Dr. Luis Chug, MD
Greater Heights & Memorial Pulmonary & Sleep
1631 North Loop W Ste 600 Houston, TX 77008Accepting new patients
Dr. Chug's Reviews
Likelihood to recommend Dr. Chug
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What went well
- Trusted the provider's decisions (8)
- Appointment wasn't rushed (7)
- Explained conditions well (7)
What could be improved
- Staff wasn't friendly (2)
- Difficult to schedule appointment (1)
- Office environment (1)
Reply Flag
Dr. Chug has been my sleep apnea doctor for a few years now. He is very knowledgeable and an excellent communicator. I would recommend him to anyone.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Philip Salerno – Feb 03, 2021
Reply Flag
Over the past 3 years I have been through the ringer trying to figure out what was causing my excessive daytime sleepiness and sleep attacks, from psychologists who told me I was depressed to people telling me I was just lazy, I finally ended up in the care of Dr. Chug. Under his care I was finally diagnosed narcolepsy, and I cannot say enough great things about him. He listens, and he cares - and he is willing to go above and beyond to ensure the best level of care. I would HIGHLY recommend him to all.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
tf – Oct 02, 2020
Reply
I had an appointment today with Dr. Chug. I received an email and text yesterday confirming my appointment today. When I arrived at the office, I did not have an appointment. I scheduled the appointment online and according to the office staff the online appointment and office do not communicate. There should be a disclaimer online to advise prospective patients. I had to make arrangements to get there and pay for parking FOR NOTHING!
What went well
No results
What could be improved
No results
Sep 14, 2019
We strive to treat all patients with respect and...Read More
Reply Flag
Dr Chug is so friendly. Very refreshing to have a knowledgeable doctor explain things without being short or dismissive. He really listens, and tries to understand your concerns not only give any answer, do not be fooled by his candid personality he knows his stuff! He saved me from bouncing around again back and forth with the ENT.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
C. P – Aug 20, 2019
Reply Flag
First of all he is internal medicine, pulmonary. sleep specialist etc all very well accredited, he is very personable and humble and definitely compassionate. Able to listen and genuinely cares to give you your best options in view of insurance rules. He makes the effort to make sure you are comfortable with the plan and will answer all your questions. He is the best
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
W. in Spring,tx – Apr 05, 2018