1. Otolaryngologists
  2. WV
  3. Charleston Otolaryngologists
  4. Dr. Marcus Shaffer, MD
Dr. Marcus Shaffer, MD

Dr. Marcus Shaffer, MD

Ear, Nose, and Throat•Male•Age 37

Accepting new patients

Dr. Marcus Shaffer, MD is a Otolaryngology (Ear, Nose & Throat) Specialist in Charleston, WV and has over 13 years of experience in the medical field. Dr. Shaffer has more experience with Sleep Apnea and Otologic Conditions & Procedures than other specialists in his area. He graduated from West Virginia University medical school in 2008. He is affiliated with medical facilities such as CAMC General Hospital and CAMC Memorial Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Shaffer to book an appointment.

830 Pennsylvania Ave Ste 405
Charleston, WV 25302
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Office Hours

830 Pennsylvania Ave Ste 405 Charleston, WV 25302

Sat

Office
closed

Sun

Office
closed

Mon

8 am
to
4:30 pm

Tue

8 am
to
4:30 pm

Wed

8 am
to
4:30 pm

Thu

8 am
to
4:30 pm

Fri

8 am
to
4:30 pm
Connect with a call center representative 24/7 to request an appointment.

Locations

CAMC Adult & Pediatric ENT

New Patient?
(304) 202-1202
CAMC Adult & Pediatric ENT830 Pennsylvania Ave Ste 405 Charleston, WV 25302
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions

At a Glance

  • Explains Conditions Well • Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth • This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy • Patients said this doctor is trustworthy. See reviews

Dr. Shaffer's Reviews

Likelihood to recommend Dr. Shaffer

5.0

Based on 11 ratings

5 Stars
100%
(11)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
0%
(0)
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How likely are you to recommend
Dr. Shaffer?(Select your rating)
What went well
  • Appointment scheduling (11)
  • Appointment wasn't rushed (11)
  • Explained conditions well (11)
What could be improved
    RecentHighestLowestMost Helpful
    Reply Flag
    Dr. Shaffer did surgery on my 11 year old daughter's neck a few years ago his bed side manner with my daughter was excellent. He made her feel so comfortable and did an excellent job with her surgery! She absolutely loves him. He is a great doctor that really cares about his patients!
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Tammy Burdette – Mar 03, 2021
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    Reply Flag
    Dr. Shaffer and his staff are rock stars. He is patient, highly competent, and very vested in his patients and their well being.
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Wait times
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Anita S – Jul 08, 2020
    ×Post a ResponseAre you Dr. Marcus Shaffer, MD?
    Reply Flag
    Dr. Shaffer has an excellent bedside manner and you can tell that he really cares about his patients. He always has a smile on his face. All of the staff in his office are wonderful. I'd recommend him to anyone.
    What went well
    • Appointment scheduling
    • Office environment
    • Staff friendliness
    • Appointment wasn't rushed
    • Listened & answered questions
    • Explained conditions well
    • Trusted the provider's decisions
    What could be improved
    No results
    Helpful
    Sheila P in Gandeeville, WV – Feb 08, 2020
    ×Post a ResponseAre you Dr. Marcus Shaffer, MD?
    Reply Flag
    Dr. Shaffer was so good enouh my newly turned 5 yr old when she had to have her tonsils and adenoids out.. she wasn't scared from the office visit so it made the day of surgery easier on the both of us. The office staff are extremely nice and the nursesv in recovery were amazing. Would & have recommend to friends and family! You can tell Dr. Shaffer enjoys children and loves what he does!
    What went well
    No results
    What could be improved
    No results
    2 people found this helpful
    Helpful
    Jamie L Dillon (daughter -Sophia) in Madison WV – Jan 26, 2018
    ×Post a ResponseAre you Dr. Marcus Shaffer, MD?
    Reply Flag
    Dr Shaffer was very well mannered and explained everything very well. He seems like he really cares about his patients. The whole staff was very inviting and i felt comfortable going there with my child. I would recommend everyone to Dr. Shaffer's practice.
    What went well
    No results
    What could be improved
    No results
    5 people found this helpful
    Helpful
    Jillian in alum creek, WV – Oct 06, 2016
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    Reply Flag
    Dr Shaffer and his staff at Women's and Children's hospital was very kind and informative about everything that he was about to do, how much time he expected surgery, and the extended care needed, prognois and risks associated with my grand daughters removal of tonsils and Adonis. His staff helped with calming her down, along with myself, her mother, Sonya, and her little squishy lizard, named Marcus, who was allowed to accompany her in the surgery room during surgery. Just having him helped.
    What went well
    No results
    What could be improved
    No results
    6 people found this helpful
    Helpful
    Kami Shaffer in Spencer WV – Jan 15, 2016
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    Leave a review

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    Experience and Background Checks

    Experience
    Background

    Background Check

    No malpractice claims found for West Virginia
    No disciplinary actions found for the years we collect data
    No board actions found for the years we collect data
    Learn more about background checks

    Frequently Treated by Dr. Shaffer

    Based on treatment records, we have identified the following as areas of care that Dr. Shaffer treats more often than their peers. If you are unsure whether Dr. Shaffer treats other conditions, please contact the office at (304) 388-2980.

    Sleep Apnea

    Sleep-disordered breathing specialists diagnose and treat conditions, such as snoring or obstructive sleep apnea, in which breathing is interrupted during sleep, resulting in symptoms of fatigue, irritability and high blood pressure.Compare with other Sleep Apnea specialists.

    Dr. Shaffer is experienced in the area of Sleep Apnea. See the graph below to learn more about his experience.

    Based on claims data for 2 conditions and procedures

    Treatments
    Dr. Shaffer
    Similar Providers
    Sleep Apnea
    Normal
    Frequency
    High
    Frequency
    Very High
    Frequency

    Otologic Conditions & Procedures

    Otolgic care is s subspecialty of otolaryngology (ear, nose and throat) that focuses on symptoms and conditions of the ear, including hearing loss, tinnitus, dizziness and infections.Compare with other Otologic Conditions & Procedures specialists.

    Treatments
    Dr. Shaffer
    Similar Providers
    Otitis Media
    Ear Tube Placement
    Tinnitus
    Outer Ear Infection
    Normal
    Frequency
    High
    Frequency
    Very High
    Frequency
    View more treatments

    Check Dr. Shaffer's experience treating your condition or procedure

    Dr. Shaffer's conditions and procedures:

    • Ablation or Excision of Nasal Turbinates
    • Abscess or Cyst Drainage or Aspiration
    • Acute Laryngitis
    • Acute Sinusitis
    • Acute Tonsillitis
    • Adenoidectomy
    • Airway Disorders
    • Airway Surgery
    • All Headaches (incl. Migraine)
    • Allergic Rhinitis
    • Allergies
    • Antrostomy and Antrotomy (Sinus Surgery)
    • Balloon Sinuplasty
    • Bell's Palsy
    • Big Ears
    • Cholesteatoma
    • Chronic Adenoid Infection
    • Chronic Laryngitis
    • Chronic Sinusitis
    • Chronic Tonsillitis
    • Cleft Lip
    • Cleft Lip and Palate
    • Cleft Palate
    • Cochlear Implant Insertion
    • Conductive Hearing Loss
    • Cough
    • Deafness
    • Deviated Septum
    • Diagnostic Nasal and-or Sinus Endoscopy
    • Dizziness
    • Dysphagia
    • Ear Ache
    • Ear Infection
    • Ear Surgery
    • Ear Tube Placement
    • Earwax Buildup
    • Earwax Removal
    • Enlarged Turbinates
    • Eustachian Tube Dysfunction
    • Excision of Parotid, Sublingual, or Submandibular Gland
    • Excision of Submandibular Gland
    • Gastroesophageal Reflux Disease (GERD)
    • Head or Neck Lump or Swelling
    • Headache
    • Hearing Loss Due to Noise
    • Hoarse Voice (Dysphonia)
    • Intranasal or Sinus Procedure
    • Laryngitis
    • Malignant Otitis Externa
    • Meniere's Disease
    • Nasal Polyp
    • Nasal Septum Surgery (Septoplasty)
    • Neck Mass
    • Neck Surgery
    • Nose Disorders
    • Nosebleed
    • Oral and-or Facial Cleft
    • Oral Cancer
    • Otitis Media
    • Otosclerosis
    • Outer Ear Infection
    • Parathyroid (Gland) Disease
    • Parathyroid Surgery
    • Parotidectomy
    • Perforated Eardrum
    • Perforated Eardrum Repair (Tympanoplasty)
    • Peritonsillar Abscess
    • Pharyngitis
    • Postnasal Drip
    • Puncture Aspiration
    • Rhinoseptoplasty
    • Salivary Gland Cyst
    • Salivary Gland Diseases
    • Salivary Gland Stones and Inflammation
    • Salivary Gland Surgery
    • Sinus Surgery
    • Sinusitis
    • Sleep Apnea
    • Sphenoidotomy (Sinus Surgery)
    • Swallowing Disorders
    • Throat Disorders
    • Thyroid Surgery
    • Thyroidectomy
    • Thyroidectomy or Thyroid Lobectomy
    • Tinnitus
    • TMJ
    • Tongue Cancer
    • Tongue-Tie
    • Tonsillectomy
    • Tonsillitis
    • Vertigo
    • Vocal Cord Nodule
    • Vocal Cord Paralysis
    • Wheezing

    Insurance Check

    Search for your insurance provider

    Dr. Shaffer accepts

    Accepted insurance can change. Please double-check when making an appointment.

    (304) 202-1202

    Dr. Shaffer accepts the following insurance:

    Aetna
    Choice Plus POS II
    Anthem
    National (BlueCard) PPO
    Blue Cross Blue Shield
    Blue Card PPO
    CareFirst Blue Cross Blue Shield
    HealthyBlue 2.0
    HealthyBlue Advantage
    Cigna
    Cigna HMO
    Cigna PPO
    Open Access Plus
    Coventry Health Care
    HealthSmart
    Highmark Blue Cross Blue Shield
    Medicaid
    MultiPlan
    Tricare
    TriCare for Life
    UnitedHealthCare
    United Healthcare

    About Me

    Care Philosophy

    Always put patients and families first. Give them fair and honest treatment in everything you do.

    Specialties

    • Ear, Nose, and Throat
    • Otolaryngology-Head and Neck Surgery
    • Pediatric Otolaryngology (Ear, Nose & Throat)

    Board Certifications

    • Otolaryngology
    Learn why a board certification matters

    Education

    2014
    Childrens Hospital of Pittsburgh of UPMC
    Fellowship Hospital
    2013
    West Virginia University Hospitals
    Residency Hospital
    2009
    West Virginia University Hospitals
    Internship Hospital
    2008
    West Virginia University
    Medical School
    ,

    Awards

    • Healthgrades Honor Roll
    Learn more about recognized doctors

    Frequently Asked Questions

    How can I make an appointment with Dr. Marcus Shaffer, MD?

    Click here to schedule an appointment online. New patients can also call (304) 202-1202, and for other questions, call (304) 388-2980.

    Does Dr. Marcus Shaffer, MD offer telehealth services?

    Dr. Shaffer has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

    Is Dr. Marcus Shaffer, MD accepting new patients?

    Dr. Marcus Shaffer, MD generally accepts new patients on Healthgrades. You can see Dr. Shaffer's profile to make an appointment.

    Does Dr. Marcus Shaffer, MD accept my insurance?

    Use the Healthgrades insurance check to verify if Dr. Shaffer accepts your insurance.

    What are Dr. Marcus Shaffer, MD's top areas of care?

    Dr. Shaffer frequently treats Sleep Apnea and Otologic Conditions & Procedures. See all practice areas where Dr. Shaffer specializes.

    Where is Dr. Marcus Shaffer, MD's office located?

    Dr. Shaffer's office is located at 830 Pennsylvania Ave Ste 405, Charleston, WV 25302. Find other locations and directions on Healthgrades.

    Affiliated Hospitals

    Dr. Shaffer is affiliated with the following hospitals. Select a hospital below to learn more.

    Learn more about how Healthgrades measuresHospital Quality.

    CAMC General Hospital

    Charleston, WV

    69% Patient Experience Rating, Equal to the national average

    7 Awards Received

    CAMC Memorial Hospital

    Charleston, WV

    7 Awards Received

    CAMC Women and Children's Hospital

    Charleston, WV

    7 Awards Received