Dr. Lucina Trevino, MD
My Medical Network Hospice
505 Pleasanton Rd San Antonio, TX 78214Accepting new patients
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Dr. Trevino's Reviews
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What went well
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What could be improved
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I really like that the doctor listens to me. She spends as much time as I need to answer all questions that l have.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dean in San Antonio,tx – Mar 12, 2017
Had a great visit as always. The staff was excellent. The doctor is very knowledgeable. Super caring and dedicated to her patients. Love the atmosphere in this office.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Tucson, AZ – Mar 12, 2017
Very knowledgeable. Kind and courteous staff. Office is clean. I was treated with respect. I would recommend Dr. Trevino to all my family and friends
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Austin, TX – Mar 12, 2017
Very nice Doctor and staff. Every is very friendly and helpful.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Vanessa Palomo in San Antonio, TX – Jan 10, 2017
She is very competent and professional . I always feel genuine concern for my family and myself . She is excellent!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Bill in San antonio – Nov 22, 2016
Excellent service both by the doctor and the staff
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Perla in San Antonio – Nov 22, 2016
Dr. Trevino both sisters are terrific and very good in listening to and understanding. It's always best to have patience and wait for the doctor to come in and see you to find out why your here for the visit. .am always thanking the doctor's when leaving the clinic..
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Regina Vargas in San Antonio,Texas – Nov 21, 2016
I want to transferring to Dr. Trevino as my family Dr. Because attention it's very good. compared with another dr. Offices????excellent
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jimmy Allen in San Antonio, tx – Nov 21, 2016
Going back to the previous comment. I was wrong to write it. I looked into my statement and viewed that it was a glitch and was charged only once. Dr. Trevino is really a good doctor and PA Trevino is a great! I am sorry Dr. Trevino for my error. She is willing to see you, even same day appointments. I remember when I first met her, she was the only Dr. willing to see my daughter. It appears that I am just an ungrateful patient. Again, I apologize.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
San Antonio, TX – Sep 21, 2016
She was awesome at first (2004-14). That was the reason why my daughter and I would go to her. Also, She gives good referrals. However her staff turnover rate is high. When you call, you have to leave a message to so they might call you back. I was never reimbursed an overcharged co pay after speaking to the young lady in charge and the doctor and lastly, today my daughter went to an appointment to receive her vaccine (which I told the nurse when set apt) to be told to go to a pharmacy.
What went well
No results
What could be improved
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't explain conditions well
- Didn't trust the provider's decisions
San Antonio, TX – Aug 09, 2016
I like that the office is small.The wait time is always extra long!You will have to wait a hour for Any Reason!
What went well
- Staff friendliness
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Office environment
- Long wait times
Jan 07, 2016
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