Dr. Mark Chastain, MD
Skin Cancer Specialists, P.C. Marietta
835 Cogburn Ave Nw Ste 100 Marietta, GA 30060Accepting new patients
Dr. Chastain's Reviews
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What went well
- Office environment (1273)
- Staff friendliness (1268)
- Trusted the provider's decisions (1261)
What could be improved
- Long wait times (70)
- Didn't explain conditions well (10)
- Didn't trust the provider's decisions (9)
Reply Flag
Dr. Chastain provided care on one occasion. Unfortunately, he refuses to see a patient without a new referral each time care is required. Joel Roth
What went well
- Office environment
- Staff friendliness
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
Joel L. Roth – Apr 07, 2021
Reply Flag
Had several Mohs procedures done by Dr Chastain. Entire staff was professional and my healing was amazing. Almost no disable scaring.
What went well
No results
What could be improved
No results
Feb 03, 2020
Reply Flag
I have a long history of skin cancer and have had several procedures done for basal and squamous cell. I have been going exclusively to Skin Cancer Specialists and Dr. Chastain and his staff for over 10 years. They are all personable, helpful, professional ... They explain everything in detail and then give you detailed information to take home! I recommend them all the time. Just had another MOHS procedure yesterday and went like the others ... very smoothly! Dr. Mark Chastain is the very best!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Cjshutch – Aug 10, 2019
Reply Flag
I have unfortunately had well over 100 skin cancers removed over the past 30 to 35 years. Dr. Chastain has removed many of them. Dr. Chastain and his entire staff are great. Friendly warm people. I highly recommend this practice.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Brian Miller – Jul 03, 2019
Reply Flag
This place is the best!! Everyone was always polite, professional and prompt! Dr. Chastain was wonderful!! He took the time to explain everything in detail and the outcome was amazing! We traveled to get to their office, but it was well worth the trip!!! We've told ALL our friends and family members already! We thank you all for all you do for others!
What went well
No results
What could be improved
No results
Calvin Cook in Stockbridge, GA – Jan 21, 2019
Reply Flag
I was referred to Dr. Chastain by my dermatologist. I was worried and asked if I should go to a plastic surgeon to have it closed or if the results would be the same if he did it. He replied: “I can tell from talking to you for 5 minutes that you won’t be happy no matter what I do, and when I have patients like you, I tell them to go to a plastic surgeon so when you don’t like the results, you won’t be mad at me”. I was shocked. I was looking for an honest assessment of the best outcome.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Tina Grizzle in Decatur, GA – Jul 04, 2018
Reply Flag
The initial staff and PA were great. Unfortunately I first met Dr. Chastain moments before I was to have a surgical procedure. I always meet with my surgeons prior to having any surgical procedures to understand the procedure, outcomes and what to expect but not here. Dr. Chastain does not like to be questioned. My insurance and I pay very good money for professional services but Dr. Chastain has the disposition that he wants to get through with you and move on the next procedure.
What went well
No results
What could be improved
No results
Bill in Marietta, GA – Feb 18, 2016