Dr. Marina Protopapas, DO
Pain Medicine•Female•Age 47
Accepting new patients
Inova Speciality Center At Fair Oaks Hospital
3620 Joseph Siewick Dr Ste 101 Fairfax, VA 22033Dr. Marina Protopapas, DO is a Pain Medicine Specialist in Fairfax, VA. She is affiliated with Inova Fair Oaks Hospital. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Protopapas to book an appointment.
Dr. Protopapas' Reviews
Likelihood to recommend Dr. Protopapas
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What went well
- Explained conditions well (23)
- Trusted the provider's decisions (23)
- Staff friendliness (22)
What could be improved
- Didn't listen or answer questions (8)
- Appointment was rushed (7)
- Staff wasn't friendly (7)
Reply
Dr. Protopapas is by far one of the most effective physicians I have ever seen. Her treatment prior to my first back surgery surgery some years ago was marked by kindness, consideration, and unsurpassed technical expertise. The 1 star review she received (above) is ridiculous; better that she should advise a patient she could not treat his condition than to engage in a procedure, knowing in advance that it would not help.
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Christopher Johnson – Dec 15, 2020
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Dr. Protopapas has been the most effective in dealing with my severe spinal issues. She pinpoints the exact locations to inject to relieve my pain. She has managed to postpone a cervical surgery for over 3 years, almost completely eliminating my pain. I highly recommend her practice. The whole office staff is kind, caring, and very professional.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Eileen Rothberg – Dec 08, 2020
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I’m not just a number.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Coretta Green – Jul 03, 2020
Reply
What a disappointment! After waiting 2 months to get an appointment to see Dr. Protopapas, I was expecting more. She told me that because I had too many trigger points, she would not be able to do anything for me. I was expecting her to come up with a treatment plan but she just told me go to the rheumatologist or another type of physician and take fibromyalgia medications (effective in only 10% of the population) with terrible side effects. Since then, I have gone to another doctor who prescribed physical therapy, trigger point injections, and a psychology referral, and I am finally starting to feel better. Don't be fooled by a doctor's fancy schooling that they have the knowledge base to treat your disease better. It is better to find a doctor who is willing to work with you rather than brushing you off.
What went well
No results
What could be improved
No results
Henry – Jun 02, 2020
Reply
My husband went to Dr. Protopapas 4.5 years ago for a herniated disc in his lower back. At the time of first visit, my husband could barely walk. Dr. P. fit my husband in after seeing his condition and after the first visit he felt 75% better and after second visit, he was back to 99% I went to Dr. P when I was told I had a pinched nerve in my neck. Xray and MRI supported that I had degenerative bone disease. After several months of PT and nerve meds, the pain still existed. I told my primary care and nerve specialist that the shoulder was rubbing on another bone or muscle and that it continued to hurt. She was the first Dr. to listen and after my first my relief was amazing. I am hoping my second visit will be the magic touch for me as well.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jan 31, 2020
Reply
I would never see anyone but Dr. Protopapas. Her hands are sent from angels! I am never in pain during my shots and always fearless in her hands.
What went well
No results
What could be improved
No results
May 31, 2019
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Dr. Protopapas is unbelievably superb as a Dr. and as a person. In the first treatment, she took me from almost being unable to walk and in immense pain to being ably to sit perfectly comfortable in a restaurant tall chair two hours later. Followup treatments continued to improve my condition and now I am back to my original self. No surgery, no pain; paint a happy face here. Her love for her work and concern for her patients is outstanding shows constantly.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Ed in Chantilly, VA – Jan 10, 2019
Reply
Avoid at all costs! This is the most chaotic medical practice I have ever seen. Convincing Dr. P. to talk to my insurance company for an MRI was an ordeal - I had to reschedule repeatedly. When I finally had results, I talked to Jessica, her physician's assistant. She told me I had three herniations in my lumbar, but a second opinion showed she was flat wrong. Jessica also said paralysis was a concern - wrong again. Yet I had to live with that absurd fear for several days. Crazily incompetent.
What went well
- Wait times
What could be improved
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't trust the provider's decisions
Fairfax – Dec 08, 2018
Reply
When you schedule an appointment you have to wait 1-3 hours to be seen. They try to charge ridiculous fees. Their front office staff is absolutely the worst!
Vanessa(?) hung up on me. Their front office manager Eric called me to argue and was so rude and condescending. Then he told me I wouldn’t be charged a no show fee to turn around and bill me $75! Now they won’t call back and their billing is out of state. Do NOT go here! Rude staff and managers. I tell my chiropractor do not refer here!
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
Amanda – May 31, 2018
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Dr. Protopapas and her staff are excellent! Pain is not something most people can see just by looking at you, but she and her wonderful NP, Nargis, can tell! They acknowledge my pain and do their best to get me relief. Dr. P remembers things I tell her and helps me feel like I am important to her as a person, not just a patient. I highly recommend Dr. Protopapas and her practice to anyone who is looking for relief from pain.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Long wait times
Becky Wilson in Herndon – May 29, 2018
Reply
The Office is often full of patients who are seldom seen by the Dr. It appears that the physician's assistants see the patients for most of the appointments. When you get an appointment to be seen by Dr. Protopapas, actually, you are seen by one of the assistants, not by Dr. Protopapas. And they don't tell you that. Maybe, provider's policy or she does not have good communication with her patients, assistants and other staff.
Dr. Protopapas: Your reputation is in stake with these rude assistants
What went well
No results
What could be improved
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
I. Cakal in Fairfax, VA – May 15, 2018
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Reply
The office staff is great. Dr. Protopapas is amazing.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Chuck in Fairfax, VA – Feb 22, 2018
Reply
This clinic is the worst place for a patient to go make appointments. I had a terrible experience visiting this office. During a severe pain condition I went to see Dr. Protopapas but instead her PA (Jessica) saw me. PA prescribed 4 types of medicine for the pain but none of them helped relieve the pain that gave me side effects. After dealing with pain I called after the weekend to make urgent appt the staff (Eric) declined to make an appt instead argued with me and hung up the phone on me.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Feb 14, 2018
Reply
I really wanted to give Dr. P a higher rating. I have been seeing her for 8+ yrs and have had good results. However, I think her practice has gotten too "big for their britches" as they say. I went back to see her several weeks ago for neck and shoulder pain. I went and got my MRI an Xray. On my follow up I was only able to see the PA who offered zero insight into what is causing my pain. She did offer to give me an injection in my shoulder to "see what happens". Very Disappointing.
What went well
- Staff friendliness
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Long wait times
- Appointment was rushed
Reston, VA – Feb 09, 2017