1. Oncologists
  2. OH
  3. Cincinnati Oncologists
  4. Dr. Mark Johns, MD

Dr. Mark Johns, MD

Medical Oncology•Male•Age 49

Dr. Johns
Accepting new patients
Telehealth services available

Oncology Hematology Care

601 Ivy Gtwy Cincinnati, OH 45245

Make an Appointment

(888) 649-4800

Save

(888) 649-4800

Dr. Mark Johns, MD is a Medical Oncology Specialist in Cincinnati, OH and has over 20 years of experience in the medical field. He graduated from Ohio State University / College of Medicine medical school in 2001. He is affiliated with medical facilities such as Cincinnati Childrens Hospital Medical Center - Burnet Campus and Mercy Health - Anderson Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Johns to book an appointment.

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Hospital Highlight

Dr. Johns is affiliated with Mercy Health - Anderson Hospital Cincinnati, a highly rated hospital.

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Ohio
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Johns' experience treating your condition or procedure

Dr. Johns' Top Procedures and Conditions

Treatment Frequency
Anemia
very high
very high

Treatment Frequency

Dr. Johns treats Anemia more than 99% of his peers

Dr. Johns treats this condition more than 99% of his peers

Rating Includes other areas of care:

  • Acquired Aplastic Anemia
  • Anemia of Pregnancy
  • Aplastic Anemia
  • Atypical Hemolytic Uremic Syndrome
  • Autoimmune Hemolytic Anemia (AIHA)
  • Chronic Anemia
  • Cold Autoimmune Hemolytic Anemia
  • D-Negative Hemolytic Uremic Syndrome (D - HUS)
  • D-Negative Hemolytic Uremic Syndrome, Pregnancy Related
  • D-Positive Hemolytic Uremic Syndrome (D + HUS)
  • Diamond-Blackfan Anemia
  • Hemolytic Anemia, Acquired Autoimmune
  • Hemolytic Uremic Syndrome
  • Hereditary Spherocytosis
  • Iron Deficiency Anemia
  • Megaloblastic Anemia
  • Microcytic Hypochromic Anemia
  • Myelpathic Anemia
  • Neonatal Anemia
  • Nutritional Anemia
  • Nutritional Sideroblastic Anemia
  • Pernicious Anemia
  • Refractory Anemia With Excess Blasts
  • Refractory Anemia With Excess Blasts-1
  • Refractory Anemia With Excess Blasts-2
  • Secondary Cold Autoimmune Hemolytic Anemia
  • Sideroblastic Anemia
  • Sideroblastic Anemia With Spinocerebellar Ataxia
  • Sideroblastic Anemia, Pyridoxine-Responsive, Autosomal Recessive
  • Warm Autoimmune Hemolytic Anemia
Hide other areas of care
Learn more about Anemia
Lung Cancer
very high
very high

Treatment Frequency

Dr. Johns treats Lung Cancer more than 99% of his peers

Dr. Johns treats this condition more than 99% of his peers

Rating Includes other areas of care:

  • Adult Small Cell Lung Cancer
  • Bronchioalveolar Carcinoma
  • Bronchogenic Carcinoma
  • Clear Cell Adenocarcinoma
  • Non-Small Cell Lung Cancer
  • Pleura Cancer
  • Small Cell Lung Cancer
Hide other areas of care
Learn more about Lung Cancer
Breast Cancer
very high
very high

Treatment Frequency

Dr. Johns treats Breast Cancer more than 97% of his peers

Dr. Johns treats this condition more than 97% of his peers

Rating Includes other areas of care:

  • Angiosarcoma of the Breast
  • Basal Type Breast Cancer
  • Breast Cancer Recurrence
  • Ductal Carcinoma in Situ
  • Inflammatory Breast Cancer
  • Invasive Breast Cancer
  • Invasive Ductal Carcinoma
  • Invasive Lobular Carcinoma
  • Locally Advanced Breast Cancer
  • Lymphoma of the Breast
  • Male Breast Cancer
  • Malignant Breast Tumor
  • Metastatic Breast Cancer
  • Osteosarcoma of the Breast
  • Pre-Invasive Breast Cancer
  • Radiation-Induced Angiosarcoma of the Breast
  • Secretory Breast Carcinoma
  • Tubular Carcinoma
Hide other areas of care
Learn more about Breast Cancer
Learn more about experience ratings

Dr. Johns' conditions and procedures:

  • Acute Leukemia
  • Acute Lymphocytic Leukemia
  • Acute Myeloid Leukemia
  • Adrenal Gland Cancer
  • All Lymphoma
  • Anal and Rectal Cancer
  • Anal Disorders
  • Anemia
  • Antiphospholipid Syndrome (APS)
  • Aortic Embolism and Thrombosis
  • Autoimmune Diseases
  • Basal Cell Carcinoma
  • Bile Duct Cancer
  • Bladder Cancer
  • Bleeding Disorders
  • Blood Disorders
  • Blood Disorders in Pregnancy
  • Bone Cancer
  • Bone Disorders
  • Bone Marrow Biopsy
  • Brain and Nervous System Cancer (incl. Gliomas, Astrocytoma, Schwannoma, Medulloblastoma, Chordoma)
  • Brain Cancer
  • Brain Disorders
  • Breast Cancer
  • Breast Diseases
  • Cancer
  • Carcinoma in Situ
  • Cardiac MRI (Magnetic Resonance Imaging) of Heart or Chest
  • Central Nervous System Lymphoma
  • Cervical Cancer
  • Cholangiocarcinoma
  • Chordoma
  • Chronic Lymphocytic Leukemia
  • Chronic Myeloid Leukemia (CML)
  • Coagulation Disorders (incl. Hemophilia)
  • Colorectal Cancer
  • Cryoglobulinemia
  • Deep Vein Thrombosis (DVT)
  • Ductal Carcinoma in Situ
  • ENT Cancer
  • Esophageal Cancer
  • Esophageal Diseases
  • Eye Cancer
  • Fallopian Tube Cancer
  • Gallbladder and Biliary Tract Cancer
  • Gallbladder Cancer
  • Gastrointestinal Diseases
  • Graft vs Host Disease
  • Gynecologic Cancer
  • Head and Neck Cancer
  • Heart Tumors, Malignant
  • Hemophilia
  • Hemophilia A
  • Hodgkin's Disease
  • Hypercoagulable State
  • Immune Thrombocytopenic Purpura (ITP)
  • Kidney Cancer
  • Laryngeal Cancer
  • Larynx Conditions
  • Leukocytosis
  • Liver Cancer
  • Lobular Carconima
  • Lung Cancer
  • Lymphocytosis
  • Lymphoma
  • Lymphoma, Large-Cell
  • Lymphosarcoma
  • Macroglobulinemia (incl. Waldenstrom's )
  • Mantle Cell Lymphoma
  • Marginal Zone Lymphoma
  • Mast Cell Diseases
  • Maternal Anemia
  • Mediastinal Tumors, Malignant
  • Melanoma
  • Merkel Cell Carcinoma
  • Multiple Endocrine Neoplasia
  • Multiple Myeloma
  • Mycosis Fungoides
  • Myelodysplastic Syndromes
  • Myeloma
  • Myeloproliferative Disorders
  • Neuroendocrine Tumors
  • Neutropenia
  • Nodular Lymphoma
  • Non-Hodgkin's Lymphoma
  • Oral Cancer
  • Osteosarcoma
  • Ovarian Cancer
  • Pancreatic Cancer
  • Pancytopenia
  • Paroxysmal Nocturnal Hemoglobinuria
  • Penile Cancer
  • Peritoneal Cancer
  • Plasmapheresis
  • Pleura Cancer
  • Pleural Cancer
  • Polycythemia Rubra Vera
  • Primary Central Nervous System Lymphoma
  • Primary Hypercoagulable State (incl. Factor V Leiden Disease)
  • Prostate Cancer
  • Pulmonary Disease
  • Purpura
  • Qualitative Platelet Defects (incl. Glanzmann's Thrombasthenia)
  • Reticulosarcoma
  • Salivary Gland Cancer
  • Secondary Malignancies
  • Sickle Cell Disease
  • Skin Cancer
  • Small Intestine Cancer
  • Soft Tissue Sarcoma
  • Squamous Cell Carcinoma
  • Stomach and Small Intestine Cancer
  • Stomach Cancer
  • Stomach Diseases
  • Testicular Cancer
  • Thalassemia
  • Thoracentesis
  • Throat Cancer (Hypopharyngeal)
  • Throat Cancer (Nasopharyngeal)
  • Thrombocytosis
  • Thrombosis
  • Thymomas
  • Thyroid Cancer
  • Tongue Cancer
  • Tonsil Cancer
  • Urinary Disorders
  • Uterine Cancer
  • Uterine Diseases
  • Vaginal Cancer
  • Vascular Disease
  • Venous Embolism and Thrombosis
  • Vitamin B Deficiency
  • Vitamin B12 Deficiency
  • von Willebrand Disease

Insurance Check

Search for your insurance provider

Dr. Johns accepts

Accepted insurance can change. Please double-check when making an appointment.

(888) 649-4800

Dr. Johns accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
Balanced Blue Access-IN PPO
Balanced Blue Access-OH PPO
Blue Access Options for ERC Health-OH PPO
Blue Access Options-OH PPO
Blue Access-IN
Blue Access-OH PPO
Blue Preferred --IN HMO
Blue Preferred --IN POS
Blue Preferred Plus-IN POS
Blue Preferred Plus-OH POS
Blue Preferred-IN HMO
Blue Preferred-OH EPO
Blue Preferred-OH HMO
Blue Preferred-OH POS
Blue Traditional-IN
Blue Traditional-OH
Bronze Blue Access Plus w/HSA-IN PPO
Bronze Blue Access w/HSA-IN PPO
Bronze Blue Access-IN PPO
Bronze Blue Access-IN PPO Plus
Bronze Blue Access-OH PPO
Bronze Blue Access-OH PPO Plus
Bronze Pathway Group-OH HMO
Bronze Pathway X-OH HMO
Bronze Pathway-OH HMO
Catastrophic Pathway X-OH HMO
Catastrophic Pathway-OH HMO
Franciscan Alliance Tiered-IN
Gold Blue Access w/HSA-IN PPO
Gold Blue Access w/HSA-IN PPO Plus
Gold Blue Access-IN PPO
Gold Blue Access-IN PPO Plus
Gold Blue Access-OH PPO
Gold Pathway Group-OH HMO
Gold Pathway X-OH HMO
Gold Pathway-OH HMO
HealthSync (Select Network)-IN
HealthSync Options-IN POS
Lumenos Plans-IN
Lumenos Plans-OH
National (BlueCard Basic) PPO
National (BlueCard) PPO
Ohio Med Plan-OH
Pathway-OH HMO
Platinum Blue Access-IN PPO
Platinum Blue Access-OH PPO
Platinum Pathway Group-OH HMO
Silver Blue Access w/HSA-IN PPO
Silver Blue Access w/HSA-IN PPO Plus
Silver Blue Access-IN PPO
Silver Blue Access-IN PPO Plus
Silver Blue Access-OH PPO
Silver Blue Access-OH PPO Plus
Silver Pathway Group-OH HMO
Silver Pathway X-OH HMO
Silver Pathway-OH HMO
The Christ Hospital Health Network (TCHHN)-IN
The Christ Hospital Health Network (TCHHN)-OH
Trihealth HD80-OH
Anthem Blue Cross Blue Shield
Anthem Blue Cross Blue Shield HMO
Anthem Blue Cross Blue Shield PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
Coventry Health Care
Coventry Health America PPO
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO

Dr. Johns' Reviews

Likelihood to recommend Dr. Johns

4.9

Based on 37 ratings

5 Stars
94.5945945945946%
(35)
4 Stars
2.7027027027027026%
(1)
3 Stars
2.7027027027027026%
(1)
2 Stars
0%
(0)
1 Star
0%
(0)
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Leave a review

How likely are you to recommend
Dr. Johns?(Select your rating)
What went well
  • Explained conditions well (32)
  • Listened & answered questions (32)
  • Staff friendliness (31)
What could be improved
  • Long wait times (3)
  • Office environment (1)
  • Staff wasn't friendly (1)
RecentHighestLowestMost Helpful
Reply Flag
I am always treated kindly and professionally when I visit. The entire staff takes time to answer my questions and make sure everything is addressed.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Debi – Feb 27, 2021
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Reply Flag
Very happy with my appt at Dr Johns. Friendly staff, and not a long wait. Felt very comfortable while I was there and felt I was given caring attention.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 27, 2021
×Post a ResponseAre you Dr. Mark Johns, MD?
Reply Flag
Dr Johns is kind and takes the time to listen if you have questions. All and all a good experience. Would recommend to friends and family. Staff also very nice and friendly
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Louise Gallo – Feb 27, 2021
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Reply Flag
Always there for you, answers questions and will ask you if you have any questions or if you understand. Face to face when talking to you not typing into a tablet. I feel fortunate to have Dr. Johns.
What went well
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Lynn Gately – Feb 27, 2021
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Reply Flag
Dr. Johns is very thorough and kind. He explains things well and takes his time in the room with me. Excellent physician!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 27, 2021
×Post a ResponseAre you Dr. Mark Johns, MD?
Reply Flag
I have been seen by Doctor Johns for almost 5 years now . I only have great things to say about him and the entire staff at the office.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shawn Dorsey – Feb 27, 2021
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Reply Flag
The staff is always pleasant and understanding. The appointment does not take long. Dr. Johns is caring and listens to what I have to say.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joy P. – Feb 27, 2021
Dear Joy, Thank you for leaving such a kind...Read More
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Reply Flag
Dr John's is awesome
What went well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
Helpful
Candice – Feb 27, 2021
Dear Candice, We are happy to hear you had such...Read More
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Reply Flag
Yes, Dr Johns has been a great Oncologist for me. I’ve been seeing him for four years. He definitely looks at my bloodwork understands it and makes changes medicines as needed. I like him and I appreciate everything he has done for me.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Patricia Chu – Feb 27, 2021
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Reply Flag
Dr. Johns is a great doctor. He is very good at listening to your questions and concerns. And he answers then so you can understand the answers.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ellen R – Feb 27, 2021
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Reply Flag
When making that hard and difficult decission of whom you want to manage your treatment for cancer - I highly reccomend that you seriously consider using Dr. Mark Johns for your care-Dr Johns has that rare combination of complete knowledge of what to do- from years of work in Oncology, but also he has that special right personality, to gracefully and possitively guide you through your cancer treatment. His staff is amazing and so thoroughly supportive of you. If you have a choise -choose OHC. When asked how did it all go-my answer is simple-Dr Johns saved my life-I am now cancer free. Dr Johns and his team at OHC are the people you want to take you through this most difficult time-there are no better-you will be so happy you choose them.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Alan W. Skelly, Esq. – Feb 22, 2021
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Reply Flag
My visits with Dr. Mark Johns is always helpful and informative. He always take the time to explain the blood work results and the status of my CLL. The staff and nurses are always friendly and welcoming. I am grateful that the Eastgate facility of OHC is so close to my home, the commute is really easy.
What went well
  • Office environment
  • Explained conditions well
What could be improved
No results
Helpful
Teresa M. Sawka – Feb 19, 2021
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Reply Flag
Yes, I would recommend Dr. Johns and OHC to anyone going through Cancer, I am currently under his care for breast cancer and I feel that Dr. Johns and his staff are a very caring and compassionate group of people.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Janet W. – Feb 18, 2021
×Post a ResponseAre you Dr. Mark Johns, MD?
Reply Flag
Absolutely love Dr. Johns. He is the best.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
B Shaw – Jan 23, 2021
Thank you for taking the time to leave such a...Read More
×Post a ResponseAre you Dr. Mark Johns, MD?
Reply Flag
Follow up which takes place twice a year.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anita Schafer – Jan 12, 2021
Dear Ms. Schafer, Thank you for leaving such a...Read More
×Post a ResponseAre you Dr. Mark Johns, MD?
Reply Flag
I would recommend Dr. Johns. I think he is a great Dr. and he takes his time with you and is compassionate. I've been going to him for a few years now. He took over for Dr. Bismayer when he retired. He knows his stuff.
What went well
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Gary Thompson – Jan 08, 2021
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Reply Flag
Absolutely! Dr Johns is very caring and he explanes evert thing not only to me, but also to my family. I also appreciate that the waiting time to be seen is usually short, and treatment time is handled quickly. Everyone there makes sure I am as comfortable as possible.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robert Levy – Jan 08, 2021
×Post a ResponseAre you Dr. Mark Johns, MD?
Reply Flag
I am currently under Dr Johns care for breast cancer. I feel I am in good hands and would recommend him as well as OHC.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
E.Tedrick – Jan 07, 2021
Dear Ms. Tedrick, Thank you for taking the time...Read More
×Post a ResponseAre you Dr. Mark Johns, MD?
Reply Flag
Yes, Dr. Johns is very helpful. Explains things clearly.
What went well
  • Staff friendliness
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Long wait times
Helpful
Dec 10, 2020
Thank you for leaving such a kind review! We feel...Read More
×Post a ResponseAre you Dr. Mark Johns, MD?
Reply Flag
Dr. Johns is kind and caring and does everything in his power and expertise to diagnose and treat your issues.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gregory Schneider – Oct 14, 2020
Dear Mr. Schneider, Thank you for taking the...Read More
×Post a ResponseAre you Dr. Mark Johns, MD?

Leave a review

How was your experience with Dr. Johns?

About Me

Biography

Dr. Mark Johns, MD is a Medical Oncology Specialist in Cincinnati, OH and has over 20 years of experience in the medical field. He graduated from Ohio...Read more

Specialties

  • Medical Oncology
  • Hematology
  • Oncology

Board Certifications

  • Hematology
  • Internal Medicine
  • Medical Oncology
Learn why a board certification matters

Education

2001
Ohio State University / College of Medicine
Medical School

Awards

  • Healthgrades Honor Roll
Learn more about recognized doctors

Frequently Asked Questions

Does Dr. Mark Johns, MD offer telehealth services?

Dr. Johns has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Mark Johns, MD accepting new patients?

Dr. Mark Johns, MD generally accepts new patients on Healthgrades. You can see Dr. Johns' profile to make an appointment.

Does Dr. Mark Johns, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Johns accepts your insurance.

What are Dr. Mark Johns, MD's top areas of care?

Dr. Johns frequently treats Anemia, Lung Cancer, and Breast Cancer. See all procedures and conditions Dr. Johns treats.

Where is Dr. Mark Johns, MD's office located?

Dr. Johns' office is located at 601 Ivy Gtwy, Cincinnati, OH 45245. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Mark Johns, MD?

Find contact information here to make an appointment.

Locations

Oncology Hematology Care

OHC Eastgate601 Ivy Gtwy Cincinnati, OH 45245
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:00pm
    • Tue: 8:30am - 5:00pm
    • Wed: 8:30am - 5:00pm
    • Thu: 8:30am - 5:00pm
    • Fri: 8:30am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

Dr. Johns is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Cincinnati Childrens Hospital Medical Center - Burnet Campus

Cincinnati, OH

Mercy Health - Anderson Hospital

Cincinnati, OH

73% Patient Experience Rating, 4% higher than the national average

11 Awards Received

Award Highlight: Patient Safety Excellence Award™ (2018)

Mercy Health - Clermont Hospital

Batavia, OH

68% Patient Experience Rating, 1% lower than the national average

12 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2018)