Anne Knight the nurse practitioner was very thourough in her instructions to improve my health. I highly recommend this place.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Robert in Nashville, TN – Sep 15, 2017
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Reply Flag
Mark while nice seemed generally uninterested and dismissive of my vocal problems as a professional singer. He failed to give me worthwhile answers, strategies and just shoved me off on a vocal therapist. They never relayed info to the voice therapist, after messaging the office for 2 months and multiple calls I finally got word from the therapist. But there was no communication whatsoever between the two about my situation.
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Nashville, TN – Apr 20, 2017
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Reply Flag
Dr. Williams takes the time needed for you to understand about your illness. Explains and answers all questions.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Columbus, IN – Mar 08, 2017
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Reply Flag
Although my visit was long. I appreciated the time that the staff and the provider took to take care of my issue. I highly recommend this office to family and friends.
What went well
No results
What could be improved
No results
Helpful
Madison, TN – Nov 17, 2016
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Reply Flag
Wonderful
What went well
No results
What could be improved
No results
Helpful
John in Madison, TN – Oct 25, 2016
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Reply Flag
Office staff does not answer phones or return messages (even urgent for surgical complications, etc.) in a timely fashion even during regular business hours. Pre and post surgery instructions aren't very thorough. Dr. Williams charges $50 for completion of each type of paperwork (like FMLA/disability). Staff does not act in a caring, compassionate way and is very frustrating to work with, if you can even reach them. Messages aren't answered in web portal either.
What went well
No results
What could be improved
No results
12 people found this helpful
Helpful
Kim b in Antioch, TN – May 12, 2016
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Reply Flag
I've been suffering with inner ear infections for years! Dr. Williams and his staff were amazing. He found what was wrong with me in minutes. Even though I got some bad news (was diagnosed with Cholesteatoma) I thank God for this man that took the time and care to find out what was wrong with me and I am at ease knowing he will be performing my surgery.
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Alice Fendley in Clarksville, TN – May 06, 2016
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Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Tennessee
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Williams' experience treating your condition or procedure

Dr. Williams' Top Procedures and Conditions

Treatment Frequency
Outer Ear Infection
high
high

Treatment Frequency

Dr. Williams treats Outer Ear Infection more than 93% of his peers

Dr. Williams treats this condition more than 93% of his peers

Vertigo
high
high

Treatment Frequency

Dr. Williams treats Vertigo more than 92% of his peers

Dr. Williams treats this condition more than 92% of his peers

Rating Includes other areas of care:

  • Benign Paroxyzmal Vertigo of Childhood
  • Benign Positional Vertigo
  • Central Vestibular Vertigo
  • Migrainous Vertigo
Earwax Buildup
high
high

Treatment Frequency

Dr. Williams treats Earwax Buildup more than 91% of his peers

Dr. Williams treats this condition more than 91% of his peers

Dr. Williams' conditions and procedures:

  • Ablation or Excision of Nasal Turbinates
  • Abscess or Fluid Incision and Drainage
  • Acute Sinusitis
  • Acute Tonsillitis
  • Adenoidectomy
  • All Headaches (incl. Migraine)
  • Allergic Reaction
  • Allergic Rhinitis
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Balloon Sinuplasty
  • Bell's Palsy
  • Bone Disorders
  • Brain Disorders
  • Broken Nose
  • Cancer
  • Cervical Lymph Node Dissection
  • Cholesteatoma
  • Chronic Laryngitis
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Cleft Palate
  • Common Cold
  • Conductive Hearing Loss
  • Continuous Positive Airway Pressure (CPAP)
  • Cough
  • Deafness
  • Deformities of Auricle or Pinna
  • Deviated Septum
  • Diagnostic Nasal and-or Sinus Endoscopy
  • Dizziness
  • Dysphagia
  • Ear Ache
  • Ear Disorders
  • Ear Surgery
  • Ear Tube Placement
  • Earwax Buildup
  • Endoscopic Sinus Surgery With Navigational System
  • Enlarged Turbinates
  • ENT Cancer
  • ENT Surgery
  • Ethmoidectomy (Sinus Surgery)
  • Eustachian Tube Dysfunction
  • Excision of Parotid, Sublingual, or Submandibular Gland
  • Excision or Destruction of Dentoalveolar Lesion or Tumor
  • Excision or Destruction of Palate or Uvula Lesion
  • Facial Fracture
  • Fracture
  • Frenectomy
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Gum Cancer
  • Head and Neck Cancer
  • Head and Neck Surgery
  • Head or Neck Lump or Swelling
  • Headache
  • Hearing Aid
  • Hearing Screening
  • Hoarse Voice (Dysphonia)
  • Hyperacusis
  • Intranasal or Sinus Procedure
  • Laryngeal Cancer
  • Laryngectomy and Pharyngectomy
  • Laryngitis
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy and Laryngotomy
  • Larynx Conditions
  • Leukoplakia
  • Loss of Smell and-or Taste
  • Lymph Node Biopsy or Excision
  • Malignant Otitis Externa
  • Meniere's Disease
  • Nasal Polyp
  • Nasal Septum Surgery (Septoplasty)
  • Nose Plastic Surgery (Rhinoplasty)
  • Nosebleed
  • Oral Cancer
  • Otitis Media
  • Outer Ear Infection
  • Parathyroid (Gland) Disease
  • Parathyroid (Gland) Tumor: Other than Malignant
  • Parathyroidectomy
  • Perforated Eardrum
  • Perforated Eardrum Repair (Tympanoplasty)
  • Peritonsillar Abscess
  • Pharyngitis
  • Postnasal Drip
  • Pulmonary Disease
  • Rhinoseptoplasty
  • Salivary Gland Cancer
  • Salivary Gland Cyst
  • Salivary Gland Stones and Inflammation
  • Sinus Surgery
  • Sinusitis
  • Sjögren's Syndrome
  • Sleep Apnea
  • Sleep Apnea Surgery
  • Sleep Disorders
  • Sleep Study
  • Sore Throat
  • Sphenoidotomy (Sinus Surgery)
  • Temporormandibular (TM) Therapy
  • Throat Cancer (Hypopharyngeal)
  • Throat Cancer (Nasopharyngeal)
  • Throat Cancer (Oropharyngeal)
  • Throat Pain
  • Thyroid Cancer
  • Thyroid Lobectomy
  • Thyroidectomy
  • Thyroidectomy or Thyroid Lobectomy
  • Tinnitus
  • TMJ
  • Tongue Cancer
  • Tongue-Tie
  • Tonsil Cancer
  • Tonsillectomy
  • Tonsillitis
  • Tracheal Surgery
  • Trigeminal Neuralgia
  • Uvulectomy
  • Vertigo
  • Vocal Cord Nodule
  • Vocal Cord Paralysis
  • Vocal Cord Polyp
  • Vocal Cord Surgery
  • Wound Repair

Insurance Check

Search for your insurance provider

Dr. Williams accepts

Accepted insurance can change. Please double-check when making an appointment.

(629) 219-7099

Dr. Williams accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Amerigroup (Wellpoint)
Amerivantage
Medicaid
Blue Cross Blue Shield
Blue Card PPO
Network P
Network S
Worker's Compensation WC
Blue Cross Blue Shield of Tennessee
Blue Network E
Network S
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
LocalPlus
Open Access Plus
Commercial Insurance Company
Coventry Health Care
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Mail Handlers Benefit Plan (MHBP)
MultiPlan
MultiPlan PPO
PHCS Network PPO
POMCO Group
Principal Life
UnitedHealthCare
Choice Plus POS
Options PPO

About Me

Care Philosophy

We believe an educated patient is a compliant patient. We commit to ensuring that patients know that addressing their problems is our priority.  Patients...Read more

Biography

Dr. Mark Williams is a compassionate and very personable physician/surgeon with excellent bedside manner and unparalleled skill and knowledge.  He...Read more

Specialties

  • Ear, Nose, and Throat

Board Certifications

Education

2007
University of Cincinnati, College of Medicine
Residency Hospital
2003
University Of Cincinnati College Of Medicine
Internship Hospital

Languages

  • English
  • Spanish

Awards

Frequently Asked Questions

How can I make an appointment with Dr. Mark Williams, MD?

Call (629) 219-7101 to make an appointment as a new patient. Click here for more information.

Does Dr. Mark Williams, MD offer telehealth services?

Dr. Williams has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Mark Williams, MD accepting new patients?

Dr. Mark Williams, MD generally accepts new patients on Healthgrades. You can see Dr. Williams' profile to make an appointment.

Does Dr. Mark Williams, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Williams accepts your insurance.

What are Dr. Mark Williams, MD's top areas of care?

Dr. Williams frequently treats Outer Ear Infection, Vertigo, and Earwax Buildup. See all procedures and conditions Dr. Williams treats.

Where is Dr. Mark Williams, MD's office located?

Dr. Williams' office is located at 341 Wallace Rd Ste D, Nashville, TN 37211. Find other locations and directions on Healthgrades.

What languages does Dr. Mark Williams, MD speak?

Dr. Williams speaks Spanish and English. View profile to see all.

Affiliated Hospitals

Dr. Williams is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Tristar Centennial Medical Center

Nashville, TN

79% Patient Experience Rating, 10% higher than the national average

11 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2021)

Tristar Southern Hills Medical Center

Nashville, TN

76% Patient Experience Rating, 7% higher than the national average

1 Award Received

Nashville General Hospital at Meharry

Nashville, TN

68% Patient Experience Rating, 1% lower than the national average

Williamson Medical Center

Franklin, TN

78% Patient Experience Rating, 9% higher than the national average

2 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2019)