Dr. Lorenzo Berlanga, MD
Medical Procedures Center
4800 N Saginaw Rd Midland, MI 48640Accepting new patients
Dr. Berlanga's Reviews
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What went well
- Wait times (12)
- Appointment scheduling (11)
- Office environment (11)
What could be improved
- Didn't listen or answer questions (4)
- Didn't trust the provider's decisions (4)
- Didn't explain conditions well (3)
Reply Flag
Went for a couple years trying to get a diagnosis. He refused to give me a pap or a physical and told me my symptoms were normal because I was over 30, my hormones were changing . Another time he actually told me it was all in my head, there was nothing wrong with me. He put me on bc which made the issue worse and he actually yelled at me when I told him I stopped taking it after 3 months. Told me I didn't give it enough time and then lectured me for another 15 minutes about my weight. I was 5'3 and 125 lbs! I finally found a Dr. in Auburn who listened to me describe what was happening and in less than 15 minutes had a diagnosis, referred me to a specialist and I had surgery a month later.....for something that was all in my head ?? That Dr. did more in a 15 minute visit than Berlanga did in 3 years.
What went well
- Appointment scheduling
- Wait times
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't trust the provider's decisions
RM – Dec 10, 2020
Reply Flag
Daughter had gone in on a Saturday to find out about possible strep infection. Assistant took the test with ended up negative and Dr. indicated likely head cold.
The next day, with still a bad sore throat, she went to urgent care. Halfway through the test, it indicated a strong positive for strep. Nurse indicated that whoever took the test should be fired and the doctor should have done more. Terribly disappointed. This used to be a good family practice, up until a couple of years ago.
What went well
No results
What could be improved
No results
Midland, MI – Mar 13, 2017
Reply Flag
Dr. Berlanga and his nurse have always been wonderful to me. They are very kind and respectful and always have a smile and sense of humor. Dr. Berlanga listens and spends time with you as needed. I have recommended him in the past and still do. :)
What went well
No results
What could be improved
No results
MI – Jan 20, 2017
Reply Flag
Dr. Berlanga's office canceled my daughter's appointment twice after we had arrived. My daughter is only 4 months old. Today I called and said I would be a few minutes late. The receptionist said as long as I was there by ten after I could keep the appointment. I was there at ten after and they still cancelled the appointment. I didn't reschedule. I'm finding a new gp.
What went well
No results
What could be improved
No results
Midland, MI – Jun 14, 2016