Dr. Malgorzata Kaluza, MD

Dr. Malgorzata Kaluza, MD

Family Medicine | Female | 48 years old

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Care Philosophy

Dr. Kaluza specializes in Family Medicine and practices in Saint Augustine, FL. She practices at 1 location.

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Dr. Kaluza's Experience

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Specialties

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Background Check

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Education

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Awards & Recognition

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Languages Spoken

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Visiting Dr. Kaluza

Dr. Kaluza accepts 5 insurance carriers

Affiliated Hospitals

Hospital Quality

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Dr. Kaluza's Reviews

Likelihood of recommending Dr. Kaluza to family and friends
4.1
based on 40 total surveys (5 with reviews)
Key Survey Insights
  • Trustworthiness
     (39)
  • Helpfulness
     (39)
  • Staff
     (40)
  • Scheduling
     (40)
Experience with Dr. Kaluza
  • Level of trust in provider's decisions
     (39)
  • How well provider explains medical condition(s)
     (39)
  • How well provider listens and answers questions
     (38)
  • Spends appropriate amount of time with patients
     (39)
Dr. Kaluza's Office & Staff
  • Ease of scheduling urgent appointments
     (40)
  • Office environment, cleanliness, comfort, etc.
     (40)
  • Staff friendliness and courteousness
     (40)
  • Total wait time (waiting & exam rooms)
    10 – 15 minutes (33)
Open Full Survey+
in st augustine, fl |
Excellent Dr. Takes all time needed to listen to you and your health care concerns.
in Saint Johns, FL |
Dr Kaluza's NP, Betsy, didn't send my daughter's prescription into our pharmacy right before a holiday (the office was closed the day after the appt & 3 months later we've never received a callback from the voicemail message we left) Dr. Kaluza is nice, but some staff members are NOT & are absolutely NOT patient focused. I have never been treated so poorly by a doctor's office...basically turned away because they really didn't want to schedule an appt for preventive care--don't make enough $?
Jacksonville, FL |
Initial experience was good. As time went on, it seemed she was too busy and didn't listen.
The worst customer service I've ever experienced. This practice has the worst management. When things go wrong and they make a mistake, rather than focusing on customer service recovery, they focus only on how to make themselves look right. The communication is awful. I was told by the practice manager word by word that your expectation of us is irrelevant. We had one visit there and will never go back again. Unbelievable!!!! Never been treated so disrespectful.
Bessemer, AL |
We very much enjoyed the care from Dr. Kaluza, however, her office staff was terrible. They didn't include the appropriate information for us to schedule an appointment with a referring physician AND for us to schedule an MRI. They caused us to miss two appointments which is now setting us back weeks to get my mom into her tests. It's a real shame, because Dr. Kaluza was wonderful. If her staff can make this many mistakes, we unfortunately cannot continue our care at her office.
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Dr. Kaluza's experience matches your search based on the following criteria:

  •  Based on total number of patients treated over the last 12 months
  •  Specializes in Family Medicine
  •  Board certified in Family Practice
  •  No malpractice claims found
  •  No sanctions found
  •  No board actions found

Awards & Recognition

  • Awards & Honors
    • Healthgrades Honor Roll
    What is a recognized doctor
  • Media & Publications

    Dr. Kaluza has no media or publications listed.

Background Check

  • 0
    Malpractice Claims

    No malpractice history found for Florida.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Background Check

Why It Matters: Dr. Kaluza's Board Certifications

Board certification should be one of your top considerations when choosing a doctor. Board certification is an official recognition given to doctors who have met specific requirements set by national medical specialty boards in the... More

  • Family Practice

Conditions Treated

Dr. Kaluza does not have any conditions listed. If you are Dr. Kaluza and would like to add conditions you treat, please update your free profile.

Education

  • Medical School
    University Of Medical Science In Poznan, Faculty 1

    Graduated in 1993

  • Residency Hospital
    University Of Florida Health Science Center

    Completed in 2000

Languages Spoken

  • English
  • Polish

Memberships &
Professional Affiliations

Dr. Kaluza does not have any memberships or affiliations listed. If you are Dr. Kaluza and would like to add memberships or affiliations, please update your free profile.

Specialties

  • Family Medicine

Procedures Performed

Dr. Kaluza does not have any procedures listed. If you are Dr. Kaluza and would like to add procedures you perform, please update your free profile.

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