Dr. Mark J. Syms, MD

Dr. Mark J. Syms, MD

Neurotology | Male | 48 years old

Arizona Ear Center
Accepting new patients

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Care Philosophy

Dr. Syms specializes in Neurotology and practices in Phoenix, AZ. He practices at 1 location.

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Dr. Syms' Experience

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Specialties

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2
Board Certifications

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48
Conditions Treated

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Procedures Performed

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Background Check

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Education

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Awards & Recognition

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Memberships & Professional Affiliations

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Visiting Dr. Syms

Dr. Syms accepts 79 insurance carriers

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79 Insurance Carriers Accepted*

  • AARP
  • Accountable Health Plans of America
  • Aetna
  • Alta Health Network
  • Ameriben
  • American Republic
  • Anthem Blue Cross Blue Shield
  • Arizona Health Care Cost Containment System (AHCCCS)
  • Assurant Health
  • AZ Benefit Options
  • AZ Foundation Medical Care (AZFMC)
  • Bankers Life and Casualty
  • Banner Health
  • Bashas Benefit Trust
  • Benesight
  • Blue Cross Blue Shield
  • Broadspire
  • Care 1st Health Plan
  • CHAMPVA
  • Cigna
  • City of Mesa Health Plan
  • Compassionate Care Network (CCN)
  • Comprehensive Medical and Dental Program (CMDP)
  • Concentra
  • Conseco
  • CopperPoint Mutual
  • CoreSource
  • Coventry Health Care
  • CRS
  • EBMS
  • First Health (Coventry Health Care)
  • Golden Rule
  • Government Employees Health Association (GEHA)
  • Health Net
  • HealthSmart
  • Humana
  • Indian Health Service
  • Liberty Mutual Insurance Company
  • LifeWise
  • Mail Handlers Benefit Plan (MHBP)
  • Maricopa Foundation For Medical Care
  • Maricopa Health Plan
  • Maricopa Managed Care
  • Mayo Clinic
  • Medicaid
  • Medical Mutual of Ohio
  • Mercy Care
  • Meritain Health
  • MetLife
  • Monumental Life Insurance Company
  • MultiPlan
  • National Association for the Self-Employed (NASE)
  • One Health
  • Operating Engineers Health & Welfare Plan
  • PHCS
  • Phoenix Health Plan
  • Physicians Mutual
  • Principal Life
  • Private HealthCare Systems
  • Prudential
  • SCAN Health Plan
  • Self Pay
  • Southwest Service Administrators, Inc.
  • State Farm
  • Sturm Ruger & Co.
  • TPA
  • Tricare
  • Triwest
  • UniCare
  • United Healthcare Community Plan
  • United Healthcare Life Insurance Company
  • UnitedHealthCare
  • University Physicians
  • Veteran Administration Plan
  • Wausau Benefits
  • Wells Fargo Insurance
  • Worker's Compensation
  • WPS Health Insurance
  • Zenith Administrators Inc

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Affiliated Hospitals

Hospital Quality

Check out the quality of care at the 2 hospitals where Dr. Syms has admitting privileges.

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Reviewing Dr. Syms

Dr. Syms' Review Details
2.7 based on 41 responses
Help millions around the nation find the right doctor by sharing your experience with your doctor.
Key Survey Insights
  • Trustworthiness
     (40)
  • Helpfulness
     (40)
  • Staff
     (40)
  • Scheduling
     (37)
Experience with Dr. Syms
  • Level of trust in provider's decisions
     (40)
  • How well provider explains medical condition(s)
     (40)
  • How well provider listens and answers questions
     (40)
  • Spends appropriate amount of time with patients
     (40)
Dr. Syms' Office & Staff
  • Ease of scheduling urgent appointments
     (37)
  • Office environment, cleanliness, comfort, etc.
     (39)
  • Staff friendliness and courteousness
     (40)
  • Total wait time (waiting & exam rooms)
    16 – 30 minutes (37)
Open Full Survey+
Mesa, AZ |
This Dr is NEGLIGENT! He knew I had a remote history of a brain tumor. But when I came for eval of ear pain & hearing loss, he disregarded this, diagnosed me w/ a rare ear tumor on CT scan, & filleted my ear to remove it in a long surgery taking hrs longer than est. Scant w/ details of the surgery, when I cont. to have hearing loss & pain, he finally got an MRI about 1mo later. He rudely told me my tumor relapsed and he couldn't do anything. How about paying for the needless surgery he did?!?
in Peoria, AZ |
He is a very knowledgeable and trustworthy doctor. He's easy to communicate with and will ensure you understand what's been discussed. I highly recommend him.
in Phoenix, AZ |
Was rude, arrogant, irritable, like he needed a smoke. Not helpful. Exam was quick look in ear.Spent most time telling his attitude, philosophies and theories about patient care and his role or non-role.He would not look at the the reports from other Drs He ordered a test, on f/u told me radiologist was wrong in identifying my problem as opposed to Dr. Syms saying everything was normal prior to the test. He denied symptoms, ignored history. If he was a washing machine mechanic, I would not pay.
in Silver City, NM |
I was glad I chose Dr. Syms as a provider. He is knowledgeable, experienced and professional.
in Queen Creek, AZ |
I scheduled the biopsy for two months out and my insurance wasn't checked until LESS THAN a week prior to the biopsy which is when I was told they would need $866.14 UP FRONT with NO option for a payment plan, this did not include hospital fees or the anastasia that would be used (the hospital does have a payment plan however, Dr. Syms does not). The kicker is they sent this to me, VIA TEXT MESSAGE. I would never recommend this doctor. His staff is very rude as is he.
Phoenix, AZ |
Honestly I was a little nervous to see Dr. Syms when I read some of the reviews, but found Dr. Syms to be really great. I took my elderly father to see him and Dr. Syms was very kind and patient with him. He explained things well and made them in easy language for us to understand.
Phoenix, Arizona |
VERY oppression and encourage parent of deaf childrens to have cochlear implant. I'm wonder does Deaf Doctor encourage parents to remove cochlear so children can't hear anymore? Would it sound fair? Think about it. Also it's conflict of interest he is serve on board of director at State School for the Deaf and the Blind which it run by State of Arizona Governor. Also school are strong use American Sign Language. EVEN he is board of director at school and HE doesn't know SIGN LANGUAGE.
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Specialties

  • Neurotology
  • Ear, Nose, and Throat

Board Certifications

Why It Matters: Dr. Syms' Board Certifications

Board certification should be one of your top considerations when choosing a doctor. Board certification is an official recognition given to doctors who have met specific requirements set by national medical specialty boards in the... More

  • Neurotology
  • Otolaryngology

Conditions Treated

  • Acoustic Neuroma
  • Acute Sinusitis
  • All Headaches (incl. Migraine)
  • Allergic Reaction
  • Allergic Rhinitis
  • Ataxia
  • Bell's Palsy
  • Bone Cancer
  • Bone Disorders
  • Brain Disorders
  • Cancer
  • Chronic Sinusitis
  • Cleft Palate
  • Conductive Hearing Loss
  • Deafness
  • Deviated Septum
  • Down Syndrome
  • Ear Ache
  • Ear Disorders
  • Earwax Buildup
  • Eustachian Tube Dysfunction
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Head and Neck Cancer
  • Headache
  • Hearing Loss Due to Noise
  • Hyperacusis
  • Labyrinthitis
  • Malignant Bone Cancer of the Skull, Face, and Jaw
  • Meniere's Disease
  • Meningiomas
  • Nerve Sheath Tumors
  • Oral and-or Facial Cleft
  • Osteosarcoma
  • Otitis Media
  • Otosclerosis
  • Outer Ear Infection
  • Pediatric Cholesteatomas
  • Pediatric Hearing Loss
  • Perforated Eardrum
  • Perilymph Fistula (PLF)
  • Pulmonary Disease
  • Sinusitis
  • Sleep Apnea
  • Sleep Disorders
  • Swimmer's Ear
  • Tinnitus
  • Vertigo

Procedures Performed

  • Bone Anchored Hearing Aid Implant
  • Cochlear Implant Insertion
  • Craniectomy, Craniotomy, Surgery of Skull Base, Neuroendoscopy
  • Ear Surgery
  • Ear Tube Placement
  • Eardrum Repair
  • EMG (Electromyography)
  • Endolymphatic Mastoid Shunt
  • ENT Surgery
  • Hearing Aid
  • Mastoidectomy
  • Nerve Block, Somatic
  • Non-Cosmetic Chemodenervation
  • Pediatric Cochlear Implants
  • Perforated Eardrum Repair (Tympanoplasty)
  • Stapedectomy
  • Stereotactic Radiosurgery

Background Check

  • n/a
    Malpractice Claims not available

    Healthgrades does not collect malpractice information for Arizona.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Education

  • Medical School
    Jefferson Medical College Of Thomas Jefferson University, Thomas Jefferson University

    Graduated in 1993

  • Internship Hospital
    Thomas Jefferson University Hospital
  • Residency Hospital
    Tripler Regional Medical Center - Honolulu, HI
  • Fellowship Hospital
    House Ear Clinic, Inc.

Awards & Recognition

  • Awards & Honors
    • Healthgrades Honor Roll
    What is a recognized doctor
  • Media & Publications

    Dr. Syms has no media or publications listed.

Languages Spoken

  • English
  • Spanish

Memberships &
Professional Affiliations

Dr. Syms does not have any memberships or affiliations listed. If you are Dr. Syms and would like to add memberships or affiliations, please update your free profile.

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Dr. Syms' experience matches your search based on the following criteria:

  • Based on total number of patients treated over the last 12 months
  • Specializes in Neurotology
  • Board certified in Neurotology and Otolaryngology
  • Malpractice claims in Arizona not available
  • No sanctions found
  • No board actions found
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Why Does Experience Matter?

Even specialists specialize. One orthopedic surgeon might do nothing but hip surgeries, while another does nothing but knees. If you want the best possible care, it’s critical to match your medical need with the doctor who truly specializes in treating it.

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Patient Satisfaction Results for Dr. Syms

Overall Patient Satisfaction Score

Dr. Syms' Office & Staff

Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
16 – 30 minutes

Experience with Dr. Syms

Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients