Dr. Marc D. Eisen, MD

Dr. Marc D. Eisen, MD

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Neurotology | Male | 46 years old

52 reviews| Leave a review

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Patient Testimonials

Care Philosophy

Dr. Eisen's clinical interests include disorders of hearing and balance, including hearing loss, cholesteatoma, acoustic neuroma, facial nerve disorders, cochlear implantation, otosclerosis and Meniere's disease. He has authored many papers that have appeared in the otolaryngology literature, and has made numerous presentations at national meetings. His research earned him several prestigious grants and awards from both the Academy of Otolaryngology - Head and Neck Surgery and the NIH.Read more

Dr. Eisen's Experience

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Visiting Dr. Eisen

Dr. Eisen accepts 13 insurance carriers

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Hospital Quality
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Dr. Eisen's Reviews

Likelihood of recommending Dr. Eisen to family and friends
2.3
based on 52 total surveys (14 with reviews)
Key Survey Insights
  • Trustworthiness
     (50)
  • Helpfulness
     (51)
  • Staff
     (51)
  • Scheduling
     (50)
Experience with Dr. Eisen
  • Level of trust in provider's decisions
     (50)
  • How well provider explains medical condition(s)
     (51)
  • How well provider listens and answers questions
     (51)
  • Spends appropriate amount of time with patients
     (51)
Dr. Eisen's Office & Staff
  • Ease of scheduling urgent appointments
     (50)
  • Office environment, cleanliness, comfort, etc.
     (51)
  • Staff friendliness and courteousness
     (51)
  • Total wait time (waiting & exam rooms)
    10 – 15 minutes (51)
Open Full Survey+
in New Britain, CT |
He earned the crummy amount of stars he got. Fellow suffers of mystery ear and throat pain. Go see a pain specialist who's also a Neurologist if you can find one. After a brain MRI, I have severe neuralgia in a major nerve. Sent me to another ENT to doublecheck and now the pain specialist/Neurologist is trying different medications to reduce pain and swelling. Dr. Eisen looked in my ear and hurt like crazy. he said "I can't believe that hurts". Got 6 minutes of his precious time and a big bill.
in Farmington, CT |
I wear hearing aids . when one ear's hearing diminishes noticeably in a day its reason to have concern and get it checked. it's what happened to me and what I did. naturally I went to someone my wife/audiologist knows by respected reputation. I found Dr Eisen a v. good listener. sitting, wanting to hear what I had to say about why I was there. logical elimination of serious concerns. solid advice w/ follow up offer. [full disclosure: my wife does not work w/ or for Dr Eisen]
in West Hartford, CT |
I was referred to Dr. Eisen following an automobile accident . I had ongoing issues with vertigo and was taking Meclizine for many months. Dr. Eisen put me on the fast track to recovery. He explained my options and made me feel confident that my issues could (at least be controlled) Dr. Eisen was compassionate, professional, extremely knowledgeable and spent as much time with me as needed to understand what was going on with my vertigo. Five star professional provider. Highly Recommend.
in Simsbury, CT |
I saw him in regards to my profound hearing loss. I agreed to having Cochlear Implant, for as long as it was MRI safe (due to also having MS). They found me MED EL brand to be safe for MRI. He did a wonderful job on the Surgery (didn't even have to shave my hair; just a clean cut behind the ear....perfectly done). Was in/out within 4 hours. My recovery went well. Saw him a week later. He said it looks good, and that I was ready for CI hook up within next 2-3 wks. Very pleasant w/TLC!
in Middlefield, CT |
Dr. Eisen basically gave me my life back. Not sure where any of these negative reviews are coming from. He is an EAR expert. I had severe rotational vertigo where I could not stand, eat or conduct my daily life. I also have hearing loss in one ear with tinntius (Meneries Disease). He is Very compassionate, highly knowledgeable, respectful and personable. I would not go to anyone else. He spends a lot of time answering questions I would not go to anyone else. See an EXPERT ! DR. EISEN.
in Plainfield ct |
I felt very comfortable and relieved after my appointment with Dr. Eisen. I was diagnosed with a acoustic neuroma by another physician and referred to his office. His office scheduled me in right away and I didn't have to wait long. He answered all my questions and was on the same page as I was. He joked which made me feel more comfortable.
in East Hartford, CT |
Dr. Eisen was very good at explaining the diagnosis to me. He and his staff were friendly yet professional. I would def. go back and would recommend him to others.
in Farmington, CT |
Don't ever go see this doctor. I waited over 2 hours to see him. By the time he got to me, he told me he was behind and wanted me to hurry up as to why I was there. He was rude, in a hurry, no bedside manner, and never laid a finger on me. Just went over the results and said I was fine. The only reason why I saw him was that he was only a week wait for a new patient. Now I see why. Going to see another doctor that has a 5 week wait and suffer. Letting my insurance company know.
Amazingly patient and understood my concerns. Some clarity may have been slightly more beneficial prior to my surgical date but he was otherwise very knowledgable and well- spoken. My referral made a wise choice helping me get to Dr. Eisen.
New Fairfield, CT |
Does not have a good patient 'bedside manner', is not specific and talks over your head. Seems aloof. He may be talented but his post operative level of care is poor and simplistic with no follow up. The Hartford surgical facility that he practices in is second rate. I will not return to his care.
Negative experience. Waited over an hour. Staff kept telling me I was next but some guy walked in and staff said Dr.would be able to see him without appointment. Waited in room while he walks right by to see the other guy I went to talk to staff and they said I could talk to the office manager if I wanted to. Must be a frequent occurrence. After all that I saw Dr for 5 min. Supposed to be very knowledgeable and capable guy but make sure you have time and patience.
CT |
WORSE DOCTOR I HAVE EVER BEEN TOO! My ears have been clogged for months !!!! and I took a hearing test, due to me doing relatively good, the doctor decided that no more further examination will be done. Just told me plain out that he could not do anything else or prescribe me with anything. He just looked into my ears, that's it! No more further exam of my throat, nose, inside my ears past the ear drum NOTHING! He said due to the tests nothing else is needed. HE IS THE BIGGEST JOKE EVER.
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He seemed intent on getting in & out quickly. Did not explore possible causes of my symptoms nor ask related questions that may be contributing to these symptoms. Though visit was ear related, Did not even look down my throat or nose.
WORST DR ON THE ENTIRE PLANET : HE WAS THE WORST DR. IVE EVER BEEN TO . DONT WASTE YOUR TIME SEEING HIM!!!!!!!
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    Dr. Eisen's Care Philosophy

    Dr. Eisen's clinical interests include disorders of hearing and balance, including hearing loss, cholesteatoma, acoustic neuroma, facial nerve disorders, cochlear implantation, otosclerosis and Meniere's disease. He has authored many papers that have appeared in the otolaryngology literature, and has made numerous presentations at national meetings. His research earned him several prestigious grants and awards from both the Academy of Otolaryngology - Head and Neck Surgery and the NIH.

    Dr. Eisen's experience matches your search based on the following criteria:

    •  Based on total number of patients treated over the last 12 months
    •  Specializes in Neurotology
    •  Board certified in Neurotology and Otolaryngology
    •  No malpractice claims found
    •  No sanctions found
    •  No board actions found

    Awards & Recognition

    • Awards & Honors
      • Healthgrades Honor Roll
      What is a recognized doctor
    • Media & Publications

      Dr. Eisen has no media or publications listed.

    Background Check

    • 0
      Malpractice Claims

      No malpractice history found for Connecticut.

      What is medical malpractice
    • 0
      Sanctions

      No sanctions history found for the years that Healthgrades collects data.

      What is a sanction or disciplinary action
    • 0
      Board Actions

      No board actions found for the years that Healthgrades collects data.

      What are board actions

    Board Certifications

    Why It Matters: Dr. Eisen's Board Certifications

    Board certification should be one of your top considerations when choosing a doctor. Board certification is an official recognition given to doctors who have met specific requirements set by national medical specialty boards in the... More

    • Neurotology
    • Otolaryngology

    Conditions Treated

    • Acoustic Neuroma
    • Bell's Palsy
    • Benign Positional Vertigo
    • Bone Disorders
    • Brain Disorders
    • Brain and Nervous System Cancer (incl. Gliomas, Astrocytoma, Schwannoma, Medulloblastoma, Chordoma)
    • Cancer
    • Cholesteatoma
    • Conductive Hearing Loss
    • Cranial Trauma
    • Deafness
    • Dizziness
    • ENT Cancer
    • Ear Ache
    • Ear Disorders
    • Ear Infection
    • Earwax Buildup
    • Eustachian Tube Dysfunction
    • Facial Fracture
    • Headache
    • Hearing Loss
    • Labyrinthitis
    • Meniere's Disease
    • Migrainous Vertigo
    • Otitis Media
    • Otosclerosis
    • Outer Ear Infection
    • Perforated Eardrum
    • Tinnitus
    • Vertigo

    Education

    • Medical School
      Perelman School Of Medicine University Of Pennsylvania

      Graduated in 2000

    • Internship Hospital
      University Of Pennsylvania School Of Medicine,Department Of Surgery

      Completed in 2001

    • Residency Hospital
      University Of Pennsylvania School Of Medicine, Department Of Otorhinolaryngolgy

      Completed in 2005

    • Fellowship Hospital
      John Hopkins University, Department Of Otolaryngology, Division Of Otology/Neurotology

      Completed in 2007

    • Undergraduate School
      Northwestern Center Feinberg School Of Medicine

      Graduated in 1993

    • Other Education
      PHD, University Of Pennsylvania

      Completed in 2000

    Languages Spoken

    • English

    Memberships &
    Professional Affiliations

    Dr. Eisen does not have any memberships or affiliations listed. If you are Dr. Eisen and would like to add memberships or affiliations, please update your free profile.

    Specialties

    • Neurotology
    • Otolaryngic Skull Base Surgery

    Procedures Performed

    • Bone Anchored Hearing Aid Implant
    • Cochlear Implant Insertion
    • Craniectomy, Craniotomy, Surgery of Skull Base, Neuroendoscopy
    • Diagnostic Nasal and-or Sinus Endoscopy
    • EMG (Electromyography)
    • Ear Reconstruction
    • Ear Surgery
    • Ear Tube Placement
    • Eardrum Repair
    • Head and Neck Surgery
    • Inner Ear Repair
    • Lymph Node Biopsy or Excision
    • Mastoidectomy
    • Myringotomy
    • Perforated Eardrum Repair (Tympanoplasty)
    • Skull Base Surgery
    • Stapedectomy
    • Vestibular Testing
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