Dr. Mark J. Syms, MD

Dr. Mark J. Syms, MD

46 reviews

Neurotology | Male | 49 years old

New Patients
(602) 457-1705
Existing Patient Phone Number
Arizona Ear Center
Accepting new patients

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Care Philosophy

Dr. Syms specializes in Neurotology and practices in Phoenix, AZ. He practices at 1 location.

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Dr. Syms' Experience

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Visiting Dr. Syms

Dr. Syms accepts 79 insurance carriers

Affiliated Hospitals

Hospital Quality
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Dr. Syms' Reviews

Likelihood of recommending Dr. Syms to family and friends
based on 46 total surveys (11 with reviews)
Dr. Syms' Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers Questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
  • Average wait time
    16 to 30 minutes
Patient Reviews (11)
Glendale, AZ |
I was waiting for my implant surgery date to find out at last minute they do not accept my BCBS insurance. So no I have to go through the entire process again with a diff doctor.
Phoenix, AZ |
I met Dr Syms for a pinhole sized hole in my ear drum that I have had for a couple of years. He performed a tympanoplasty to patch the hole with a piece of my ear-lobe which was unsuccessful. He then performed a second tympanoplasty and cut my ear open to patch the entire bottom half of my ear-lobe. This surgery was also unsuccessful. My hearing before the surgery was perfect, and now I have lost a good majority of hearing out of the ear. He has since referred me to another doctor.
Great doc. Right on the
in Phoenix, Az |
Dr Syms very straight forward and calls it how he sees it what all docs should do. He takes any route before a conclusion of surgery with our son. I feared my son would have a huge nasty scar and be in pain. All i can say is wow. Dr Syms did the most amazing work we now have a happy little boy who can hear and no longer suffering. Thank you thank you for do an amazing job. Hands dow best ENT our there.. ;) Carr Family
Mesa, AZ |
This Dr is NEGLIGENT! He knew I had a remote history of a brain tumor. But when I came for eval of ear pain & hearing loss, he disregarded this, diagnosed me w/ a rare ear tumor on CT scan, & filleted my ear to remove it in a long surgery taking hrs longer than est. Scant w/ details of the surgery, when I cont. to have hearing loss & pain, he finally got an MRI about 1mo later. He rudely told me my tumor relapsed and he couldn't do anything. How about paying for the needless surgery he did?!?
in Peoria, AZ |
He is a very knowledgeable and trustworthy doctor. He's easy to communicate with and will ensure you understand what's been discussed. I highly recommend him.
in Phoenix, AZ |
Was rude, arrogant, irritable, like he needed a smoke. Not helpful. Exam was quick look in ear.Spent most time telling his attitude, philosophies and theories about patient care and his role or non-role.He would not look at the the reports from other Drs He ordered a test, on f/u told me radiologist was wrong in identifying my problem as opposed to Dr. Syms saying everything was normal prior to the test. He denied symptoms, ignored history. If he was a washing machine mechanic, I would not pay.
in Silver City, NM |
I was glad I chose Dr. Syms as a provider. He is knowledgeable, experienced and professional.
in Queen Creek, AZ |
I scheduled the biopsy for two months out and my insurance wasn't checked until LESS THAN a week prior to the biopsy which is when I was told they would need $866.14 UP FRONT with NO option for a payment plan, this did not include hospital fees or the anastasia that would be used (the hospital does have a payment plan however, Dr. Syms does not). The kicker is they sent this to me, VIA TEXT MESSAGE. I would never recommend this doctor. His staff is very rude as is he.
Phoenix, AZ |
Honestly I was a little nervous to see Dr. Syms when I read some of the reviews, but found Dr. Syms to be really great. I took my elderly father to see him and Dr. Syms was very kind and patient with him. He explained things well and made them in easy language for us to understand.
Phoenix, Arizona |
VERY oppression and encourage parent of deaf childrens to have cochlear implant. I'm wonder does Deaf Doctor encourage parents to remove cochlear so children can't hear anymore? Would it sound fair? Think about it. Also it's conflict of interest he is serve on board of director at State School for the Deaf and the Blind which it run by State of Arizona Governor. Also school are strong use American Sign Language. EVEN he is board of director at school and HE doesn't know SIGN LANGUAGE.
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Dr. Syms' experience matches your search based on the following criteria:

  •  Based on total number of patients treated over the last 12 months
  •  Specializes in Neurotology
  •  Board certified in Neurotology and Otolaryngology
  •  Malpractice claims in Arizona not available
  •  No sanctions found
  •  No board actions found

Awards & Recognition

  • Awards & Honors
    • Healthgrades Honor Roll
    What is a recognized doctor
  • Media & Publications

    Dr. Syms has no media or publications listed.

Background Check

  • n/a
    Malpractice Claims not available

    Healthgrades does not collect malpractice information for Arizona.

    What is medical malpractice
  • 0

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Board Certifications

Why It Matters: Dr. Syms' Board Certifications

Board certification should be one of your top considerations when choosing a doctor. Board certification is an official recognition given to doctors who have met specific requirements set by national medical specialty boards in the... More

  • Neurotology
  • Otolaryngology

Conditions Treated

  • Acoustic Neuroma
  • Acute Sinusitis
  • All Headaches (incl. Migraine)
  • Allergic Reaction
  • Allergic Rhinitis
  • Ataxia
  • Bell's Palsy
  • Bone Cancer
  • Bone Disorders
  • Brain Disorders
  • Cancer
  • Chronic Sinusitis
  • Cleft Palate
  • Conductive Hearing Loss
  • Deafness
  • Deviated Septum
  • Down Syndrome
  • Ear Ache
  • Ear Disorders
  • Earwax Buildup
  • Eustachian Tube Dysfunction
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Head and Neck Cancer
  • Headache
  • Hearing Loss Due to Noise
  • Hyperacusis
  • Labyrinthitis
  • Malignant Bone Cancer of the Skull, Face, and Jaw
  • Meniere's Disease
  • Meningiomas
  • Nerve Sheath Tumors
  • Oral and-or Facial Cleft
  • Osteosarcoma
  • Otitis Media
  • Otosclerosis
  • Outer Ear Infection
  • Pediatric Cholesteatomas
  • Pediatric Hearing Loss
  • Perforated Eardrum
  • Perilymph Fistula (PLF)
  • Pulmonary Disease
  • Sinusitis
  • Sleep Apnea
  • Sleep Disorders
  • Swimmer's Ear
  • Tinnitus
  • Vertigo


  • Medical School
    Jefferson Medical College Of Thomas Jefferson University, Thomas Jefferson University

    Graduated in 1993

  • Internship Hospital
    Thomas Jefferson University Hospital
  • Residency Hospital
    Tripler Regional Medical Center-Honolulu, Hi
  • Fellowship Hospital
    House Ear Clinic, Inc.

Languages Spoken

  • English
  • Spanish

Memberships &
Professional Affiliations

Dr. Syms does not have any memberships or affiliations listed. If you are Dr. Syms and would like to add memberships or affiliations, please update your free profile.


  • Neurotology
  • Ear, Nose, and Throat

Procedures Performed

  • Bone Anchored Hearing Aid Implant
  • Cochlear Implant Insertion
  • Craniectomy, Craniotomy, Surgery of Skull Base, Neuroendoscopy
  • EMG (Electromyography)
  • ENT Surgery
  • Ear Surgery
  • Ear Tube Placement
  • Eardrum Repair
  • Endolymphatic Mastoid Shunt
  • Hearing Aid
  • Mastoidectomy
  • Nerve Block, Somatic
  • Non-Cosmetic Chemodenervation
  • Pediatric Cochlear Implants
  • Perforated Eardrum Repair (Tympanoplasty)
  • Stapedectomy
  • Stereotactic Radiosurgery