Dr. Laura Mason, MD

Dr. Laura Mason, MD

NeurologyFemaleAge 40

Accepting new patients

Dr. Laura Mason, MD is a Neurology Specialist in Hendersonville, NC. She is affiliated with AdventHealth Hendersonville. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Mason to book an appointment.

Locations

AdventHealth Medical Group Neurology at Hendersonville

New Patient?
(828) 209-8490
A hospital department of AdventHealth Hendersonville50 Doctors Dr Ste 1 Hendersonville, NC 28792
1

Hospital Highlight

Dr. Mason is affiliated with AdventHealth Hendersonville Hendersonville, a highly rated and top awarded hospital for neurology.

At a Glance

  • Explains Conditions Well Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital America’s 100 Best Hospitals for Stroke Care Award™ See hospitals

More Neurology Specialists at AdventHealth Medical Group Neurology at Hendersonville

Dr. Mason's Reviews

Likelihood to recommend Dr. Mason

3.6

Based on 31 ratings

5 Stars
58.064516129032256%
(18)
4 Stars
6.451612903225806%
(2)
3 Stars
0%
(0)
2 Stars
6.451612903225806%
(2)
1 Star
29.032258064516128%
(9)
healthgrades logo

Leave a review

How likely are you to recommend
Dr. Mason
(Select your rating)
What went well
No reviews yet
What could be improved
No reviews yet
RecentHighestLowestMost Helpful
Don’t recommend! Won’t spend even enough time with you to get speak, no real exam for a diagnosis, non empathetic , and frankly rude. My first consultation was a joke. Not going back and seeking more professional neurologist.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Courtney Ray-Smith – Apr 18, 2021
One of the best. She’s been my Dr. since 2017. Can’t say enough good about this Dr..
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joe Colosi – Aug 24, 2020
Went to Dr, Mason ONCE. She was expecting, and I certainly feel that was what was on her mind. She did not take any notes at all (I am a chronic Migraine sufferer). She kicked off her shoes during the consultation and played with her feet. Not compassionate, not interested, defensive. Certainly a zero in my estimation.
What went well
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Aug 06, 2020
A very short time was spent for a first visit. The doctor was quick to prescribe medicine without seeing how it would interact with my other medications (I had a bad experience with it). She was obviously knowledgeable but cool and distant, unlike my previous neurologists in other locations before I moved to Asheville.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't listen or answer questions
Helpful
Jun 23, 2020
First class, Dr Mason listened and explained my options, and answered thoroughly all of my questions.
Helpful
May 12, 2020
Dr mason has always listened and responded to my questions. She diagnosed my issue quickly and was spot on. I highly recommend her.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jim Walker – Feb 03, 2020
After waiting over a month for a new patient appointment, the office called to cancel 2 business days before. They wanted to reschedule another month away.... No thank you.
1 person found this helpful
Helpful
Laura – Jan 24, 2020
Not being one that goes to the Dr. but once a year, I had a medical issue come up and she was the only Neuro physician I could get into within a week. As some of the other reviews stated she was very disengaged. It was like I was the Dr. and she was patient. I kept asking questions and couldn't get much out of her other than she seemed like she was in a hurry. When I left with no diagnosis or feedback other than "get counseling" I soon figured out why she was so easy to get into. Never even said, please come back if you continue to have issues. My spouse is a healthcare executive and was surprised by her lack of compassion.
4 people found this helpful
Helpful
Jul 23, 2019
Terrific!!! Took time to explain that changes in my husbands symptoms and professionally answered mine as his care taker!!!! Couldn’t be more pleased!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joyce in Asheville r – Jun 12, 2019
She was awful. From the moment she stepped into the room she acted as if we were wasting her time. in the very short 10-minute "exam," she proceeded to tell me that my diagnosis of MS was incorrect, without even viewing my previous records from my neurologist in New York who diagnosed me with MS based on the required criteria. She did not validate any of my symptoms, and though she stated that she was not there to assist me in getting a proper diagnosis, she proceeded to tell me that I probably had a rare but debilitating chronic pain syndrome, of which there is really no treatment for. She got up to leave and realized that she had not even examined me yet, so quickly had me follow her finger left to right, touch my nose then her finger, rub both arms and legs to ask if it felt the same, AND THAT WAS ALL. This was after she told me that I do not have MS and removed it from all of my records! I am disgusted by her terrible bedside manner and complete lack of compassion. STAY AWAY!
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Michelle in Asheville, NC – May 26, 2019
Dr. Mason was very attentive. She listened to my history , asked questions and answered my questions. She was unhurried and her calm demeanor made me very comfortable. I highly recommend Dr. Mason.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ramona Grier in Fairview , NC – Jan 29, 2019
I have no words to describe how lucky I feel to have Dr. Mason as my neuro. I was diagnosed with MS app.12 years ago and for many years made no advances in my treatment. Eventually I left my Mission Health neuro and searched for something better. Dr. Mason was a God sent. She is truly caring and kind in every way. She takes the time to listen and really does care what you have to say. Her assistant Orlando is beyond exceptional . She is far and away superior in every aspect of her job.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Rob M. in Hendersonville , NC – May 18, 2018
Very disappointed in the treatment we received. We made an appointment to discuss my headaches and loss of balance issues with Dr. Mason. She was very rushed and barely took the time to find out why we were there. The entire visit lasted less than 5 minutes. She seemed annoyed when I told her I had a headache and if she could talk slower. She was dismissive and interrupted us as we tried to ask additional questions. We left very disappointed and felt we had wasted our time.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
John Mazur in Bryson City NC – Jan 08, 2018
DR MASON IS AMAZING, she truly does care about her patients. She listens to what they are saying. I have already recommended her to some of my family.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Amber Hall in Sylva, NC – Oct 12, 2017
I don't know what I would have done without Dr. Mason she found a diagnosis that 5 other doctors couldn't. I will forever be greatful for her help.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Mandi Neumann in Highlands, NC – Jun 05, 2017
I certainly would recommend Dr. Mason. She is thorough, orders appropriate exams (ie X-Rays), and LISTENS!!! She follows through with patient teaching. Responds timely!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
8 people found this helpful
Helpful
Ben J in Hendersonville, NC – Jan 18, 2017
Wonderful physician with great bedside manner.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Anniston, AL – Oct 14, 2016
Dr. Mason is caring and knowledgeable. She has helped me tremendously and I highly recommend her as a neurologist!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Anniston, AL – Oct 13, 2016
Has a kind, caring and knowledgeable demeanor, actually LISTENS! Very professional and intelligent! Best and most consistent interest and time spent with ME concerning my care...her attention is on me, the patient EVERY TIME!!!! Staff is SUBURB!!! The Staff is as good as the Physician!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Timmye C in Columbus, NC – Oct 12, 2016
Dr. Mason is very knowledgeable in her field, but more importantly she truly cares about her patients and making sure they all get the best treatment possible. I would definitely recommend her to anyone that needs to see a neurologist.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Jane D. in Weaverville, NC – Oct 11, 2016

Leave a review

How was your experience with Dr. Mason?

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for North Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Mason's experience treating your condition or procedure

Dr. Mason's Top Procedures and Conditions

Treatment Frequency
All Headaches (incl. Migraine)
very high
very high

Treatment Frequency

Dr. Mason treats All Headaches (incl. Migraine) more than 100% of her peers

Dr. Mason treats this condition more than 100% of her peers

Migraine
very high
very high

Treatment Frequency

Dr. Mason treats Migraine more than 100% of her peers

Dr. Mason treats this condition more than 100% of her peers

Rating Includes other areas of care:

  • Basilar Migraine
  • Classic Migraine
  • Common Migraine
  • Complicated Migraine
  • Facioplegic Migraine
  • Familial Hemiplegic Migraine
  • Headache-Free Migraine
  • Menstrual Migraine
  • Migraine, Hormone-Induced
  • Migrainous Stupor Migraine
  • Oculomotor Migraine
  • Retinal Migraine
  • Visual Migraine
Hide other areas of care
Headache
very high
very high

Treatment Frequency

Dr. Mason treats Headache more than 99% of her peers

Dr. Mason treats this condition more than 99% of her peers

Rating Includes other areas of care:

  • Benign Exertional Headache
  • Benign Sex Headache
  • Cervicogenic Headache
  • Chronic Headache
  • Chronic Tension-Type Headache
  • Cluster Headache
  • Cough Headache
  • Drug Rebound Headache
  • Headaches (Shunt Related)
  • Hypertension Headache
  • Icepick Headache
  • Lower Half Headache
  • Mild Headache
  • Muscle Contraction Headache
  • Post-Traumatic Headache
  • Psychogenic Headache
  • Recurrent Headache
  • Severe Headache
  • Tension Headache
  • Vascular Headache
Hide other areas of care

Dr. Mason's conditions and procedures:

  • All Headaches (incl. Migraine)
  • Alzheimer's Disease
  • Aneurysm
  • Anosmia
  • Anterior Horn Disease
  • Ataxia
  • Autonomic Disorders
  • Bell's Palsy
  • Brachial Plexus Palsy
  • Brain Aneurysm
  • Brain Disorders
  • Brainstem Auditory Evoked Response Test
  • Carpal Tunnel Syndrome
  • Cauda Equina Syndrome
  • Cerebral Artery Thrombosis
  • Cerebral Palsy
  • Cerebrovascular Disease
  • Chorea (Excluding Huntington's Chorea)
  • Chronic Inflammatory Demyelinating Polyneuritis
  • Chronic Inflammatory Demyelinating Polyneuropathy
  • Chronic Pain
  • Cluster Headache
  • Complex Regional Pain Syndrome (CRPS)
  • Compound Muscle Action Potential (CMAP) Scan
  • Concussion
  • Cranial Trauma
  • Deep Brain Stimulation Evaluation
  • Dementia
  • Dementia Evaluation
  • Dementia or Depression Screening
  • Diabetic Polyneuropathy
  • Difficulty With Walking
  • Diplopia
  • Dystonia
  • EEG (Electroencephalogram)
  • EMG (Electromyography)
  • Epilepsy
  • Essential Tremor
  • Evaluation and Treatment of Sleep Disorders
  • Evaluation for Stereotactic and Functional Neurosurgery
  • Evoked Potential Test
  • Functional Movement Screening
  • Gait Abnormality
  • Grip and-or Muscle Group Pull Test
  • Head CT Scan
  • Headache
  • Herniated Disc
  • Home Sleep Study
  • Huntington's Disease
  • Hydrocephalus
  • Idiopathic Intracranial Hypertension
  • ImPACT Testing
  • Inflammatory and Toxic Neuropathy
  • Intervertebral Disc Disease
  • Low Back Pain
  • Lyme Disease
  • Memory Evaluation
  • Meningiomas
  • Migraine
  • Multiple Sclerosis (MS)
  • Muscular Dystrophy (MD)
  • Myasthenia Gravis
  • Myelopathy
  • Myoclonus
  • Nerve Block, Somatic
  • Nerve Conduction Studies
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Non-Cosmetic Chemodenervation
  • Normal Pressure Hydrocephalus
  • Optic Neuritis
  • Parkinson's Disease
  • Parkinsonism
  • Peripheral Autonomic Neuropathy
  • Peripheral Nerve Disorders
  • Peripheral Neuropathy Testing
  • Pituitary Tumor
  • Polymyositis
  • Polyneuropathy
  • Post-Concussion Syndrome
  • Post-Laminectomy Syndrome
  • Postherpetic Neuralgia
  • Progressive Supranuclear Palsy (PSP)
  • Pseudobulbar Affect 
  • Quantitative Sensory Test (QST)
  • Radiculopathy (Not Due to Disc Displacement)
  • Reflex Sympathetic Dystrophy
  • Restless Leg Syndrome
  • Seizure Disorders
  • Spinal Stenosis
  • Stroke
  • Subarachnoid Hemorrhage
  • Sudoscan
  • Syncope
  • Syphilis Infections
  • TCD Bubble Test
  • Temporal Arteritis
  • Tension Headache
  • Tic Disorders
  • Transient Ischemic Attack (TIA)
  • Traumatic Brain Injury
  • Tremor
  • Trigeminal Neuralgia
  • Vasculitis
  • Vertigo
  • Visual Field Defects
  • Wada Test

Insurance Check

Search for your insurance provider

Dr. Mason accepts

Accepted insurance can change. Please double-check when making an appointment.

(828) 209-8490

Dr. Mason accepts the following insurance:

AARP
UnitedHealthcare MedicareComplete SecureHorizons Value - Medicare Advantage HMO
Aetna
Aetna EPO
Aetna PPO
Behavioral Health
Choice Plus POS II
Choice POS II
Medicare Advantage HMO
Medicare Advantage PFFS
Medicare Advantage PPO
Anthem
National (BlueCard) PPO
Anthem Blue Cross Blue Shield
Anthem Blue Cross Blue Shield PPO
Blue Cross and Blue Shield of Florida, Inc. d/b/a Florida Blue
Blue Options PPO
Blue Cross Blue Shield
Blue Card PPO
Federal Employee Program
Medicare Blue PPO
State Employees Program
Blue Cross Blue Shield of Alabama
Blue Cross Blue Shield of Alabama PPO
Blue Cross Blue Shield of Arkansas
Blue Cross Blue Shield of California
Blue Cross Blue Shield of California PPO
Blue Cross Blue Shield of Georgia
Blue Open Access POS
Blue Cross Blue Shield of Illinois
Blue Cross Blue Shield of Illinois PPO
Blue Cross Blue Shield of Michigan
Blue Cross Blue Shield of Minnesota
Blue Cross Blue Shield of North Carolina
Blue Options PPO
Blue Cross Blue Shield of South Carolina
Blue Cross Blue Shield of South Carolina PPO
Preferred Blue Network
State Health Plan
Blue Cross Blue Shield of Tennessee
Blue Cross Blue Shield of Texas
Blue Cross Blue Shield of Texas PPO
Blue Shield of California
Blue Shield of California PPO
Broadspire
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
CHAMPVA
ChoiceCare Network
Choice Care (Humana)
Christian Care
Medi-Share
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
Open Access Plus
CoreSource
CorVel
Worker's Compensation WC
Coventry Health Care
Wellpath Preferred PPO
Coventry Healthcare of the Carolinas
Coventry Health Care of the Carolinas, Inc.
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Gallagher Basset
Golden Rule
Health Net
Federal Services
Tricare
Healthgram
Highmark Blue Cross Blue Shield
Horizon Blue Cross Blue Shield of New Jersey
Humana
Choice
Choice Care PPO
Gold Choice
Humana PPO
Independence Blue Cross
Liberty Mutual Insurance Company
Magellan Health Services
MedCost
MedCost PPO
Medicaid
Medicaid of North Carolina
Medical Mutual of Ohio
Meritain Health
MultiPlan
MultiPlan PPO
PHCS Network PPO
Planned Administration Inc
Self Pay
Sliding Scale
Tricare
Prime
TriCare for Life
Tricare South
UnitedHealthCare
Choice Plus
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO
UMR
United Behavioral Health
United Healthcare HMO
Veteran Administration Plan

About Me

Biography

Dr. Laura Mason, MD is a Neurology Specialist in Hendersonville, NC. She is affiliated with AdventHealth Hendersonville. She is accepting new patients...Read more

Specialties

  • Neurology

Board Certifications

Education

University of Alabama At Birmingham
Fellowship Hospital
University of Alabama At Birmingham
Residency Hospital
University of South Florida / College of Medicine
Medical School
Vanderbilt University
Undergraduate School
,

Awards

Frequently Asked Questions

How can I make an appointment with Dr. Laura Mason, MD?

Click here to schedule an appointment online. New patients can also call (828) 209-8490, and for other questions, call (828) 651-4089.

Does Dr. Laura Mason, MD offer telehealth services?

Dr. Mason has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Laura Mason, MD accepting new patients?

Dr. Laura Mason, MD generally accepts new patients on Healthgrades. You can see Dr. Mason's profile to make an appointment.

Does Dr. Laura Mason, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Mason accepts your insurance.

What are Dr. Laura Mason, MD's top areas of care?

Dr. Mason frequently treats All Headaches (incl. Migraine), Migraine, and Headache. See all procedures and conditions Dr. Mason treats.

Where is Dr. Laura Mason, MD's office located?

Dr. Mason's office is located at 50 Doctors Dr Ste 1, Hendersonville, NC 28792. Find other locations and directions on Healthgrades.

Affiliated Hospitals

Dr. Mason is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

AdventHealth Hendersonville

Hendersonville, NC

82% Patient Experience Rating, 13% higher than the national average

13 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2021)