I want each patient to feel they are part of a family here. We try to train our staff this way. It is important to me that you feel special and not just a number like many offices . I tell my staff please come from a position of "YES!" If we can help a patient we should. I disdain places where signs are posted everywhere 'don't do this' 'no this. no that".Read more
I have been practicing over 20 years. All of my years have been in teaching hospitals which tend to keep...Read more
Dr. Cousineau's Experience
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Overall Patient Satisfaction
Likelihood of recommending Dr. Cousineau to family and friends is 3 out of 5
Likelihood of recommending Dr. Cousineau to family and friends
based on23total surveys
Key Survey Insights
Experience with Dr. Cousineau
Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients
Dr. Cousineau's Office & Staff
Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
16 – 30 minutes(22)
Dr. Cousineau Says:
I am part of a very busy and dynamic all female practice. Sometimes we have emergencies or issues which arise such as miscarriage which may require some extra TLC. We all strive to give excellent care and time to each and every patient. Sometimes though I can become behind when I have taken extra time with a patient. I strive to take care of each individual and I hope you will be patient if I...