Dr. Ludwig Orozco-Castillo, MD
Neurosurgery•Male•Age 44
Accepting new patients
Texas Brain and Spine
7501 Lakeview Pkwy Ste 245 Rowlett, TX 75088Dr. Ludwig Orozco-Castillo, MD is a Neurosurgery Specialist in Rowlett, TX. He is affiliated with medical facilities such as Baylor Scott & White Medical Center - Centennial and Baylor Scott And White Medical Center Lake Pointe. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Orozco-Castillo to book an appointment.
Dr. Orozco-Castillo's Reviews
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What went well
- Listened & answered questions (24)
- Staff friendliness (24)
- Trusted the provider's decisions (24)
What could be improved
- Appointment was rushed (4)
- Didn't explain conditions well (4)
- Didn't trust the provider's decisions (4)
Reply Flag
Not impressed. I was referred by my neurologist after an mri showed a specific issue. Made my appointment and was told that I would need to fill out all my new patient ppw and bring it in. I got to my 345 appointment at 320. I wasn't seen until 5pm. At that time dr orozco proceeds to go into a long speel about how he disagrees with the radiologist my mri is normal for my age and he doesn't even see what my neurologist saw when they did the nerve test. Basically telling me I was wasting his time but that I have carpal tunnel and he can do surgery on that. That was not what I was there for. It was clear my file was not correct or he just didn't care to do the research before he saw me. Why fill out a new patient book if they don't look at that either. When I brought up what I was really there for it was, "oh that needs a different mri and another dr before I can do anything. " So, I wasted almost 3 hours to see him for maybe 10 minutes for absolutely nothing. I'm not impressed.
What went well
No results
What could be improved
- Office environment
- Long wait times
- Appointment was rushed
- Didn't explain conditions well
- Didn't trust the provider's decisions
Ashlee Merritt – Feb 05, 2021
Reply Flag
I did not get to visit. I was called the day before my first appointment. They left a voice mail that said I did not call back, they would cancel my appointment. When I called back, I asked if they did this for every appointment and they said yes. I canceled my appointment for them. Funny thing, I made the appointment 2 days before the appointment.
What went well
No results
What could be improved
No results
Unhappy – Jan 14, 2021
Reply Flag
The surgery - a kyphoplasty on my father's 12th vertebrae went well. The problem was his office staff at the follow-up visit. They completely forgot my father was waiting in a room for an hour and ten minutes. He is 84. He has diabetes and is a heart patient. How do you forget a patient waiting in the room??? How do I know they forgot? They admitted that they forgot. So would we recommend the surgeon? Yes. The office staff? A definite NO.
What went well
No results
What could be improved
- Long wait times
Jan 07, 2021
Reply Flag
Dr Orozco is the best. I was skeptical about having surgery at first, but now that I have had it done, was the best decision I ever made. Go see Dr Orozco he is awesome, to say the least. If you have any kind of Brain or Vertebrae problem go to Dr. L. Orozco
What went well
- Office environment
- Staff friendliness
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Neil Buzz Fanion – Nov 12, 2020
Reply Flag
I was referred to Dr Orozco, by my primary Doctor, after seeing another surgeon. Staff at the office was very nice and helpful. I was sent to a small waiting room after 15 min I saw the Dr. He had to review my MRI/C SCAN and other medical surgery folder. He did an exam on me ask a lot of questions and than he review the C SCAN/MRI with me. He show me what was the issues and what he was going to do, he told me what the surgery was going to be like how long it would be and if I had to stay in the hospital over night. He told me step by step what to expect and what the outcome would be. I PUT COMPLETE TRUST IN HIS SURGERY.
What went well
No results
What could be improved
No results
Tony Corso – Sep 03, 2020
Reply Flag
I have been to many drs about my spine ! He did surgery on my neck to replace some disks and I finally feel 100% Better!!
What went well
No results
What could be improved
No results
Annette Baker – Apr 21, 2020
Reply Flag
Dr. Orozco performed a 3-level, 360-degree lumbar fusion on me in Aug of 2018. That surgery was (and continues to be) one of the most painful and traumatic experiences of my life. My pain was never managed while I was hospitalized. I woke up from that surgery screaming. Dr. Orozco and his PA, Stephanie said they would adjust my medication but never did. I cried in pain through several nights and my nurses said there was nothing they could do because my doctor hadn’t changed my medication orders. (I’m a mom of two young children and married to a very loving husband...they’ve had to endure this trauma with me.) When I moved from Baylor Scott & White Lakepoint Hospital to a rehabilitation hospital a WEEK later, my pain was finally managed. It’s been a year since my surgery. I am now in more pain than before my surgery. Dr Orozco doesn’t believe I’m really in pain. That’s convenient for him. He has offered to put in a pain pump, but I’m very anxious to have any more procedures from him.
What went well
- Appointment scheduling
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Aug 12, 2019
Reply Flag
Dr. Orozco performed an L4/L5/S1 fusion on me. Dr. Orozco has a bedside manner that is second to none. His team at Texas Brain and Spine are superb. Dr. Orozco takes a very conservative and thorough approach to patient care. He does a great job of plainly explaining treatment options and possible risks. Being under the care of Dr. Orozco and the professionals that he trusts with patient referrals has profoundly altered my life in a positive way.
What went well
No results
What could be improved
No results
Austin Morel in Terrell, TX – Nov 18, 2017
Reply Flag
I went to Dr. Orozco for a microdiscectomy on my L4-L5 and at nearly 3 weeks my pain has gone from a medicated 5 to a unmedicated 1. It is still early in the recovery process for me, but I'm thrilled about the results so far.
The wait time can run long, but is well worth it. He really listens and answers your questions thoroughly, which was very important to a first timer such as myself.
What went well
No results
What could be improved
No results
Plano, TX – Jun 14, 2017
Reply Flag
Got in in a timely fashion. Dr Orozco listens and explains anything you have a question about. He clearly explains treatment plan and choice if applicable. Pleasant. Staff is efficient at the appointment. It took several days for them to get back to me about scheduling tests but they do have to wait for insurance to get back to them first.
What went well
No results
What could be improved
No results
Terrie in Rowlett, Tx – Jun 13, 2017
Reply Flag
Dr. OROZCO IS AN AMAZING SURGEON, he performed surgery on me for a ruptured disk that was crushing my spinal cord. I came out of surgery walking with none of the painful siatica that I had prior to surgery. His staff was cordial and awsome. I already have recommended him to many people and will recommend him to everyone. Thank you Dr. OROZCO and staff for making my life better, sincerely, Kathy Ratliff
What went well
No results
What could be improved
No results
Kathy Ratliff in Rockwall, TX – May 04, 2017
Reply Flag
Dr. Orozco is an excellent physician. He saved my father's life after he suffered a subdural hematoma. He thought quickly and precisely when it was most needed. He is very compassionate, you can see that medicine is his passion. He was extremely kind and careful when we need it the most. Three months have passed and my father is doing better than ever! We can never thank him enough for literally bringing my father back to a happy life!
What went well
No results
What could be improved
No results
Paulette in Rowlett, TX – Jan 12, 2017
Reply Flag
Asked lots of questions about medical history- wanted to know what's hurting. Liked the appointment. Went well.
What went well
No results
What could be improved
No results
Houston, Tx – Mar 28, 2016
Reply Flag
I have not had my surgery as of now, but so far my visits to Dr. Orozco's clinic have been favorable. The wait time to see DR Orozco is minimal, he goes over your treatment thoroughly and answers questions in an easy to understand language.
What went well
No results
What could be improved
No results
James McConnell in Rowlett, TX – Mar 27, 2016
Reply Flag
This was my first visit but I did find the staff very friendly and they worked quickly to schedule my appointment within the week. Dr Orozco was very kind and took the time to review my MRI with me so I could see what was causing my back and leg pain. He gave me options and choosing surgery I feel I am in capable hands. The nursing staff was very efficient and helpful. All together a good team.
What went well
No results
What could be improved
No results
Jan 26, 2016