Dr. Lauren Goode, MD
Accepting new patients
Accepting new patients
Telehealth services available
Dr. Lauren Goode, MD
Internal Medicine
Primary Health GroupHenrico, VA 23233
12018 W Broad St Ste 101
Dr. Goode's Reviews
Likelihood to recommend Dr. Goode
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How likely are you to recommendDr. Goode?(Select your rating)
What went well
- Office environment (39)
- Staff friendliness (37)
- Appointment wasn't rushed (36)
What could be improved
- Difficult to schedule appointment (10)
- Didn't explain conditions well (9)
- Didn't listen or answer questions (9)
Reply Flag
Dr Goode, Has always been very thorough in checking me out on all my visits .I have no complaints against such a very good doctor, and I do hope that she will be my doctor for many years to come.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Ernest Barrow – Jan 20, 2021
Reply Flag
My appointment got canceled without them letting me know. I called to see what I needed to bring for my appointment which was supposed to be the next day and was told that I they canceled my appointment because the doctor wasn’t taking new patients. A heads up would have been nice.
What went well
No results
What could be improved
No results
Dec 26, 2020
We are incredibly sorry to hear about this and we...Read More
Reply Flag
Dr. Doode was very nice. I wasn't able to be with her long because it was just a check up, but overall she seems like a nice person.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
What could be improved
No results
Victoria – Sep 02, 2020
Reply Flag
I've been going to Dr. Goode for about a year and a half. She has helped me gain control of my anxiety and greatly improved my quality of life. She's AWESOME.
What went well
No results
What could be improved
No results
Bliss Phillips – Mar 03, 2020
Reply Flag
This is not a review of Dr. Goode, I'm sure she is fabulous. Her reviews say so and that is why I chose her. I would love to tell you about my visit, but there won't be one. I moved to the area 2 years ago and have neglected to get a primary care physician. Lo and behold 3 weeks ago, I ended up in the ER in excruciating pain and was diagnosed with diverticulitis. I tried to schedule with Dr. Goode and she can't see me until "late summer" It is February 4th. Getting a Dr. that actually cares in a city that claims to be the best of the best with VCU is next to impossible. This is how people die and everyone wonders why they didn't go to a Dr..... they couldn't get an appointment!!!
What went well
No results
What could be improved
No results
Feb 05, 2020
Reply Flag
Disappointed. I made a NEW PT appt via online portal in sept/oct for a January appt. I forgot my appt date so I called to confirm appt. I also told her I was a new PT & asked if I needed to have my med records sent, she said everything was good. 2 weeks before appt someone else calls to tell me they have to push my appt to June b/c I’m a new PT. The portal let me select new PT &the initial lady I spoke with knew I was a new PT so idu. I was look fwd to seeing Dr Goode but a 9 month wait is crazy
What went well
No results
What could be improved
No results
Kenya in Richmond , VA – Jan 08, 2019
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Reply Flag
Dr. Goode is a great doctor she is very knowledgeable. She is patient and kind. She takes time with her patients and she listens to them. Dr. Goode cares for her patients.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Chantel Mallory in Richmond , VA – Aug 08, 2018
Reply Flag
Dr. Goode is wonderful and caring physician. She does not rush through your appointment and thoroughly goes through your complete health status and medications. One of the things I most admire about Dr. Goode is her willingness to talk and listen to me, the patient. She answers my questions/concerns in a manner that I can understand and never hesitates to ensure I am comfortable with her answers. I feel very secure with her as my doctor!! Her office staff is also very caring and attentive!!
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sheila J in Richmond, VA – Aug 06, 2018
Reply Flag
only good things to say, caring ,concerned&helpful
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
charles chewning in woodford , VA – Jul 18, 2018
Reply Flag
Says accepting new patients, but can't get an appointment until October! That is a little upsetting.....
What went well
No results
What could be improved
No results
Parker in VA – Jul 07, 2018
Thank you for reaching out and please know we...Read More
Reply Flag
I love this doctor. She is one of the greatest doctor that I have seen. She is not one of those that rush in write you a prescription and then rush out to someone else. She takes the time with you to see what's going on, as well as making sure that you understand her instructions that she gives you as well as questions that you may have before leaving. I highly recommend this doctor.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Howard in Richmond, VA – Jun 06, 2018
Reply Flag
Dr. Goode is a concern, caring and scholarly Physician.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Linda. J. McGowan – May 29, 2018
Thank you so much for the positive feedback! We...Read More
Reply Flag
Dr. L. Goode, is very thourough, I have always received an appointment right away, the waiting time is very quick, she spends time listening to your concerns, after her evaluation, she takes the time to make sure you understand your results. She is one professional doctor, I have seen her for years now, I trust her explicitly with my health concerns.
She will never fail you nor let you down with her great experience.
She is a great physician !!!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
SH in Henrico – May 17, 2018
Thank you for taking the time to leave your...Read More
Reply Flag
Dr. Goode is such a pleasant doctor. The practice has a very cordial and helpful staff. It's nice to have an on-site lab for testing. My only complaint is parking, but I'm usually left off at the door so technically it's my husband's compliant.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Peggy Buchanan in Cartersville Va – Apr 29, 2018
Reply Flag
I can’t write to say I’ve seen Dr. Goode, because for a new patient, she won’t except appointments until September. Even though on the health grades website it says she can take appointments either today, tomorrow, or within two weeks. It’s very misleading to put on there that the doctor is excepting new patients, when it will be Five months away. That is a long time to wait if you need to see a doctor.
What went well
No results
What could be improved
- Difficult to schedule appointment
Lara in Henrico, VA – Apr 20, 2018
We are incredibly sorry to hear about this and we...Read More
Reply Flag
Dr. Goode takes the time to listen to my medical complaints and ask appropriate questions; follows through with recommendations for appropriate action. Shows concern and is professional in all aspects. Highly recommend.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mar 15, 2018
Reply Flag
After a recent hospital stay just before Thanksgiving Dr. Goode worked me into her schedule on short notice. She spent all the time I needed to get me started on my post-hospitalization recover. She was very thorough, did not rush things, and explained the next steps. All this was accomplished with great kindness.
What went well
No results
What could be improved
No results
Richmond – Dec 03, 2017
Reply Flag
Dr Lauren Goode is extremely knowledgeable and takes time to answer all my questions. She is genuinely concerned about my health, and I have never felt rushed to complete my exam. Excellent individual care!
What went well
No results
What could be improved
No results
Lisa in Richmond, VA – Oct 01, 2017
Reply Flag
Dr. Goode is an awesome physician who uses common sense, deep knowledge and great bedside manner to diagnose and treat. Her focus on wellness is refreshing. Office staff does a great job scheduling appointments with minimal waits. You would be hard pressed to find a better doctor.
What went well
No results
What could be improved
No results
K in Richmond, VA – Aug 21, 2017
Reply Flag
I highly recommend this practice. Dr.. Goode has such a great "bedside" manner and seems to really care about all of her patients. The staff has completely changed and all for the good.. Staff makes sure I understand any questions.
What went well
No results
What could be improved
No results
Peggy B in Cartersville , VA – Jul 15, 2017