Dr. Luis Santos, MD

Pediatric GastroenterologyMaleAge 60

Dr. Santos
Accepting new patients
Telehealth services available

Paso del Norte Children's Specialty Clinic

125 W Hague Rd Ste 360 El Paso, TX 79902

Make an Appointment

(915) 533-2600

Dr. Luis Santos, MD is a Pediatric Gastroenterology Specialist in El Paso, TX and has over 36 years of experience in the medical field. He graduated from University of Puerto Rico School of Medicine medical school in 1985. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Santos to book an appointment.

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At a Glance

  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Santos' experience treating your condition or procedure

Dr. Santos' Top Procedures and Conditions

Treatment Frequency
Nausea
very high
very high

Treatment Frequency

Dr. Santos treats Nausea more than 100% of his peers

Dr. Santos treats this condition more than 100% of his peers

Constipation
very high
very high

Treatment Frequency

Dr. Santos treats Constipation more than 100% of his peers

Dr. Santos treats this condition more than 100% of his peers

Vomiting Disorders
very high
very high

Treatment Frequency

Dr. Santos treats Vomiting Disorders more than 100% of his peers

Dr. Santos treats this condition more than 100% of his peers

Dr. Santos' conditions and procedures:

  • Abdominal Pain
  • All Types of Food Poisoning
  • Anal or Rectal Pain
  • Anemia
  • Barrett's Esophagus
  • Benign Neoplasm of the Digestive System
  • Celiac Disease
  • Colonoscopy, Proctosigmoidoscopy, and Sigmoidoscopy
  • Constipation
  • Crohn's Disease
  • Dehydration
  • Diarrhea
  • Diffuse Esophageal Spasm
  • Duodenal Polypectomy
  • Duodenal Ulcer
  • Duodenitis
  • Dysentery
  • Dysphagia
  • Endoscopy (Esophagus, Stomach, Small Intestine)
  • Enteritis
  • Eosinophilic Esophagitis
  • Esophageal Motility Disorders
  • Esophageal Ulcer
  • Esophagitis
  • Fecal Impaction Removal
  • Food Allergy
  • Food Poisoning
  • Gas-Bloat Syndrome
  • Gastric Ulcer
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Bleeding
  • Gastrointestinal Malabsorption
  • Gastroparesis
  • Heartburn
  • Hemorrhoids
  • Ileus
  • Indigestion
  • Inflammatory Bowel Disease
  • Intestinal Obstruction
  • Irritable Bowel Syndrome
  • Lactose Intolerance
  • Malnutrition
  • Megacolon
  • Mesenteric Panniculitis
  • Nausea
  • Non-Neonatal Jaundice
  • Pancreatitis
  • Peptic Ulcer
  • Pinworm
  • Reflux Esophagitis
  • Salmonella Food Poisoning
  • Ulcerative Colitis
  • Unexplained Weight Loss
  • Vomiting Disorders

Insurance Check

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Dr. Santos accepts

Accepted insurance can change. Please double-check when making an appointment.

(915) 533-2600

Dr. Santos accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Ambetter
Superior Health Plan
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Advantage HMO
Blue Choice
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO

Dr. Santos' Reviews

Likelihood to recommend Dr. Santos

3.8

Based on 38 ratings

5 Stars
63.1578947368421%
(24)
4 Stars
5.2631578947368425%
(2)
3 Stars
2.6315789473684212%
(1)
2 Stars
7.894736842105263%
(3)
1 Star
21.05263157894737%
(8)
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Leave a review

How likely are you to recommend
Dr. Santos?
(Select your rating)
What went well
  • Trusted the provider's decisions (25)
  • Listened & answered questions (24)
  • Explained conditions well (23)
What could be improved
  • Staff wasn't friendly (10)
  • Didn't explain conditions well (9)
  • Difficult to schedule appointment (9)
RecentHighestLowestMost Helpful
Reply Flag
They made us feel comfortable and Dr. Santos explained everything very good.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Staff wasn't friendly
Helpful
Flor Gonzalez – Feb 27, 2021
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Reply Flag
El Dr. Santos es un excelente doctor muy profesional y amable. Desgraciadamente sus asistentes NO son amables.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
Helpful
Feb 17, 2021
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Reply Flag
Estuvo muy bien
What went well
  • Staff friendliness
What could be improved
No results
Helpful
raquel ramirez – Jan 26, 2021
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Reply Flag
We love Dr Santos he is the only one who has actually helped us trying to figure out what's going on with our 14 yr olds gallbladder/pancreas. He has an amazing bedside manner, the nurses are all sweet and front desk girls nice and helpful. I can't recommend Dr Santos enough!!!
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Laura Safar – Aug 11, 2020
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Reply Flag
Very caring and understanding of his young patients
What went well
  • Office environment
  • Staff friendliness
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mickey – Jul 14, 2020
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Reply Flag
He and his MA have very poor communication skills they both were ignorant to both my sons issues and his care. Some of these issues included sending us to the wrong places for x rays and other appointments. My sons pediatrician took control of my sons GI issues while Santos fought her decision by making us jump through additional hoops before reluctantly deciding to get my son the proper treatment.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't listen or answer questions
Helpful
Jun 24, 2020
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Reply Flag
We had a great experience with our visit. My daughter gets nervous at doctor's visits but Dr. Santos was very friendly and took the time to build rapport with her. Dr. Santos also took the time to answer all our questions.
What went well
No results
What could be improved
No results
Helpful
Garcia – Jun 19, 2020
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Reply Flag
Very good doctor always explaines everything to you he is always happy and joyful and has a good attitude and he always answers all your questions
What went well
No results
What could be improved
No results
Helpful
Efren Macias – Mar 27, 2020
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Reply Flag
Ever since I found about my daughter's allergy condition and how it affects her. Dr. Santos and his staff always makes each visit feel very welcome. He is a great doctor. And his staff is always nice and patient.
What went well
No results
What could be improved
No results
Helpful
Carla R. – Mar 06, 2020
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Reply Flag
Everyone was amazing and very informative. The doctor is patient and caring.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ebony mcrae – Sep 05, 2019
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Reply Flag
Good dr, always trouble shoots and listens to my concerns
What went well
  • Trusted the provider's decisions
What could be improved
  • Didn't explain conditions well
Helpful
Vivian rivas – Sep 01, 2019
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Reply Flag
Very attentive to my son, great bedside manners, professional staff.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Annette – Aug 25, 2019
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Reply Flag
Great office staff & doctor!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bridgette Roa – Aug 13, 2019
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Reply Flag
Dr. Santos sad to say is only there for money. He WAS the only pediatric gastroenterologist available in El Paso. I'm so glad to know parents now have other choices. I had to wait until my son turned 18 to take him to another Dr because Dr Santos never did a procedure he needed due to comfort. Now finally my son will get the surgery he needed. Extremely disappointed in this physician, always left his office with more questions than answers!!!!
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Lucy Lucero in El Paso, TX – Jan 06, 2019
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Reply Flag
Awesome doctor and office staff is wonderful. My son was diagnosed with a fairly uncommon issue and Dr. Santos is the kindest, sweetest, and coolest guy there is. He takes the time to talk to. I greatly recommend him....
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Jul 13, 2018
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Reply Flag
Dr Santos has an extensive experience. Excellent professional and human. I will recommend this Doctor.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
N/A in El PAso – Dec 21, 2017
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Reply Flag
The doctor is very friendly and excellent with kids. He answers all questions and stays with patients as long as needed. I recommend him 100%.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
El Paso, TX – Jun 13, 2017
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Reply Flag
Dr. Santos is really well versed in his area of expertise. I like how he ties everything together and then coming up in a well thought out conclusion. Awesome doctor.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
El Paso, Tx – Jun 07, 2017
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Reply Flag
Dr. Santos is incredible! He speaks kindly to your child in a way that they understand. We get our appointments quick and the staff is incredibly helpful and kind as well. The wait is a bit long but it is because he SPENDS TIME with his patients and sees as many as he can throughout the week. Wonderful!
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
MaryBeth in Holloman Air Force Base, NM – Mar 21, 2017
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Reply
Staff at west side office were very rude.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
El Paso, TX – Oct 08, 2016
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About Me

Biography

Dr. Luis Santos, MD is a Pediatric Gastroenterology Specialist in El Paso, TX and has over 36 years of experience in the medical field. He graduated from...Read more

Specialties

  • Pediatric Gastroenterology

Board Certifications

  • Pediatric Gastroenterology

Education

1990
Univ of Texas Medical Branch Hospital
Fellowship Hospital
1988
Caguas Regl Hosp
Residency Hospital
1986
Caguas Regl Hosp
Internship Hospital
1985
University of Puerto Rico School of Medicine
Medical School
,

Awards

Frequently Asked Questions

Does Dr. Luis Santos, MD offer telehealth services?

Dr. Santos has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Luis Santos, MD accepting new patients?

Dr. Luis Santos, MD generally accepts new patients on Healthgrades. You can see Dr. Santos' profile to make an appointment.

Does Dr. Luis Santos, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Santos accepts your insurance.

What are Dr. Luis Santos, MD's top areas of care?

Dr. Santos frequently treats Nausea, Constipation, and Vomiting Disorders. See all procedures and conditions Dr. Santos treats.

Where is Dr. Luis Santos, MD's office located?

Dr. Santos' office is located at 125 W Hague Rd Ste 360, El Paso, TX 79902. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Luis Santos, MD?

Find contact information here to make an appointment.

Locations

Paso del Norte Children's Specialty Clinic

Paso del Norte Children's Specialty Clinic125 W Hague Rd Ste 360 El Paso, TX 79902
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