Dr. Lily Phillips, MD
Grace Family Health
24910 Las Brisas Rd Ste 105 Murrieta, CA 92562Accepting new patients
Dr. Phillips' Reviews
Likelihood to recommend Dr. Phillips
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What went well
- Listened & answered questions (160)
- Appointment wasn't rushed (158)
- Trusted the provider's decisions (158)
What could be improved
- Long wait times (24)
- Staff wasn't friendly (16)
- Appointment was rushed (11)
Reply Flag
Dr. Lilly Phillips always takes her time to go over everything with you and makes it easy to understand. She listens and is always searching for something that will help.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Bonnie D – Feb 04, 2021
Reply Flag
This is by far the worst doctors office I ha e felt with in my life. The office staff is incompetent and incapable of doing anything correctly. I was a new patient and I have only been seen once and I have had nothing but problems with this office. Messing up on imagine orders and paper work that I needed to have submitted before I can have any procedures. I’m done with this office finding a new doctor they have done nothing for me besides give me the run around and waste my time.
What went well
No results
What could be improved
- Didn't trust the provider's decisions
Sep 13, 2019
Reply Flag
My overall experience is always great
What went well
No results
What could be improved
No results
A. G. – Sep 14, 2018
Reply Flag
Very positive experience
What went well
No results
What could be improved
No results
J. S. – Sep 11, 2018
Reply Flag
see above
What went well
No results
What could be improved
No results
Steve M. – Sep 11, 2018
Reply Flag
dr phillps does a very great job for me!
What went well
No results
What could be improved
No results
Frank W. J. – Aug 09, 2018
Reply Flag
Franchesca was awesome. i had a facial today and it was just as good if not better than going to a spa. would absolutely recommend it to my friends.
What went well
No results
What could be improved
No results
W. M. – Apr 06, 2018
Reply Flag
I am relieved to find a doctor that I can trust and a helpful office/staff. I prayed for a good doctor and got Dr Phillips.
What went well
No results
What could be improved
No results
Lolita K. – Mar 08, 2018
Reply Flag
I came in knowing how i wanted to improve my appearance but having very little knowledge of how to go about it. Franchesca and Christina take alot of time explaining all of my options to me. They are so sweet and make you feel so comfortable. And most importantly, I walk in feeling confident in whatever they suggest for me and leave with amazing results! I will NEVER go anywhere else!
What went well
No results
What could be improved
No results
Jen P. – Feb 25, 2018
Reply Flag
Absolutely loved my consultation today with Christina and Franchesca! They are very knowledgeable and took the time to listen to and address my skin concerns!
What went well
No results
What could be improved
No results
Synovia H. – Feb 25, 2018
Reply Flag
Very caring, and kind
What went well
No results
What could be improved
No results
Carla B. – Feb 18, 2018
Reply Flag
Great
What went well
No results
What could be improved
No results
Anonymous – Feb 18, 2018
Reply Flag
very help full and informing.
What went well
No results
What could be improved
No results
Alan C. – Feb 18, 2018
Reply Flag
veryhelpful
What went well
No results
What could be improved
No results
David R. – Feb 18, 2018
Reply Flag
very satisfied with the customer service and fast response to my medical needs
What went well
No results
What could be improved
No results
Ana V. – Feb 18, 2018
Reply Flag
very good
What went well
No results
What could be improved
No results
Anonymous – Feb 18, 2018
Reply Flag
The staff took extra time to with my grandson and with myself in our visit, explained all diagnosis and medications that were prescribed as well.
What went well
No results
What could be improved
No results
Wendy E. M. – Feb 18, 2018
Reply Flag
Dr. Phillips is an amazing Dr. and I am so glad the family has her as our PCM.
What went well
No results
What could be improved
No results
Danielle A. – Feb 18, 2018
Reply Flag
The doctor was really nice and listened to what I had to say. She took everything into consideration and gave me the right diagnosis.
What went well
No results
What could be improved
No results
T. D. L. – Feb 18, 2018
Reply Flag
explained issues & concerns to doctor. he gave reasons and explanations for the diagnosis he's giving, how to deal with the issues going forward.
What went well
No results
What could be improved
No results
Anonymous – Feb 18, 2018