Dr. Marisa Chang, MD
Pain Medicine•Female
Accepting new patients
Neurological Associates of West Los Angeles
2811 Wilshire Blvd Ste 790 Santa Monica, CA 90403Dr. Marisa Chang, MD is a Pain Medicine Specialist in Santa Monica, CA and has over 17 years of experience in the medical field. She graduated from University Of California, Irvine, College Of Medicine medical school in 2004. She is affiliated with Providence Saint John's Health Center. She is accepting new patients. Be sure to call ahead with Dr. Chang to book an appointment.
Dr. Chang's Reviews
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What could be improved
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Visiting Dr. Chang for the first time was a nice experience. She listened to me, was extremely empathetic, and seemed to understand how all my conditions were interrelated.
However, during the follow-up visit, I was shocked by how her attitude had changed. Perhaps it could be because the follow-up visit is $200-300 cheaper, or that she was busy, but after 10 minutes, she kept reiterating "I will see you in a couple weeks" and closed her notes. Even though I continued asking her 2 more questions, she kept reiterating the same sentence and pointed towards the door and said, "Follow me out this door please." She left me at the front desk/reception without even saying goodbye to her client, and I was shocked. This is not how you treat your clients, and this is not how you would want them to return.
Not to mention - it is almost impossible to get a hold of someone over the phone. I had to get a prescription change and after 10 phone calls and 3 emails, nobody got back to me.
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Jun 10, 2020
Dr. Chang is knowledgable and explains her thinking clearly. She is also easy to talk to. In my case, she figured out how to get me the help I needed quickly when in a crisis. I can't imagine where I'd be now had I not made the decision to seek her help.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Apr 29, 2018
I've been suffering from cluster migraines for 15 years. Cycles hit about every two years and last about eight weeks with daily attacks. Other doctors helped with pain management, but none has been able to figure out how to break a cycle--until I met Dr. Chang. She told me there is need to suffer like I am. During this last cycle at about day 10, I saw Dr. Chang. She gave me a "cocktail" of drugs under general monitored anesthesia. Since then, I have been headache free. Dr. changed my life.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jim Michie in Salt Lake City – Apr 19, 2018
I am a medical malpractice attorney with more than 20 years experience. Dr. Chang has been my treating neurologist for the past four years. I recommend her without hesitation to clients, colleagues and friends. If my children needed neurological evaluation I would bring them to her. Her qualifications are impeccable and she has a warm and personal bedside manner. Her office and nursing staff are amazing.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Malibu, CA – Dec 17, 2017
Dr. Chang is my husband's neurologist. We find it is easy to get appointments with her and they begin and end on time. When she is with us, she is 100% focused on my husband. Appropriate physician caring is about the attitude a doctor has for one's patients and the smarts he/she brings to the examination room. It is also about making sure that the details of dealing with the system are manageable. Dr. Chang is always there when we need her. Dr. Chang gets it right.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Los Angeles, CA – May 02, 2017