Dr. Mark Simon, MD
Ophthalmology•Male•Age 55
Accepting new patients
Premiere Eye Care
225 Hospital Dr Winchester, KY 40391Dr. Mark Simon, MD is a Ophthalmology Specialist in Winchester, KY. He is affiliated with medical facilities Baptist Health Richmond and Clark Regional Medical Center. He is accepting new patients. Be sure to call ahead with Dr. Simon to book an appointment.
Dr. Simon's Reviews
Likelihood to recommend Dr. Simon
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What went well
- Appointment wasn't rushed (9)
- Listened & answered questions (9)
- Explained conditions well (8)
What could be improved
- Didn't explain conditions well (1)
- Didn't listen or answer questions (1)
- Didn't trust the provider's decisions (1)
Reply
I had an absolutely horrible experience having my cataract surgery. I was complexity prepped for surgery, IV started, drops in my eyes when a hospital nurse came in and said Dr. Simon's office called and I needed to go over to his office to make a $500 payment before he would do a procedure that was supposed to be done at 8am (and it's now noon). I had been given no warning that I had a $500 co-payment. The receptionist said the office had been trying to get a hold of me, so I checked my voice mails and incoming call log. Neither showed a singe call from the office. So I gave my debit card number over the phone to get that taken care of since I was already prepped. When I spoke with the anesthesia doctor I said I do not want to be awake and aware in the procedure. Well not only was I awake and aware, I got to feel the entire procedure being done!! And it was very painful! After I finished I was told I had to go to Dr. Simon's office for follow up instructions and for him ro c
What went well
No results
What could be improved
- Long wait times
- Didn't listen or answer questions
- Didn't explain conditions well
Dec 10, 2020
Reply Flag
I had a great experience with Dr. Simon and his staff. The staff are very friendly and pleasant to be around, they make you feel at home. Dr. Simon performed cataract surgery on both eyes and I could not be happier with the results. I have been very near-sighted since grade school, I had to graduate to bi-focals once I turned 50 and had astigmatism. I opted for the Pan-Optix lenses and now I see 20/20, even better close up. My distance vision is better than it has ever been. All procedures and questions were explained, I highly recommend Dr. Simon and his staff.
Signed,
Happy Customer/Patient
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Nov 14, 2020
Reply Flag
Dr, Simon performed cataract surgery on both eyes in the fall of 2019 and I could not be more pleased with the results. Years ago I had RK surgery which made the cataract procedure more difficult than normal and as I told him in my follow-up office visit "You nailed it." My vision had been becoming more and more blurry and I thought I would have to ditch the reading glasses and go to prescription only. It has now been seven months and I appreciate my "new" vision everyday. My vision returned to 20/25 after the surgery and I only use my reading glasses for the smallest print. Would I do it again? Of course, only sooner.
The procedure was explained in detail beforehand and there was no pressure applied. His staff was always friendly, attentive and very competent and the follow-up care was excellent. One other factor concerning Dr. Simon - he always takes time to discuss your situation and answer any questions. PATIENCE FOR PATIENTS.
What went well
No results
What could be improved
No results
Jim Wooton – Apr 29, 2020
Reply Flag
My husband a I both give Dr. Simon our highest recommendation. I am 64 years old and suffer daily from Sjogren's Syndrome, an autoimmune disease which causes damage to the cells of the salivary and tear glands. I liken this condition to having sand in my eyes...among other discomforts. Dr. Simon was very knowledgeable about my condition and was most helpful in recommendations to help alleviate my discomfort.
What went well
No results
What could be improved
No results
vicki – Mar 10, 2020
Reply Flag
I highly recommend Dr. Simon for all of your eye care needs. My husband and I started seeing him for our eye exams many years ago, when he was coming to Jackson, Ky. once a week. When he no longer came to Jackson, we traveled to Winchester, Ky. for our yearly exams. Both of us developed cataracts and Dr. Simon kept a close watch on them until they were ready for surgery. My husband had surgery in October and November of 2014. Both surgeries went great. He does use reading glasses, but we haven't had to spend any money on prescription glasses. Dr. Simon did surgery on both of my eyes this past March and April of 2019. I was so tired of wearing glasses, that I decided to let him do the restore lenses for me. I am so happy that I did. It is wonderful to be able to see again without having to wear glasses.
What went well
- Appointment wasn't rushed
- Listened & answered questions
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Didn't trust the provider's decisions
Mary Haddix – Dec 06, 2019
Reply Flag
Dr. Mark Simon, did a wonderful job of taking care of my Cataract Surgeries and placement of my lenses. Great follow up care was also provided. I highly recommend Dr. Simon.
What went well
No results
What could be improved
No results
Tressia Mcguire – Nov 19, 2019
Reply Flag
Dr. Simon is a great surgeon he did both my eyes with IOL placements the procedures was pain free fast recovery used my eye drops as he instructed. I no longer have to wear glasses after years of wearing thick heavy glasses only readers. His staff are great they & Dr Simon explained the procedure great. He had been my eye doctor for years.
What went well
No results
What could be improved
No results
Nov 13, 2019
Reply Flag
Dr. Simon is professional, helpful, and kind. Plus his staff carefully reviewed my choices and made sure that I had answers to all my questions. Dr. Simon provided personal care to me both before and after my surgery to make sure all my needs were met. It's so great to be able to see again! Choose Dr. Simon. You will be happy with your choice.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Martha Coffman – Nov 13, 2019
Reply Flag
Dr. Simon has done a great job both times I have had eye surgery. Once for lasik and now cataract surgery. His staff was really nice and made sure I was well informed on the procedure that was going to happen. Highly recommend.
What went well
No results
What could be improved
No results
Apr 08, 2019
Reply Flag
Dr. Simon was great, his staff are really nice and well informed, great expe
renece would recommend
What went well
No results
What could be improved
No results
karen mosiman in beattyville ky – Apr 16, 2016
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