Dr. Marcus Shaffer, MD

Dr. Marcus Shaffer, MD

Ear, Nose, and ThroatMaleAge 38

Ear, Nose, and Throat

Dr. Marcus Shaffer, MD is a Otolaryngology (Ear, Nose & Throat) Specialist in Charleston, WV and has over 14 years of experience in the medical field. Dr. Shaffer has extensive experience in Sleep Apnea and Otologic Conditions & Procedures. He graduated from West Virginia University medical school in 2008. He is affiliated with medical facilities such as CAMC Memorial Hospital and CAMC General Hospital. His office accepts new patients and telehealth appointments.

Office Hours

830 Pennsylvania Ave Ste 204 Charleston, WV 25302

Mon

8 am
to
4:30 pm

Tue

8 am
to
4:30 pm

Wed

8 am
to
4:30 pm

Thu

8 am
to
4:30 pm

Fri

8 am
to
4:30 pm

Sat

Office
closed

Sun

Office
closed
Connect with a call center representative 24/7 to request an appointment.

Locations

CAMC Adult & Pediatric ENT

Patient Booking Open
Our after hours patient concierge is open and ready to help you get started.
CAMC Adult & Pediatric ENT830 Pennsylvania Ave Ste 204 Charleston, WV 25302
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions
New Patient?
(304) 202-1202

At a Glance

  • Explains Conditions Well Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy Patients said this doctor is trustworthy. See reviews

More Otolaryngology (Ear, Nose & Throat) Specialists at Charleston Area Medical Center

Dr. Shaffer's Reviews

Likelihood to recommend Dr. Shaffer

4.9

Based on 13 ratings

5 Stars
92.3076923076923%
(12)
4 Stars
7.6923076923076925%
(1)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
0%
(0)
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Dr. Shaffer
What went well
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RecentHighestLowestMost Helpful
Reply
Pleased!!! Is an understatement!!! Rockstar!!! As a medical professional myself it takes more than an average Doctor to score a 10. Dr. Shaffer scored a 20. Good job Sir. Staff was superior also. What a fabulous experience.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Susan Dean – Dec 03, 2021
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Reply
how many cochlear implants has Dr. Shaffer performed?
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Mitchell Smith – Aug 05, 2021
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Reply
Dr. Shaffer did surgery on my 11 year old daughter's neck a few years ago his bed side manner with my daughter was excellent. He made her feel so comfortable and did an excellent job with her surgery! She absolutely loves him. He is a great doctor that really cares about his patients!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tammy Burdette – Mar 03, 2021
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Reply
Dr. Shaffer and his staff are rock stars. He is patient, highly competent, and very vested in his patients and their well being.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anita S – Jul 08, 2020
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Reply
Dr. Shaffer has an excellent bedside manner and you can tell that he really cares about his patients. He always has a smile on his face. All of the staff in his office are wonderful. I'd recommend him to anyone.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sheila P in Gandeeville, WV – Feb 08, 2020
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Reply
Dr. Shaffer was so good enouh my newly turned 5 yr old when she had to have her tonsils and adenoids out.. she wasn't scared from the office visit so it made the day of surgery easier on the both of us. The office staff are extremely nice and the nursesv in recovery were amazing. Would & have recommend to friends and family! You can tell Dr. Shaffer enjoys children and loves what he does!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Jamie L Dillon (daughter -Sophia) in Madison WV – Jan 26, 2018
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Reply
Dr Shaffer was very well mannered and explained everything very well. He seems like he really cares about his patients. The whole staff was very inviting and i felt comfortable going there with my child. I would recommend everyone to Dr. Shaffer's practice.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Jillian in alum creek, WV – Oct 06, 2016
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Reply
Dr Shaffer and his staff at Women's and Children's hospital was very kind and informative about everything that he was about to do, how much time he expected surgery, and the extended care needed, prognois and risks associated with my grand daughters removal of tonsils and Adonis. His staff helped with calming her down, along with myself, her mother, Sonya, and her little squishy lizard, named Marcus, who was allowed to accompany her in the surgery room during surgery. Just having him helped.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Kami Shaffer in Spencer WV – Jan 15, 2016
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Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for West Virginia
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Frequently Treated by Dr. Shaffer

Based on treatment records, we have identified the following as areas of care that Dr. Shaffer treats more often than their peers. If you are unsure whether Dr. Shaffer treats other conditions, please contact the office at (304) 388-2980.

Sleep Apnea

Sleep-disordered breathing specialists diagnose and treat conditions, such as snoring or obstructive sleep apnea, in which breathing is interrupted during sleep, resulting in symptoms of fatigue, irritability and high blood pressure.Compare with other Sleep Apnea specialists.

Dr. Shaffer is experienced in the area of Sleep Apnea. See the graph below to learn more about his experience.

Based on claims data for 2 conditions and procedures

Treatments
Dr. Shaffer
Similar Providers
Sleep Apnea
Normal
Frequency
High
Frequency
Very High
Frequency

Otologic Conditions & Procedures

Otolgic care is s subspecialty of otolaryngology (ear, nose and throat) that focuses on symptoms and conditions of the ear, including hearing loss, tinnitus, dizziness and infections.Compare with other Otologic Conditions & Procedures specialists.

Treatments
Dr. Shaffer
Similar Providers
Otitis Media
Ear Tube Placement
Tinnitus
Outer Ear Infection
Normal
Frequency
High
Frequency
Very High
Frequency

Check Dr. Shaffer's experience treating your condition or procedure

Dr. Shaffer's conditions and procedures:

  • Ablation or Excision of Nasal Turbinates
  • Abscess or Cyst Drainage or Aspiration
  • Acute Laryngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Adenoidectomy
  • Airway Disorders
  • Airway Surgery
  • All Headaches (incl. Migraine)
  • Allergic Rhinitis
  • Allergies
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Audiometry
  • Balloon Sinuplasty
  • Bell's Palsy
  • Big Ears
  • Carotid Ultrasound
  • Cervical Lymph Node Dissection
  • Cholesteatoma
  • Chronic Adenoid Infection
  • Chronic Laryngitis
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Cleft Lip
  • Cleft Lip and Palate
  • Cleft Palate
  • Cochlear Implant Insertion
  • Conductive Hearing Loss
  • Cough
  • Deafness
  • Deformities of Auricle or Pinna
  • Deviated Septum
  • Diagnostic Nasal and-or Sinus Endoscopy
  • Dizziness
  • Dysphagia
  • Ear Ache
  • Ear Infection
  • Ear Surgery
  • Ear Tube Placement
  • Earwax Buildup
  • Earwax Removal
  • Enlarged Turbinates
  • Eustachian Tube Dysfunction
  • Evaluation and Treatment of Sleep Disorders
  • Excision of Parotid, Sublingual, or Submandibular Gland
  • Excision of Submandibular Gland
  • Fiberoptic Endoscopic Evaluation of Swallowing (FEES)
  • Gastroesophageal Reflux Disease (GERD)
  • Head or Neck Lump or Swelling
  • Headache
  • Hearing Loss Due to Noise
  • Hearing Screening
  • Hoarse Voice (Dysphonia)
  • Home Sleep Study
  • Intranasal or Sinus Procedure
  • Laryngitis
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy and Laryngotomy
  • Lymph Node Biopsy or Excision
  • Malignant Otitis Externa
  • Meniere's Disease
  • Middle Ear Implant Candidacy Evaluation
  • Nasal Polyp
  • Nasal Septum Surgery (Septoplasty)
  • Neck Mass
  • Neck Surgery
  • Nose Disorders
  • Nosebleed
  • Oral and-or Facial Cleft
  • Oral Cancer
  • Oral Cancer Screening
  • Orbital Fracture
  • Otitis Media
  • Otosclerosis
  • Outer Ear Infection
  • Parathyroid (Gland) Disease
  • Parathyroid Surgery
  • Parotidectomy
  • Perforated Eardrum
  • Perforated Eardrum Repair (Tympanoplasty)
  • Peritonsillar Abscess
  • Pharyngitis
  • Postnasal Drip
  • Puncture Aspiration
  • Rhinoseptoplasty
  • Salivary Gland Cyst
  • Salivary Gland Diseases
  • Salivary Gland Stones and Inflammation
  • Salivary Gland Surgery
  • Sinus Surgery
  • Sinusitis
  • Sleep Apnea
  • Sphenoidotomy (Sinus Surgery)
  • Swallowing Disorders
  • Throat Disorders
  • Thyroid Scan
  • Thyroid Surgery
  • Thyroidectomy
  • Thyroidectomy or Thyroid Lobectomy
  • Tinnitus
  • TMJ
  • Tongue Cancer
  • Tongue-Tie
  • Tonsillectomy
  • Tonsillitis
  • Ultrasound, Thyroid
  • Vertigo
  • Vocal Cord Nodule
  • Vocal Cord Paralysis
  • Wheezing

Insurance Check

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Dr. Shaffer accepts

Accepted insurance can change. Please double-check when making an appointment.

(304) 202-1202

Dr. Shaffer accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Select
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
Blue Choice Advantage
Blue Preferred PPO
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
Coventry Health Care
HealthSmart
Highmark Blue Cross Blue Shield
Medicaid
MultiPlan
Tricare
TriCare for Life
UnitedHealthCare
United Healthcare

About Me

Care Philosophy

Always put patients and families first. Give them fair and honest treatment in everything you do.

Specialties

  • Ear, Nose, and Throat
  • Otolaryngology-Head and Neck Surgery
  • Pediatric Otolaryngology (Ear, Nose & Throat)

Board Certifications

Education

2014
Childrens Hospital of Pittsburgh of UPMC
Fellowship Hospital
2013
West Virginia University Hospitals
Residency Hospital
2009
West Virginia University Hospitals
Internship Hospital
2008
West Virginia University
Medical School
,

Awards

Frequently Asked Questions

How can I make an appointment with Dr. Marcus Shaffer, MD?

Click here to schedule an appointment online. New patients can also call (304) 202-1202, and for other questions, call (304) 388-2980.

Does Dr. Marcus Shaffer, MD offer telehealth services?

Dr. Shaffer has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Marcus Shaffer, MD accepting new patients?

Dr. Marcus Shaffer, MD generally accepts new patients on Healthgrades. You can see Dr. Shaffer's profile to make an appointment.

Does Dr. Marcus Shaffer, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Shaffer accepts your insurance.

What are Dr. Marcus Shaffer, MD's top areas of care?

Dr. Shaffer frequently treats Sleep Apnea and Otologic Conditions & Procedures. See all practice areas where Dr. Shaffer specializes.

Where is Dr. Marcus Shaffer, MD's office located?

Dr. Shaffer's office is located at 830 Pennsylvania Ave Ste 204, Charleston, WV 25302. Find other locations and directions on Healthgrades.

Affiliated Hospitals

Dr. Shaffer is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

CAMC Memorial Hospital

Charleston, WV

3 Awards Received

CAMC General Hospital

Charleston, WV

72% Patients that would definitely recommend, 2% higher than the national average

3 Awards Received

CAMC Women and Children's Hospital

Charleston, WV

3 Awards Received